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Stonebriar Chevrolet

Frisco, TX

Overview
Reviews
Vehicles
4.3
1,079 Reviews
Call Dealership (214) 446-7880
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9950 Texas 121 Frontage Road

Frisco, TX

75035

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Showing 1,079 reviews

October 28, 2024

At first I had a good experience but now it is turning into a headace! I left with my new truck on September 13, 2024 without my second key. I was promised it was forth coming but still no key. I have had More

by monahombre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cameron
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Oct 30, 2024 -

Stonebriar Chevrolet responded

We sincerely apologize for the frustration you've experienced regarding your second key and the lack of communication. This is not the level of service we aim to provide. Please reach out to our Customer Service line at 214-472-5535, and we will prioritize resolving this issue for you. Thank you for your patience, and we appreciate the opportunity to make this right.

October 22, 2024

Very nice and courteous kept me informed of what was going on fast service pleasent and clean waiting area very professional all the way More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
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Oct 24, 2024 -

Stonebriar Chevrolet responded

Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with our team and that you appreciated the fast service and clean waiting area. Providing a professional and pleasant environment for our customers is important to us. If you need anything else or have any questions, don't hesitate to reach out. We look forward to serving you again!

October 20, 2024

The service was done fast and on time. The team was very courteous and professional More

by kclemons1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
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Oct 23, 2024 -

Stonebriar Chevrolet responded

Thank you for your positive feedback! We're delighted to hear that your service experience was fast and on time. Our team takes pride in providing courteous and professional service, and it's great to know that it made a difference for you. We appreciate your support and look forward to serving you again in the future!

October 16, 2024

Service on my 2021 GMC 1500 Sierra were completely satisfied. Dealership service attendant Marco was cooperative and professional to attend to my needs. Marco explained and kept me aware of repair pro More

by jcastro89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
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Oct 17, 2024 -

Stonebriar Chevrolet responded

Thank you for sharing your positive experience! We're delighted to hear that Marco provided you with excellent service and kept you informed throughout the repair process for your Sierra. Your satisfaction is our priority, and we appreciate your kind words. We look forward to assisting you again in the future!

October 11, 2024

They followed up on the part that was needed and then installed it within 15 minutes from a walk in, good job. More

by flmtfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Henning
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Oct 14, 2024 -

Stonebriar Chevrolet responded

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our team and that we could assist you promptly. If you need any further assistance or have more questions, feel free to stop by anytime!

October 11, 2024

I have found an exceptional service advisor, Caleb, want the dealership to give this man a raise. He is very knowledgeable on issues for my Corvette that may require service. More

by Algarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb and his team
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Oct 14, 2024 -

Stonebriar Chevrolet responded

Thank you for your wonderful feedback! We're delighted to hear that Caleb has provided you with exceptional service and showcased his knowledge about your Corvette. We appreciate your recommendation and will certainly pass your kind words along to the management team. If you need anything else or have further questions, feel free to reach out. We look forward to seeing you again!

October 04, 2024

The service department representative was very kind, knowledgeable about the car. The car was fixed promptly. Excellent service More

by hamid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Underwood
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Oct 04, 2024 -

hamid responded

The service department representative (Stephen) was very kind, knowledgeable about the car. The car was fixed promptly. Excellent service

Oct 08, 2024 -

Stonebriar Chevrolet responded

Thank you for your kind words! We're thrilled to hear that Stephen provided you with knowledgeable and prompt assistance. Your satisfaction is our top priority, and we're glad we could meet your expectations. We look forward to serving you again in the future!

September 25, 2024

The service & personnel are top shelf in every way. The dealership is comfortable & spotless! I love this place! More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Underwood
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Sep 26, 2024 -

Stonebriar Chevrolet responded

Thank you so much for your kind words! We're delighted to hear that you had such a positive experience with our service and team. Maintaining a comfortable and spotless environment for our customers is a top priority for us. We appreciate your support and look forward to welcoming you back soon!

September 22, 2024

Lenah was very accommodating and communication was great. They took care of a warranty concern during the maintenance. More

by erictempel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenah
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Sep 24, 2024 -

Stonebriar Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that Lenah provided great communication and was accommodating during your visit. It's always our goal to address any warranty concerns while ensuring a smooth maintenance experience. We appreciate your feedback and look forward to serving you again!

September 15, 2024

I have had several vehicles serviced at this dealership over the last 14 years. They have always done a great job without any problems. Two of the vehicles were Corvettes and Corvette people are very parti More

by a68jcv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dayana
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Sep 16, 2024 -

Stonebriar Chevrolet responded

Thank you for your continued trust in us over the years! We're thrilled to hear that you've always had a great experience with our service team, especially with your Corvettes. We're glad Dayana made a positive impression, and we'll be sure to pass on your kind words. We look forward to serving you again in the future. Thank you for your support!

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