Stonebriar Chevrolet
Frisco, TX
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First time using Stonebriar. Bought a new truck from them a few months ago. This was my first service for the vehicle. Great experience. Everyone was super friendly & helpful. I’ Bought a new truck from them a few months ago. This was my first service for the vehicle. Great experience. Everyone was super friendly & helpful. I’ll definitely be back More
Always excellent, nice comfortable waiting area With very nice refreshment kitchen. Would recommend Stonebriar Chevrolet to anyone. Have purchased 4 vehicles from Stonebriar very nice refreshment kitchen. Would recommend Stonebriar Chevrolet to anyone. Have purchased 4 vehicles from Stonebriar More
I usually avoid dealerships because they tend to take much longer than other repair shops. I was pleasantly surprised with Stonebriar. I also appreciated the professionalism and level of communication th much longer than other repair shops. I was pleasantly surprised with Stonebriar. I also appreciated the professionalism and level of communication throughout the service process. A+ from me. More
Excellent first service experience at Stonebriar Chevy! ! Service representative kept me informed on progres and took my calls during the day satisfactorily answering my questions. ! Service representative kept me informed on progres and took my calls during the day satisfactorily answering my questions. More
The service at Stonebriar Chevrolet was great. It was simple to make an appointment through the app and the customer service was amazing. The wait was reasonable as well. It was simple to make an appointment through the app and the customer service was amazing. The wait was reasonable as well. More
My service advisor, Andrew, was great! He worked me into the schedule at the last minute and even had my vehicle ready earlier than originally discussed. The entire Stinebruar team was awe He worked me into the schedule at the last minute and even had my vehicle ready earlier than originally discussed. The entire Stinebruar team was awesome. More
and I found a vehicle we liked on the internet. On Saturday we went and test drove the vehicle. This is a used vehicle so wear and tear is acceptable in our eyes. After speaking with the sales pers On Saturday we went and test drove the vehicle. This is a used vehicle so wear and tear is acceptable in our eyes. After speaking with the sales person we came to an agreement the worst of the problems, the head liner, would be addressed we came to a that the headliner would be fixed. We were told they would hold the vehicle for us until Wednesday, for a $1000 deposit, We were presented with paper work stating the deposit is non- refundable which we quickly denied. We were then told "no its just old paper work it is refundable." we crossed out the non and initialed and had the manager initial. ALL good no complaints, at this point we have not talked about pricing. On Monday we are told sorry price is firm... Which is fair. We say ok ill take my deposit and leave. The "Manager says well its non-refundable.. We go through what we signed and the "manager" says no its non-refundable. Ill have to ask "up stairs"...we waited.. 10 minutes later the poor original sales person comes out and apologizes without a clue what he is apologizing about. DO NOT do business with them... try to cheat me out of a thousand dollar and did not have the guts to face me... shady business. stay away. More