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Stonebriar Chevrolet

Frisco, TX

Overview
Reviews
Vehicles
4.4
1,075 Reviews
Call Dealership (214) 446-7880
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9950 Texas 121 Frontage Road

Frisco, TX

75035

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Showing 1,075 reviews

February 19, 2025

Kd and the Sales Manager gave us a great deal on my 2021 Traverse. We appreciate it and would do business here again. More

by benp.darby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kd
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Feb 20, 2025 -

Stonebriar Chevrolet responded

Thank you for your great review! We're so glad to hear that KD and our sales manager provided you with a great deal on your 2021 Traverse. We appreciate your business and look forward to assisting you again in the future!

February 02, 2025

Stonebriar always takes care of my car's needs. Erasmo, Lenah, and Caleb do a great job! More

by smlipsco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Sellers
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Feb 05, 2025 -

Stonebriar Chevrolet responded

Thank you for your kind words! We're so glad to hear that Erasmo, Lenah, and Caleb have consistently taken great care of your car. Providing excellent service is always our priority, and we truly appreciate your continued trust in our team. We look forward to serving you again in the future!

January 24, 2025

Very nice facility. Nice variety of places to wait for service with special attention to people who must bring children, with a play room. This will be my go-to place fo More

by stormchaser1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus was very attentive. I was only in for an oil change and tire rotation, as this vehicle is very low maintenance.
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Jan 27, 2025 -

Stonebriar Chevrolet responded

Thank you for your kind review! We’re glad to hear that you enjoyed our facility and the variety of waiting areas we offer, especially the playroom for families with children. Providing a comfortable and accommodating environment is important to us, and we're thrilled that you'll be making us your go-to place for repairs and service. We look forward to continuing to serve you in the future!

January 23, 2025

Great dealer I have ever met. So nice and customer friendly dealer and gave me great deal More

by Basha000789
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan everitt
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Jan 24, 2025 -

Stonebriar Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had such a positive experience and that our team provided you with a great deal. Ensuring a friendly and customer-focused approach is always our goal, and it’s wonderful to know we made a lasting impression. We look forward to serving you again in the future!

January 19, 2025

They made me feel comfortable with their service and with that kind of service I will be back More

by bhbalik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Castillo
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Jan 21, 2025 -

Stonebriar Chevrolet responded

We are truly delighted to hear about your positive experience with our service department. Your feedback that we made you feel comfortable means a great deal to us. Creating a welcoming environment is always our goal, and we're pleased that we exceeded your expectations. Your commitment to returning speaks volumes about the quality of service we aim to provide. We appreciate customers like you who take the time to share their positive experiences. Our team works hard to ensure every interaction is professional, helpful, and customer-focused. Thank you for choosing our dealership and for your kind words. We look forward to continuing to serve you with the same level of care and attention in the future.

January 17, 2025

Avoid the service department at all costs! I won’t go into a long story but unfortunately Stonebriar Chevrolet has delivered the worst service experience I’ve ever received in 30 years of own More

by Mike M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samuel Whisenhunt
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Jan 20, 2025 -

Stonebriar Chevrolet responded

We sincerely apologize for the unacceptable service experience you've encountered with your Suburban. Your frustration is completely understandable, and we want to ensure your concerns are fully addressed. To resolve this issue comprehensively, we recommend contacting Dan Irwin at Dirwin@vtaig.com or Lenah Eszlinger at LCoe@stonebriarchevrolet.com. They can personally review your situation, address the unresolved check engine light and warning message, and work to make this right. We understand the significant inconvenience and expense you've incurred, including rental car costs, and are committed to providing a satisfactory resolution. We take your feedback seriously and appreciate you bringing these service gaps to our attention. Our goal is to provide the high-quality service you rightfully expect.

January 11, 2025

Kyle Nelson was the reason I came back to Stonebriar Chevrolet to purchase my truck. He helped us out and made this a much better and smoother experience. He was very knowledgeable on the vehicles and t More

by Trevor Martineau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Nelson
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Jan 13, 2025 -

Stonebriar Chevrolet responded

Thank you for your amazing review! We're so glad to hear that Kyle Nelson made your experience at Stonebriar Chevrolet a smooth and enjoyable one. His knowledge, honesty, and service truly make a difference, and we're proud to have him on our team. We also want to express our gratitude to Kyle for his service to our country. We appreciate your trust and look forward to assisting you again in the future!

January 10, 2025

StonebriarChevy is an excellent dealership. The service department is first rate. My service provider was very helpful and courteous. More

by belindaburns523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Underwood
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Jan 13, 2025 -

Stonebriar Chevrolet responded

Thank you for your fantastic review! We’re so glad to hear that you had a great experience at Stonebriar Chevy and that our service department exceeded your expectations. We truly appreciate your kind words about our helpful and courteous service provider. We look forward to serving you again in the future!

December 16, 2024

My advisor was very friendly and courteous. I highly recommend the services at Stonebriar Chevrolet. More

by mikebentancourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
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Dec 17, 2024 -

Stonebriar Chevrolet responded

Thank you for your kind recommendation! We are delighted to hear that your advisor provided you with friendly and courteous service. Our team is committed to creating a positive experience for all our customers, and your feedback is greatly appreciated. If you have any additional needs or questions in the future, please don’t hesitate to reach out. We look forward to continuing to serve you and thank you for choosing us!

December 12, 2024

My Hoe stopped working all of a sudden wih no previous alerts. I stopped by the closest Chev dealership & they immedytook my Hoe in yo diagnose! I got my car back in less than 24 hours! Thanks Stephen! More

by jorod29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
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Dec 16, 2024 -

Stonebriar Chevrolet responded

Thank you for your review! We’re glad to hear that Stephen and our team were able to quickly diagnose and get your vehicle back to you in less than 24 hours. Happy Holidays, and we appreciate you trusting us with your vehicle!

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