Stonebriar Chevrolet

Great experience. Picked out car over internet, they got all paperwork ready. I came in and signed. Out in 30 minutes in new car! Picked out car over internet, they got all paperwork ready. I came in and signed. Out in 30 minutes in new car! More

Been going back to Stonebriar dealership for 8 years for service due to excellent experience from their staff, never disappoints service due to excellent experience from their staff, never disappoints More

Even though your dealership is an hour away, I am glad you are here for my needs as a customer, Kat was great and I look forward to my next visit you are here for my needs as a customer, Kat was great and I look forward to my next visit More

Salesmans Adi Ali gets an A+, the dealership gets a F I purchased a 2017 Porsche Panamera from California. My previous car was a new Audi A5 from an Audi dealership with first class sales and service I purchased a 2017 Porsche Panamera from California. My previous car was a new Audi A5 from an Audi dealership with first class sales and service. Stonebriar Chevrolet did not live up to that but my sales person Adi Ali was top notch. Adi was very responsive to all my questions and took a friend living in Dallas on a test drive while video calling me. I highly recommend Adi. Everything else about the experience at the dealership was shady. David Mitchell in their Finance dept did a hard sell on the extended warranty for ~$8k extra. They try to make it more appealing for those less financially savvy by telling you it will only cost $X/month if its added to the loan versus saying what the full cost of the warranty is. I had to insist that they stop talking to me about monthly payments and say what the true dollar cost was. When I said I didn't want the warranty then David dropped the price by more than 50% which I still declined because I prefer to self insure knowing that statistically extended warranties are not a good deal for consumers - especially if you have a relatively new car - and are high margin add ons for dealers. The dealership has a preferred relationship with one lender (I think it's GM Financial) and only offered me a loan quote from them which they said would be competitive.I insisted they get a loan quote from BoA where I bank and the BoA loan interest rate was a full 2 percentage points lower saving me a lot of money! When David called back to confirm the loan details he again talked about monthly payments versus true costs. The monthly payment seemed suspiciously high. So I asked him to tell me what the purchase price was and coincidentally the price he was using was ~$8k higher than the price I agreed to pay and similar to the original cost of the extended warranty he was pushing hard. David also said he'd send the title paperwork to the DMV location I provided but sent it to another location without letting me know. I only discovered this after going to the DMV I provided and finding there was no title paperwork there. I needed to follow up with Adi several times to figure out what happened and where I needed to go. The icing on the cake was when the car was delivered to me in CA with a damaged driver side mirror which had been scraped against something which left white paint on it. The transport company photos clearly showed the damage was present at the dealership before the car was loaded and shipped to CA. The manager Austin Pritchard denied accountability. When I pointed out to Austin that photos prior to loading showed the damage Austin stopped responding. So this review is a warning to future shoppers about the dealership's shady practices. Photos of the damage are on my Yelp review: https://www.yelp.com/biz/stonebriar-chevrolet-frisco?hrid=cMkGNUiRn1JBpgPoH70DpQ More

Good service nice people very friendly good experience service was great and fast they called on time service was great and fast they called on time More

Maria is awesome. Always takes great care of me and all my family that goes to Stonebriar. Always takes great care of me and all my family that goes to Stonebriar. More

I took my Silverado in for service. As usual, my service advisor Maria Cardona greeted me with her awesome smile. Most improtantly, Maria ensured my truck was taken care of as if it w As usual, my service advisor Maria Cardona greeted me with her awesome smile. Most improtantly, Maria ensured my truck was taken care of as if it was her own vehicle. That is the kind of service everyone receives at Stonebriar. The dealership is not near my home, but the quality of service makes the drive worthwhile. I will always use Stonebriar for service and they will sell me my next truck. More

Service reps are great and techs are first available are. They do what they say they will do. I trust them. They do what they say they will do. I trust them. More

1st time to have Bolt serviced there, Comfy chairs, Awesome snack bar $!. & open floor concept. Time flew by & got a discounted service price too! Awesome snack bar $!. & open floor concept. Time flew by & got a discounted service price too! More

My car’s problem was diagnosed and the repair was completed ahead of schedule. The service advisor Aubery did a great job communicating about the repair and it’s cost completed ahead of schedule. The service advisor Aubery did a great job communicating about the repair and it’s cost More