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Stonebriar Chevrolet

Frisco, TX

4.5
1,031 Reviews

9950 Texas 121 Frontage Road

Frisco, TX

75035

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Showing 1,031 reviews

March 31, 2023

I usually avoid dealerships because they tend to take much longer than other repair shops. I was pleasantly surprised with Stonebriar. I also appreciated the professionalism and level of communication th More

by meloniusfunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Eszlinger
Mar 31, 2023 -

Stonebriar Chevrolet responded

Thank you for your five-star review!

March 26, 2023

Excellent first service experience at Stonebriar Chevy! ! Service representative kept me informed on progres and took my calls during the day satisfactorily answering my questions. More

by E_bognar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran
Mar 27, 2023 -

Stonebriar Chevrolet responded

Thank you for your five-star review!

March 21, 2023

Maria, service advisor, very attentive, provided updates on repair status. I would recommend the dealership. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Cardona
Mar 22, 2023 -

Stonebriar Chevrolet responded

Thank you for your five-star review!

March 19, 2023

They are extremely nice and easy to get what you need done really quickly and a job that is done well. More

by Barbshellgren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in service and
Mar 22, 2023 -

Stonebriar Chevrolet responded

Thank you for your five-star review!

March 16, 2023

The service at Stonebriar Chevrolet was great. It was simple to make an appointment through the app and the customer service was amazing. The wait was reasonable as well. More

by Jaaz C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Sellers
Mar 22, 2023 -

Stonebriar Chevrolet responded

Thank you for your five-star review!

March 12, 2023

My service advisor, Andrew, was great! He worked me into the schedule at the last minute and even had my vehicle ready earlier than originally discussed. The entire Stinebruar team was awe More

by Rcdeen_cfgaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran
Mar 22, 2023 -

Stonebriar Chevrolet responded

Thank you for your five-star review!

March 07, 2023

and I found a vehicle we liked on the internet. On Saturday we went and test drove the vehicle. This is a used vehicle so wear and tear is acceptable in our eyes. After speaking with the sales pers More

by mmdunn07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
manager who gave no name
Mar 22, 2023 -

Stonebriar Chevrolet responded

Thank you for visiting our dealership and being upfront with your experience. It’s important that you call us as soon as possible so that we can get to the bottom of this matter and provide coaching where necessary. Please reach out to Rena Marson, our Customer Relations Manager, at Rmarson@stonebriarchevrolet.com or 469-476-0957 at your earliest convenience to discuss this further.

February 28, 2023

Another exceptional service delivered by this team of professionals. They took me in at the end of the day and delivered! A special thanks to Brian the Service Manager and his team! More

by Kstar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Feb 28, 2023 -

Kstar responded

Another exceptional service delivered by this team of professionals. They took me in at the end of the day and delivered! A special thanks to Brian the Service Manager and his team!

February 19, 2023

I have been very pleased with the excellent customer service that Lenah and Maria have provided us over the last 8 years. More

by Gus1965
Recommend Dealer
Yes
Employees Worked With
Sadegh is the best at what he does in the sales department, he has helped us with the purchase of 8 cars and trucks over the last 8 years and he never disappoints, his knowledge and customer service is second to none.
Feb 22, 2023 -

Stonebriar Chevrolet responded

Thank you for your five-star review!

February 11, 2023

Had recall service performed on my 2021 Bolt LT. Service was performed promptly and my service advisor Andrew Peet kept me informed of progress, which took just over an hour to perform. More

by Jeffsstaples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Peet, Nikki Van Doran
Feb 15, 2023 -

Stonebriar Chevrolet responded

Thank you for your five-star review!

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