Stonebriar Chevrolet

I have had one of the worst experiences dealing with this dealership. Buyer beware. If they know you are shopping around they will talk you into leaving your down payment as a “hold” on a car and have you si dealership. Buyer beware. If they know you are shopping around they will talk you into leaving your down payment as a “hold” on a car and have you sign all the paperwork before you are approved for the loan and then try to keep your down payment after you are approved somewhere else and want your money back. I tried to civilly get my money back once the deal wasn’t finalized and I wasn’t able to take the car or pick the car up the next day. After I tried to get my money back they tried to say oh now the deal is finalized come get your car. I insisted on getting my money back and they are refusing and trying to make me pay taxes on deal that was never finalized until after I wanted my money back. They knew I was trying to get into another car, they knew I was in a financial predicament, and they knew I didn’t know much about the car buying process and took complete advantage of me and are now trying to hold the only down payment I have to get into a car. This is borderline scamming people that are having financial hardships just to make a buck. I was forced to call my bank and try to dispute the charge just to get my “hold” back. Also they illegally video and record you while you are in this dealership. More

I brought my Z06 in for a roadforce balance, oil change and to check the alignment. They left the tires in worse balance than before, the alignment was fine but they wanted to charge me so they adjusted i and to check the alignment. They left the tires in worse balance than before, the alignment was fine but they wanted to charge me so they adjusted it, left the steering wheel crooked and now my front tires rub on the wheel guards. They also tightened one lug so much that it warped a front rotor. Great outcome for $500 spent. I will not purchase any vehicle from them and i strongly discourage anyone from getting service here. My first service advisor was very nice even through they tried to charge me for 1.5 quarts more oil than my car holds. The 2nd advisor was ready for an argument and was just a bit rude when the mechanics wouldnt do anything about it after i sat there for 2 hours. More

outstanding service, very friendly , excellent follow up . I would recommend my family and friends, also my clients to go to the dealership for service and . I would recommend my family and friends, also my clients to go to the dealership for service and More

The customer service was outstanding. From the minute I pulled in to the moment I left. I would highly recommend them and will be going back as needed pulled in to the moment I left. I would highly recommend them and will be going back as needed More

Great experience having my truck fixed in this place I'm Very satisfied with the work they have done. great attention and professionalism from the Service advisor, you guys are the best thank you!! I'm Very satisfied with the work they have done. great attention and professionalism from the Service advisor, you guys are the best thank you!! More

In the right place at the right time. Car lost air pressure in one of the tires. Side walls damaged and the dealership had the correct replacement. pressure in one of the tires. Side walls damaged and the dealership had the correct replacement. More

Excelente servicio y profesionalismo de maria cardona Entrega y labor para hacer la.diferencia entre otra agencias automotrices La.diferencia es buena en sus calidad cardona Entrega y labor para hacer la.diferencia entre otra agencias automotrices La.diferencia es buena en sus calidad More

Stonebriar Chevrolet is an excellent service department. Lenah Coe is an excellent customer service representative who insured a smooth process. I would highly recommend them. Lenah Coe is an excellent customer service representative who insured a smooth process. I would highly recommend them. More

My service guy Shane was outstanding . He was very knowledge and made my experience very good . Shane was very professional . I would like To use Shane every time I come to Stionebair knowledge and made my experience very good . Shane was very professional . I would like To use Shane every time I come to Stionebair More

Excellent and a quick resolution to my problem. Stonebriar Chevrolet Support Group (Shane Morrisey) is a perfect example of dedication and commitment to customers. My experience made me proud to hav Stonebriar Chevrolet Support Group (Shane Morrisey) is a perfect example of dedication and commitment to customers. My experience made me proud to have been a part of a Chevrolet dealership family when I was growing up. Sincere thanks... More