Stonebriar Chevrolet
Frisco, TX
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I was told before I signed my contract the warrenty covered ANYTHING under the hood. They confirmed with me 3 times it did and now that my car is having issues, they told me what was wrong, which is un covered ANYTHING under the hood. They confirmed with me 3 times it did and now that my car is having issues, they told me what was wrong, which is under the hood, they won't cover. They won't honor what I was told several times would be covered. They are doing nothing to help us. I would not recommend this dealership to anyone. They take advantage of their customers. More
Simple. Requested service., received the service., paid for service, picked up vehicle Next time I need service I will return Requested service., received the service., paid for service, picked up vehicle Next time I need service I will return More
Great experience. Got me in quick. Great communication. Listened to my explanation about the problem I was having and relayed it to the technician so the work was comp Got me in quick. Great communication. Listened to my explanation about the problem I was having and relayed it to the technician so the work was completed quickly and correctly. More
My vehicle was at the dealership at the time of the appointment. I had a oil change , transmission fluid changed. Belts changed if needed didn't need it. The differential fluid change but the dealershi appointment. I had a oil change , transmission fluid changed. Belts changed if needed didn't need it. The differential fluid change but the dealership didn't have the fluid in stock. Why was my truck not in the shop of the time of the appointment and why wasn't the fluid will called before 12pm so the job could of been completed. Now i have to come back this Saturday again and miss time with my family again. I want to be compensated for your parts department not having the fluid in stock. Yes I'm pissed. I've been coming to stonebriar Chevy a long time and spend a lot of money. If I don't get a response I will not be back to the dealership ever again and will put this all over social media. Thank you. Craig La Fratte More
Stonebrier Chevrolet epitomizes what Sales and Service is all about. After my purchase /investment, the assistance doesn’t stop. From the sales staff, over to the service staff; professional and friendly. all about. After my purchase /investment, the assistance doesn’t stop. From the sales staff, over to the service staff; professional and friendly. I highly recommend this dealership to others. Ray More