
Stonebriar Chevrolet
Frisco, TX
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Great service. Polite, professional and prompt. Greg van Readen was excellent. Stonebriar Chevrolet has been our go to dealership for years. Purchased four trucks from them. Readen was excellent. Stonebriar Chevrolet has been our go to dealership for years. Purchased four trucks from them. More
Since September 2019 when I purchased my Silverado I have received service and courteous attention as well as prompt action to resolve any concerns I may have, at a level unmatched by any dealership in the received service and courteous attention as well as prompt action to resolve any concerns I may have, at a level unmatched by any dealership in the past. I wholly intend to be a repeat customer! More
Great service department. Kept us informed of everything regarding the car. Very polite and professional. Greg Von Readen was wonderful. Thank you Greg for making it easy. regarding the car. Very polite and professional. Greg Von Readen was wonderful. Thank you Greg for making it easy. More
All the people were super nice place was absolutely spotless and Steve Smith is a wonderful sales agent if you're looking for a new vehicle or used I would certainly recommend him spotless and Steve Smith is a wonderful sales agent if you're looking for a new vehicle or used I would certainly recommend him More
Brian in the service department is a true asset to your team. Very helpful and professional in all aspects of my automotive needs. Will recommend to everyone! team. Very helpful and professional in all aspects of my automotive needs. Will recommend to everyone! More
Absolute worst buying experience I've ever had. I would give zero stars if I could. Bought a 2 year old used car with 15,000 miles on it. They "couldn't find" the spare key so they said they would keep loo give zero stars if I could. Bought a 2 year old used car with 15,000 miles on it. They "couldn't find" the spare key so they said they would keep looking. It was never found and they charged me for a new one and acted like they were doing me a favor then. Once I got home I realized I hadn't checked the spare tire and the spot for it was empty, which is my bad I should've checked and never trusted a dealership. I called and they said it came that way, which of course is a lie, if you look up my vehicle and year model it comes with a spare. And fair warning, DO NOT BUY THE ZAK TEK PROTECTION! They only apply it for 3 years, it does not cover any trim on the car and the warranty only lasts for 5 years. It's good for nothing and they push it HARD when you get into the finance office - same with the extended warranty. You'll pay thousands for something you'll never use and it all goes in these guys pockets. And if you try to turn something down, like I did the extended warranty - they then act like it's a personal offense to them. They start huffing and puffing and acting like they're wasting their time with you. Which of course, they just lost free money so I can see why they're angry. I realize overall, this is just the car buying experience with pretty much all dealerships but this one was particularly bad. Avoid at all costs. More
Very professional in all areas. Handled everything in a timely manner. Would highly recommend the dealership to anyone looking for a great experience. Would not go anywhere else. timely manner. Would highly recommend the dealership to anyone looking for a great experience. Would not go anywhere else. More
I highly recommend Stonebriar Chevrolet’s Service Department for your next Lube, Oil, and Filter Change; Service Tech Connor V is extremely knowledgeable and very willing to help! You won’t be disap Department for your next Lube, Oil, and Filter Change; Service Tech Connor V is extremely knowledgeable and very willing to help! You won’t be disappointed! More
Outstanding customer service. They also beat competitor pricing for tires.. I bought my last three vehicles at Stonebrier Chevrolet and I always service them there.. pricing for tires.. I bought my last three vehicles at Stonebrier Chevrolet and I always service them there.. More
Would never shop with them again. Accidentally left items in the car we traded in. When they called, we asked for them to hold items, and they agreed. Due to COVID, we were unable to drive right back. Our dr in the car we traded in. When they called, we asked for them to hold items, and they agreed. Due to COVID, we were unable to drive right back. Our drive is over an hour to the dealership. When we were able to drive the hour and 15 mins back, the sales person said he “no longer had the items”. No reason or excuse was given. Going to now have to replace our sunglasses and other items. This same sales person was also extremely upset when we didn’t receive his survey, and I advised several times it was never in my email. I asked him to resend it, and he seemed more annoyed and unwilling to do so. Hopefully Johnny gets his 5 stars from other sources, but would no longer purchase from here. More