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Stonebriar Chevrolet

Frisco, TX

4.3
1,079 Reviews

9950 Texas 121 Frontage Road

Frisco, TX

75035

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Showing 1,079 reviews

May 30, 2023

I will not be buying my next car from Stonebriar Chevrolet. Of all the dealerships I have purchased a car from, Stonebriar is the worst. The Salesperson made promises that he didn’t keep, and manag More

by terrym
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dylan
May 30, 2023 -

Stonebriar Chevrolet responded

We sincerely apologize for the experience you had at our dealership. It's important to us that our customers feel valued and satisfied with their purchases. We will address the concerns you've mentioned with our team to ensure improvements are made. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future. Please reach out to Rena Marson, our Customer Relations Manager, at Rmarson@stonebriarchevrolet.com or 469-476-0957 at your earliest convenience to discuss this further.

May 19, 2023

The dealership is great the people are very helpful and the job gets done pretty fast More

by ruben_perez40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
May 22, 2023 -

Stonebriar Chevrolet responded

Thank you for your five star review!

May 05, 2023

Andrew took great care of me and my car, Checked what was needed and replaced the Level1/2 charger that cames with the Bolt EV, Granted, GM need to do a much better job training and improving the availabilit More

by vics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
May 12, 2023 -

Stonebriar Chevrolet responded

Thank you for your five star review! We are so happy to hear that you had a good experience with our dealership, and we are looking forward to serving you again in the future!

April 25, 2023

Great service from start to finish! Lenah kept me informed and had my suburban ready when she said it would be More

by Kevin J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenah
May 05, 2023 -

Stonebriar Chevrolet responded

Thank you for your five-star review!

April 20, 2023

Brought my truck for maintenance on the ABS sensor, the technician found the issue and replace a cable. This is the best dealership I’ve been to. I always bring my 2020 Silverado RST for regular maintenanc More

by ef3742
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dereck service advisor
Apr 24, 2023 -

Stonebriar Chevrolet responded

Thank you for your five-star review!

April 17, 2023

Everyone was very nice and polite. The work was performed in a timely matter very outstanding. Thank you! More

by santosponse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria, A VERY NICE AND POLITE PERSON
Apr 17, 2023 -

Stonebriar Chevrolet responded

Thank you for your review!

April 09, 2023

First time using Stonebriar. Bought a new truck from them a few months ago. This was my first service for the vehicle. Great experience. Everyone was super friendly & helpful. I’ More

by mmmedina96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mullins , Nikki Van Doran
Apr 10, 2023 -

Stonebriar Chevrolet responded

Thank you for your five-star review!

April 07, 2023

Always excellent, nice comfortable waiting area With very nice refreshment kitchen. Would recommend Stonebriar Chevrolet to anyone. Have purchased 4 vehicles from Stonebriar More

by Scotty j
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sadegh Bairami
Apr 07, 2023 -

Scotty j responded

I am completely satisfied with my experience at Stonebriar.

March 31, 2023

I usually avoid dealerships because they tend to take much longer than other repair shops. I was pleasantly surprised with Stonebriar. I also appreciated the professionalism and level of communication th More

by meloniusfunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Eszlinger
Mar 31, 2023 -

Stonebriar Chevrolet responded

Thank you for your five-star review!

March 26, 2023

Excellent first service experience at Stonebriar Chevy! ! Service representative kept me informed on progres and took my calls during the day satisfactorily answering my questions. More

by E_bognar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran
Mar 27, 2023 -

Stonebriar Chevrolet responded

Thank you for your five-star review!

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