Stonebriar Chevrolet

I was very impressed with the customer service experience and I was impressed by the service management staff. and I was impressed by the service management staff. More

Great customer service from. Maria. Everything was serviced as planned. All of my questions were answered & my car wD returned to me in a timely manner & was cleaned to perfection. serviced as planned. All of my questions were answered & my car wD returned to me in a timely manner & was cleaned to perfection. More

Service was timely and efficient. Very comfortable waiting are and very helpful staff. Would recommend to anyone waiting are and very helpful staff. Would recommend to anyone More

This is our third vehicle We have purchased at Stonebriar Chevrolet. We are extremely satisfied with the purchase of the vehicle and the service department. A big shout out and thank you to Hunter in sale Chevrolet. We are extremely satisfied with the purchase of the vehicle and the service department. A big shout out and thank you to Hunter in sales and Maria in the service department. More

Maria always takes excellent care of my vehicle and takes the time to ask about any upcoming service items I may not have noticed which has helped me more than once avoid another visit the next week or so. H the time to ask about any upcoming service items I may not have noticed which has helped me more than once avoid another visit the next week or so. Highly recommend Stonebriar Chevrolet and Maria especially! More

They take very good care of me and very helpful with my car care. I know the work will be done right. Friendly staff. car care. I know the work will be done right. Friendly staff. More

Lenah took care of all my concerns and the work was done in a timely manner. in a timely manner. More

First, I encourage each reader to look at all the reviews for Stonebriar's Service Dept. THere are quite a few highly rated reviews, but almost all of the one star reviews are similar. You really should th for Stonebriar's Service Dept. THere are quite a few highly rated reviews, but almost all of the one star reviews are similar. You really should think twice before taking your vehicle to Stonebriar Chevrolet. My issue is simple. I purchased a used Chevy Cruze for my daughter. Since this car was for her commute to and from college, I also purchased the most comprehensive extended warranty that the dealership offered. Within one year, the air conditioning stopped working. When I took it to the dealership, they could not find a leak, so the service was not covered, and I had to pay $300! My service advisor said if it stopped working again, they would get to the bottom of it. Maybe 2 years later, the air conditioner stopped working AGAIN! She does not drive it much while at school, so it is still WAY under the mile limit, meaning it is still covered. I took it back to Stonebriar thinking that they would honor that promise, but when I mentioned this, my new advisor said, "that was over two years ago!", and then mentioned that if they cannot find a leak, I'd have to pay again. As you can imagine, that is exactly what happened. "Technicians" cannot find the issue, so I had to pay $300 again!! It is an indisputable FACT that there is a leak in the air conditioner. I have a bumper to bumper extended warranty, but since the technicians can't find the leak, I have to keep paying. In summary, extended warranties from Stonebriar only cover issues the technicians can figure out. If there's an issue they cannot figure out, the customer has to pay. That is pretty terrible service! By the way, with the refrigerant leaking into the atmosphere, that cannot be a good thing, right? I realize the newer stuff is supposed to be better for the environment, but it's probably not a good thing that it's leaking out. More

Work done as promised and on time. Transportation provided on timely basis. Vehicle returned clean. Very satisfied with the experience. I would recommend this dealer to my friends provided on timely basis. Vehicle returned clean. Very satisfied with the experience. I would recommend this dealer to my friends More