
Stonebriar Chevrolet
Frisco, TX
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Great job I took my car in for an oil change and service was fast, friendly and had me back on the road when promised. Great job! I took my car in for an oil change and service was fast, friendly and had me back on the road when promised. Great job! More
Service Ryan McGrath is awesome!!!! He went above and beyond what I ever expected! I will never go anywhere else for service. Above exceptional! Thank you! Ryan McGrath is awesome!!!! He went above and beyond what I ever expected! I will never go anywhere else for service. Above exceptional! Thank you! More
Service Department Ryan McGrath is my service advisor and he is Excellent! Very knowledgeable and always professional. I have used this dealership for 5 years and have a Ryan McGrath is my service advisor and he is Excellent! Very knowledgeable and always professional. I have used this dealership for 5 years and have always had a great experience. More
Misrepresented information on used vehicle purchase My son and I went to Stonebriar Chevrolet to look at a 2013 Chevrolet Silverado they had advertised on the internet. Upon arrival at the dealership ou My son and I went to Stonebriar Chevrolet to look at a 2013 Chevrolet Silverado they had advertised on the internet. Upon arrival at the dealership our sales person said the advertised price did not include almost $1000 in “dealer added extras” like window tint, wheel locks, etc. We told the sales person and the sales manager we did not want the “extras” and asked they be removed except for the window tint which was “already done”. We bought the vehicle with an added cost of $395 for the window tint. The next day my son called to let me know we had been snookered! Upon closer examination it was clear the window tint was not a “dealer added extra”. The vehicle had already had the windows tinted which was made obvious by the many small scratches and dings in the tint from the seat belt buckle hitting the window by the previous owner! So, buyer beware at Stonebriar Chevrolet when you are told the advertised price of a used vehicle does not include ”dealer added extras”. More
Set and Met Expectations The service manager met me promptly. Confirmed the reason for my service appointment. He then checked the vehicle computer for any messages. Finding n The service manager met me promptly. Confirmed the reason for my service appointment. He then checked the vehicle computer for any messages. Finding no other service needs, he set an expectation for what the cost would be and what time the service would be complete. The vehicle was ready when it was promised and the cost was as promised. Work quality was very high. Overall an excellent experience! More
Great Customer Service My 2011 Chevy Tahoe was struck by lightening, while my wife and I were in it, 3 weeks ago. There were no injuries to us, but it was an experience I’l My 2011 Chevy Tahoe was struck by lightening, while my wife and I were in it, 3 weeks ago. There were no injuries to us, but it was an experience I’ll not soon forget. My check engine light came on immediately, the clock on my navigation system went blank, and all the presets on the radio went away. I called my insurance company and met the adjuster at Stonebriar Chevrolet a few days later. The service rep at Stonebriar was Ryan McCarthy. He took over the situation and provided superior customer service. He has worked with the insurance company to make sure every problem with my Tahoe was fixed. He kept me informed all through the repair, which is taking a few weeks to complete. Ryan has provided the quality of customer service that Stonebriar Chevrolet can be proud of. I guarantee that when I need a new Chevy, I will be purchasing it from a Stonebriar Chevrolet. More
Happy customer Working with John Frigon at Stonebriar Chevrolet in Frisco, Tx was truly a pleasure he made the buying experience stress free and met all our needs, h Working with John Frigon at Stonebriar Chevrolet in Frisco, Tx was truly a pleasure he made the buying experience stress free and met all our needs, he followed up quickly and was very thorough. I love that there was no dreaded haggle process, we asked for a fair deal and got one. I couldn't be happier with the customer service he provided and our overall buying experience. I also liked that he took the time to show us all the features of the truck. I would definitely consider John and Stonebriar for the purchase of any future vehicles. More
Best service ever! Ryan and Mitchell are hands down the best have ever dealt with as far as service. They went to bat for me. I could have walked away disappointed based Ryan and Mitchell are hands down the best have ever dealt with as far as service. They went to bat for me. I could have walked away disappointed based on the issue..... but I didn’t. Ryan went above and beyond any expectations I ever had! Stonebriar is blessed to have these 2 guys!!!! More
John Frigon We just purchased a new Chevy from Stonebriar Chevrolet and worked with John Frigon. He is the best salesman there, he got us taken care of in a very We just purchased a new Chevy from Stonebriar Chevrolet and worked with John Frigon. He is the best salesman there, he got us taken care of in a very reasonable time and worked with us on a great deal that worked both for us and the dealership. Ask for John Frigon when going there. More
Warranty Services I have used Stonebriar Chev and Maria Córdona for all of my warranty services and general maintenance. Maria is very attentive and thorough. My truck I have used Stonebriar Chev and Maria Córdona for all of my warranty services and general maintenance. Maria is very attentive and thorough. My truck has always been serviced well and in the time frame promised. I am very pleased with Maria and the service Stonebriar Chev has provided me. I recommend both highly. More