
Stonebriar Chevrolet
Frisco, TX
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The service at Stonebriar Chevrolet was great. It was simple to make an appointment through the app and the customer service was amazing. The wait was reasonable as well. It was simple to make an appointment through the app and the customer service was amazing. The wait was reasonable as well. More
My service advisor, Andrew, was great! He worked me into the schedule at the last minute and even had my vehicle ready earlier than originally discussed. The entire Stinebruar team was awe He worked me into the schedule at the last minute and even had my vehicle ready earlier than originally discussed. The entire Stinebruar team was awesome. More
and I found a vehicle we liked on the internet. On Saturday we went and test drove the vehicle. This is a used vehicle so wear and tear is acceptable in our eyes. After speaking with the sales pers On Saturday we went and test drove the vehicle. This is a used vehicle so wear and tear is acceptable in our eyes. After speaking with the sales person we came to an agreement the worst of the problems, the head liner, would be addressed we came to a that the headliner would be fixed. We were told they would hold the vehicle for us until Wednesday, for a $1000 deposit, We were presented with paper work stating the deposit is non- refundable which we quickly denied. We were then told "no its just old paper work it is refundable." we crossed out the non and initialed and had the manager initial. ALL good no complaints, at this point we have not talked about pricing. On Monday we are told sorry price is firm... Which is fair. We say ok ill take my deposit and leave. The "Manager says well its non-refundable.. We go through what we signed and the "manager" says no its non-refundable. Ill have to ask "up stairs"...we waited.. 10 minutes later the poor original sales person comes out and apologizes without a clue what he is apologizing about. DO NOT do business with them... try to cheat me out of a thousand dollar and did not have the guts to face me... shady business. stay away. More
Another exceptional service delivered by this team of professionals. They took me in at the end of the day and delivered! A special thanks to Brian the Service Manager and his team! professionals. They took me in at the end of the day and delivered! A special thanks to Brian the Service Manager and his team! More
I have been very pleased with the excellent customer service that Lenah and Maria have provided us over the last 8 years. service that Lenah and Maria have provided us over the last 8 years. More
Had recall service performed on my 2021 Bolt LT. Service was performed promptly and my service advisor Andrew Peet kept me informed of progress, which took just over an hour to perform. Service was performed promptly and my service advisor Andrew Peet kept me informed of progress, which took just over an hour to perform. More
Amazing customer service my truck was in and out in a day. My service advisor David was very helpful and knowledgeable when it came to my truck. Thanks Stonebriar! day. My service advisor David was very helpful and knowledgeable when it came to my truck. Thanks Stonebriar! More
Overall solid dealership. Thorough employees, organized, and timely. They explain the services and give fair prices. They also send lots of coupons which helps. Large i Thorough employees, organized, and timely. They explain the services and give fair prices. They also send lots of coupons which helps. Large inventory of automobiles. More