Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Stonebriar Chevrolet

Frisco, TX

Overview
Reviews
Vehicles
4.4
1,062 Reviews
Call Dealership (214) 446-7880
View Awards

9950 Texas 121 Frontage Road

Frisco, TX

75035

Directions

By Type

Showing 1,062 reviews

July 08, 2024

When I purchased 2021 Traverse in March I never received my contract from the finance office I was told that it would be email me and I have yet to receive it. I have called my salesman and he told me that More

by MWATKINS4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris curits
Report | Print
Jul 12, 2024 -

Stonebriar Chevrolet responded

Thank you for bringing this to our attention. We apologize for the inconvenience you've experienced regarding your contract. This is certainly not the level of professionalism we strive to provide. Please contact our Customer Service line at 214-472-5535 so we can resolve this matter promptly. We appreciate your patience and look forward to assisting you.

July 03, 2024

Kyle my salesman was the absolute best! ! Very professional and knew what he was doing!! If anyone needs a vehicle go to Stonebriar Chevrolet in Frisco and ask for Kyle!!! More

by Sandyyoung142
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
June 25, 2024

My sales person Kyle Nelson was phenomenal! ! This was my first time purchasing a new vehicle and he made the whole experience so smooth and comforting. He was very honest and I highly recommend More

by ariana20barajas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Nelson
Report | Print
June 17, 2024

I was very satisfied with the service on my vehicle. Very kind, professional and efficient! More

by Vicgibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen ?
Report | Print
June 12, 2024

It’s always clean. All employees that I see .are friendly and helpful. Being 81 years young I especially appreciate Caleb helping me. I have a 2012 Acadia that runs More

by Wjwise43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
Report | Print
Jun 13, 2024 -

Stonebriar Chevrolet responded

Thank you so much for your lovely review! We're delighted to hear that Stonebriar Chevrolet provides a clean environment and that all employees you encounter are friendly and helpful. We understand the importance of maintaining your 2012 Acadia in superb condition, and we're glad Caleb could assist you in ensuring its continued performance. Your kind words mean a lot to us, and we're committed to providing exceptional service to customers of all ages. Thank you for choosing Stonebriar Chevrolet!

June 10, 2024

Excellent service and attention to my vehicle needs and the service dept always keeps me informed with recommended service advice and timeframes I can work with. More

by gcc4ou2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenah
Report | Print
Jun 11, 2024 -

Stonebriar Chevrolet responded

Thank you for your glowing review! We're thrilled to hear that you received excellent service and attention to your vehicle needs at Stonebriar Chevrolet. Keeping our customers informed and providing recommended service advice is crucial to us, and we're glad to hear that our service department meets your expectations. We look forward to continuing to provide you with top-notch service in the future!

June 07, 2024

Great service! Always use this team as they are professional, prompt, communicate well, and are pleasant to deal with. More

by argylestone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenah Ezlinger
Report | Print
Jun 10, 2024 -

Stonebriar Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you consistently receive great service from our team. Your kind words about our professionalism, promptness, communication, and friendliness mean a lot to us. We appreciate your loyalty and look forward to continuing to serve you at Stonebriar Chevrolet. If you ever need anything else, please don't hesitate to reach out!

June 06, 2024

They always have Great service at Stonebriar Chevrolet, I’m very pleased with the quality they service provide!!! More

by Karen Pointer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jun 07, 2024 -

Stonebriar Chevrolet responded

Thank you for your fantastic review! We're delighted to hear that you're very pleased with the quality of service at Stonebriar Chevrolet. Providing great service is our top priority, and we're thrilled to know we’ve met your expectations. We appreciate your support and look forward to serving you again!

June 03, 2024

Customer Service was excellent. The advisor performed a service above and beyond to help me. More

by sonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenah, Eszlinger
Report | Print
Jun 04, 2024 -

sonia responded

Customer service was excellent. Customer rep went above and beyond in helping to get my car repair despite the difficulties my car encountered. I will recommend this dealership for service to all my friends and family.

Jun 05, 2024 -

Stonebriar Chevrolet responded

Thank you for your excellent review! We're delighted to hear that you received outstanding customer service and that our representative went above and beyond to assist with your car repair. Your recommendation to friends and family means a lot to us. We look forward to continuing to provide top-notch service to you and anyone you send our way!

June 01, 2024

Lena is a pro. She is my go-to advisor. She's a rock star. Glad I switched to the service department at Stonebriar Chevy. More

by jclcls01
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lena E.
Report | Print
Jun 03, 2024 -

Stonebriar Chevrolet responded

Sounds like Lena is making quite the impression! It's fantastic to hear that she's your trusted advisor and that you've had such a positive experience with the service department. With rock stars like Lena on our team, it's no wonder you're glad you made the switch. Here's to many more smooth rides ahead!

1
...
3
4
5
...
107