Stonebriar Chevrolet

Stonebriar Chevrolet responded

Thank you for the fantastic review! We're thrilled to hear your service appointment ran smoothly. Getting you in at your scheduled time and meeting wait time expectations are both important to us. And a big shout-out to Lenah for her exceptional customer service! Going above and beyond truly makes a difference, and we appreciate you recognizing her efforts. We'll be sure to pass on your kind words to Lenah – she'll be happy to know her dedication is valued. Please don't hesitate to reach out to Lenah or any of our team members if you have any questions or need to schedule your next appointment. Thank you again for choosing Stonebriar Chevrolet!

Stonebriar Chevrolet responded

Thank you for sharing your recent experience. We sincerely apologize that your visit did not meet your expectations, especially regarding customer service and the condition of the vehicles. We take all customer concerns seriously, and we want to assure you that Stonebriar Chevrolet is committed to providing a fair and transparent car-buying experience. We also take pride in the quality of our used vehicles, including those that have been repainted. We understand your frustration, and we would appreciate the opportunity to learn more about your specific concerns. We recommend contacting our Customer Relations Manager, Rena Marson, at Rmarson@stonebriarchevrolet.com or 214-472-6822. Rena will be happy to discuss your experience in detail and explore any potential solutions. We value your feedback and hope to regain your trust.

Stonebriar Chevrolet responded

Wow, that's an incredible story! A C8 Z06 in under 3 months – that's impressive. We're absolutely thrilled our team was able to get you exactly what you wanted and deliver it so quickly We understand the excitement surrounding the C8 Z06, and appreciate your kind words about our efficiency and keeping our promises. At Stonebriar Chevrolet, we strive to make the car buying experience, even for high-demand vehicles, as smooth and transparent as possible. We're glad we could deliver a very good experience for you! Congratulations on your new C8 Z06 – it's an amazing car! Enjoy making memories behind the wheel. Please don't hesitate to reach out to our team if you have any questions about your new car or need anything at all in the future.

Stonebriar Chevrolet responded

Thank you for your feedback and sharing your experience. We sincerely apologize for the frustration and disappointment you encountered during your attempt to purchase a car. We understand that negotiating a price and then having it changed is a major concern. We value your business and want to regain your trust. Please reach out to Rena Marson, our Customer Relations Manager, at Rmarson@stonebriarchevrolet.com or 214-472-6822 at your earliest convenience to discuss this further. We apologize again for the inconvenience and hope to hear from you soon.

Stonebriar Chevrolet responded

Thank you for the fantastic review! We at Stonebriar Chevrolet are thrilled to hear that Maria and our technicians are consistently exceeding your expectations. Keeping your Suburban safe and running smoothly is our priority, and it sounds like they're achieving just that! Maria's dedication to exceptional service and our technicians' expertise are valuable assets to our team. We'll be sure to pass your kind words on to them – they'll definitely appreciate the recognition. Thank you for trusting Stonebriar Chevrolet with your Suburban's care. We look forward to seeing you again soon and continuing to help you stay safe on the road for many miles to come!

Stonebriar Chevrolet responded

We're thrilled to hear you had a great experience at our Stonebriar service center! Thank you for recognizing Aubrey's excellent customer service skills. We appreciate you taking the time to recommend him and Stonebriar for any service needs. At Stonebriar, we strive to provide exceptional customer service, and Aubrey's dedication is a great example of that. We'll be sure to pass on your kind words to him. Thank you for choosing Stonebriar – we look forward to seeing you again in the future!

Stonebriar Chevrolet responded

We appreciate the fantastic 5-star review! We're happy to hear you had a great service experience and would recommend us to others. Thank you for trusting us with your car!

Stonebriar Chevrolet responded

We are pleased to hear that you had a great experience!

Stonebriar Chevrolet responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

Stonebriar Chevrolet responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!