Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Stonebriar Chevrolet

Frisco, TX

Overview
Reviews
Vehicles
4.4
1,054 Reviews
Call Dealership (214) 446-7880
View Awards

9950 Texas 121 Frontage Road

Frisco, TX

75035

Directions

By Type

Showing 1,054 reviews

April 05, 2024

If I could give Stonebriar Chevrolet any NEGATIVE stars I would not hesitate! ABSOLUTELY the WORST experience of trying to buy a car I’ve ever had! I negotiated a sales price and told we had a deal contin More

by anwebb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Oscar Arango, Carlos Ordaz, Ibraheem Jordan
Report | Print
Apr 08, 2024 -

Stonebriar Chevrolet responded

Thank you for your feedback and sharing your experience. We sincerely apologize for the frustration and disappointment you encountered during your attempt to purchase a car. We understand that negotiating a price and then having it changed is a major concern. We value your business and want to regain your trust. Please reach out to Rena Marson, our Customer Relations Manager, at Rmarson@stonebriarchevrolet.com or 214-472-6822 at your earliest convenience to discuss this further. We apologize again for the inconvenience and hope to hear from you soon.

March 26, 2024

Maria C and the technicians always do a great job! They are keeping our 2017 suburban on the road… safe and running well. Thanks Stonebriar!!! More

by Jrosenbaumjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Cardona
Report | Print
Mar 27, 2024 -

Stonebriar Chevrolet responded

Thank you for the fantastic review! We at Stonebriar Chevrolet are thrilled to hear that Maria and our technicians are consistently exceeding your expectations. Keeping your Suburban safe and running smoothly is our priority, and it sounds like they're achieving just that! Maria's dedication to exceptional service and our technicians' expertise are valuable assets to our team. We'll be sure to pass your kind words on to them – they'll definitely appreciate the recognition. Thank you for trusting Stonebriar Chevrolet with your Suburban's care. We look forward to seeing you again soon and continuing to help you stay safe on the road for many miles to come!

March 23, 2024

Aubrey in the service center has excellent customer service skills and we highly recommend him and Stonebriar for any service needs. More

by Doodad93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey
Report | Print
Mar 25, 2024 -

Stonebriar Chevrolet responded

We're thrilled to hear you had a great experience at our Stonebriar service center! Thank you for recognizing Aubrey's excellent customer service skills. We appreciate you taking the time to recommend him and Stonebriar for any service needs. At Stonebriar, we strive to provide exceptional customer service, and Aubrey's dedication is a great example of that. We'll be sure to pass on your kind words to him. Thank you for choosing Stonebriar – we look forward to seeing you again in the future!

March 19, 2024

Great service and I would recommend to any one needing service for their Chevrolet vehicle More

by criddcl@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Underwood
Report | Print
Mar 20, 2024 -

Stonebriar Chevrolet responded

We appreciate the fantastic 5-star review! We're happy to hear you had a great service experience and would recommend us to others. Thank you for trusting us with your car!

March 14, 2024

Got right in and was done in the time promised Was treated with professionalism and kindness. More

by Cathtywhitt8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry can’t remember his name
Report | Print
Mar 19, 2024 -

Stonebriar Chevrolet responded

We are pleased to hear that you had a great experience!

March 06, 2024

Great place to get service done. After making an appointment you don’t have to wait More

by Bill.dreger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenah
Report | Print
Mar 08, 2024 -

Stonebriar Chevrolet responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

February 29, 2024

Lenah and the Stonebriar team have been great the last 15 years. I hope that under new leadership at the dealership it continues as it always has. More

by Khuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenah
Report | Print
Mar 04, 2024 -

Stonebriar Chevrolet responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 27, 2024

Stephen was very assessable during my repair service visit and this was very much appreciated. More

by bmccloud69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Underwood
Report | Print
Feb 27, 2024 -

Stonebriar Chevrolet responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 26, 2024

Maria is great and always takes care of my car. She knows and remembers me@@& More

by mmoshier54
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Report | Print
Feb 27, 2024 -

Stonebriar Chevrolet responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 21, 2024

Appointment was on time service was great. Maria is awesome. As usual. Give it a top 10 More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Report | Print
Feb 27, 2024 -

Stonebriar Chevrolet responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

1
...
4
5
6
...
106