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Stonebriar Chevrolet

Frisco, TX

4.4
1,054 Reviews

9950 Texas 121 Frontage Road

Frisco, TX

75035

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Showing 1,054 reviews

February 19, 2024

Stonebriar Chevrolet always steps up to the plate and makes sure my vehicle gets taken care of. From the service advisors to techs to shop foreman. Thank you for the great service! More

by Keith Damer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
Feb 19, 2024 -

Stonebriar Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We appreciate your support and look forward to serving you again in the future!

February 18, 2024

Outstanding work and professionalism. Quick work and honest on services needed and are not pushy in buying more than I needed. Keep up the great work you all do. Mr. Castro More

by jcastro89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baugh
Feb 19, 2024 -

Stonebriar Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We appreciate your support and look forward to serving you again in the future!

February 16, 2024

Excellent service…great service representative in Maria Cordona, she does a great job and communicates well with customers! More

by rickmayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Cordona
Feb 16, 2024 -

Stonebriar Chevrolet responded

Thank you for your kind words and for choosing us for your automotive needs! We're glad to hear that you had a positive experience with our team. Your feedback is greatly appreciated, and we look forward to serving you again in the future

February 10, 2024

best experience ever, beautiful facilities and incredible energy, very transparent on pricing and they dont charged me hidden fees More

by carlosp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
julian trujillo
Feb 16, 2024 -

Stonebriar Chevrolet responded

Thank you for your kind words and for choosing us for your automotive needs! We're glad to hear that you had a positive experience with our team. Your feedback is greatly appreciated, and we look forward to serving you again in the future

February 08, 2024

James was friendly and prompt. He was knowledgeable and helpful. I had no trouble in scheduling my appointment.. More

by tttznme54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Feb 09, 2024 -

Stonebriar Chevrolet responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your visit and found our service exceptional. We truly appreciate your feedback and look forward to serving you again in the future!

January 19, 2024

Great service! The cashiers were wonderful! Will definitely be back. Everyone was so helpful and friendly. More

by alexkotho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Herschman
Jan 19, 2024 -

Stonebriar Chevrolet responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

January 18, 2024

There like family and take good care of you. My truck is always ready when they say it will be ready. More

by Rowdy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hershman.
Jan 19, 2024 -

Stonebriar Chevrolet responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

January 14, 2024

Unprofessional, between Ryan, Brian and Drew, not a single person wanted to take accountability for selling me tires that I did not order. Drew who had an opportunity to correct the problem, called More

by James Cook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Burke
Jan 16, 2024 -

Stonebriar Chevrolet responded

We want to extend our sincerest apologies for the dissatisfaction you experienced with our service. Your feedback is essential to us, and we deeply regret that we did not meet your expectations during your recent visit. Your satisfaction is our top priority, and we would appreciate it if you could provide more specific details about your service experience to help us understand the issues you encountered. This will enable us to investigate and address the concerns directly. Our team is committed to providing high-quality service and ensuring that our customers have a positive experience. We genuinely value your feedback, and we will work diligently to rectify any issues and make improvements where needed. Please don't hesitate to reach out to us directly to discuss your experience in more detail or to share any specific concerns you may have. Your input is invaluable, and we are dedicated to serving you better in the future. Once again, we apologize for any inconvenience you've experienced, and we thank you for bringing this matter to our attention.

January 13, 2024

Comprehensive understanding of My needs; here to service my vehicle while also able to show options and savings. Appreciative of a well maintained vehicle. Proactive communication and a can do attitude. More

by bok32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Woods
Jan 16, 2024 -

Stonebriar Chevrolet responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you were satisfied with our service. Your kind words mean a lot to our team. We look forward to serving you again in the future.

January 13, 2024

Stonebriar Chevy always takes care of my trucks and me. Always friendly and willing to help More

by donihoo316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lena
Jan 16, 2024 -

Stonebriar Chevrolet responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you were satisfied with our service. Your kind words mean a lot to our team. We look forward to serving you again in the future.

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