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Stonebriar Chevrolet

Frisco, TX

4.4
1,054 Reviews

9950 Texas 121 Frontage Road

Frisco, TX

75035

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Showing 1,054 reviews

June 17, 2023

Great customer service Conner was great and accommodating. He worked with me and got the repair done in one day. More

by Nikki231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conner
Jun 21, 2023 -

Stonebriar Chevrolet responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

June 16, 2023

Very professional team, very satisfied with my experience with the service team Maria and support team members are easy to work with including Charlie the shuttle operator. More

by dweenglish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran
Jun 21, 2023 -

Stonebriar Chevrolet responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

June 07, 2023

Joel was a great advisor. Kept me updated the whole process and was prompt. Always did what he said he would do. Techs here do good work and I don't have to worry about how th More

by Marcus F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Jun 15, 2023 -

Stonebriar Chevrolet responded

Thank you so much for your five star review! We are happy to hear that you had a good experience with us, and we are looking forward to seeing you again next time!

June 03, 2023

The entire service experience at Stonebriar Chevrolet was great. The whole staff was professional, courteous, and transparent. Much happier with this dealership than two others I’ve been to in the DFW metrop More

by jefflierly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran
Jun 07, 2023 -

Stonebriar Chevrolet responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again soon!

May 30, 2023

Jack D. Was our salesperson and he really understood my wife’s asks for our new 2023 Equinox. I know that I received a great deal and am a customer for life More

by randyforwark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Druland
May 30, 2023 -

Stonebriar Chevrolet responded

Thank you for your five star review! We are so happy to hear that you had a good experience with our dealership, and we are looking forward to serving you again in the future!

May 30, 2023

I will not be buying my next car from Stonebriar Chevrolet. Of all the dealerships I have purchased a car from, Stonebriar is the worst. The Salesperson made promises that he didn’t keep, and manag More

by terrym
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dylan
May 30, 2023 -

Stonebriar Chevrolet responded

We sincerely apologize for the experience you had at our dealership. It's important to us that our customers feel valued and satisfied with their purchases. We will address the concerns you've mentioned with our team to ensure improvements are made. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future. Please reach out to Rena Marson, our Customer Relations Manager, at Rmarson@stonebriarchevrolet.com or 469-476-0957 at your earliest convenience to discuss this further.

May 19, 2023

The dealership is great the people are very helpful and the job gets done pretty fast More

by ruben_perez40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
May 22, 2023 -

Stonebriar Chevrolet responded

Thank you for your five star review!

May 05, 2023

Andrew took great care of me and my car, Checked what was needed and replaced the Level1/2 charger that cames with the Bolt EV, Granted, GM need to do a much better job training and improving the availabilit More

by vics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
May 12, 2023 -

Stonebriar Chevrolet responded

Thank you for your five star review! We are so happy to hear that you had a good experience with our dealership, and we are looking forward to serving you again in the future!

April 25, 2023

Great service from start to finish! Lenah kept me informed and had my suburban ready when she said it would be More

by Kevin J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenah
May 05, 2023 -

Stonebriar Chevrolet responded

Thank you for your five-star review!

April 20, 2023

Brought my truck for maintenance on the ABS sensor, the technician found the issue and replace a cable. This is the best dealership I’ve been to. I always bring my 2020 Silverado RST for regular maintenanc More

by ef3742
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dereck service advisor
Apr 24, 2023 -

Stonebriar Chevrolet responded

Thank you for your five-star review!

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