Stonebriar Chevrolet

I recently had some service work done on my 2022 Corvette at Stonebriar Chevrolet, and I wanted to share my experience. Firstly, I was disappointed to find my car left in the lot on scorching 100 Corvette at Stonebriar Chevrolet, and I wanted to share my experience. Firstly, I was disappointed to find my car left in the lot on scorching 100-degree days. Given the sensitivity vehicles like the Corvette (or any vehicle for that matter), it was concerning to think about the potential impact of such extreme heat. Furthermore, when I received my car back, I was disheartened to see that it was returned to me in a dirty condition with water spots all over it (see pictures and video). I take really good care of my car and would think Stonebriar would put forth at least half the effort, and this was quite frustrating. What truly disappointed me, however, was the response I received when I brought these issues to their attention. The dismissive attitude and the unwillingness to take responsibility for the condition in which my car was returned left me feeling undervalued and frustrated as a customer. Drew Burk was especially condescending and unreasonable. I believe that customer satisfaction and just doing what’s right should be a top priority for any reputable dealership, and my experience at Stonebriar Chevrolet left me knowing this was not the case. I hope that in the future, Stonebriar Chevy will prioritize customer care and attention to detail to ensure that others do not encounter my experience. Now, I’m going to fix the paint that they messed up with my own money. I would not recommend anyone who cares about their vehicle to buy or service at this dealership. More

They do a good job but there are areas that can be improved upon. Se my comment on the text message I sent back to you. improved upon. Se my comment on the text message I sent back to you. More

Always a great experience. Service Dept is the best ever. Thank you Lenah have a great day Service Dept is the best ever. Thank you Lenah have a great day More

This place is the only place I will be buying my vehicle from! So nice, straight forward and amazing no hassle crew from! So nice, straight forward and amazing no hassle crew More

Excellent people, excellent service, always a good experience. That is what keeps me coming back! experience. That is what keeps me coming back! More

The service and the professionalism of the staff is excellent. Every question was answered and the service in my truck was just right. Bryan provided an excellent customer service. Thanks excellent. Every question was answered and the service in my truck was just right. Bryan provided an excellent customer service. Thanks More

When I arrived in the morning I was greeted by Aubrey Herring service attendant. He was courteous and professional to the needs I had. Service was done to my truck on recalls and all is great. Keep up th Herring service attendant. He was courteous and professional to the needs I had. Service was done to my truck on recalls and all is great. Keep up the work you all do. You guys are under high stress and deserve great respect just trying to keep customers happy. Many blessings to all. Regards, Mr. Castro More

Wonderful Customer Service is outstanding at Stonebrier Chevrolet. Lenah is awesome will be back again! Chevrolet. Lenah is awesome will be back again! More

************DO NOT BUY A CAR FROM HERE********* They sold me a defective used car that stopped running after 5 days. Sold me a $3500 warranty that was suppose to cover all engine issues. After 5 days sold me a defective used car that stopped running after 5 days. Sold me a $3500 warranty that was suppose to cover all engine issues. After 5 days the car stopped running while my daughter was driving in a high traffic area. She was nearly hit several time by oncoming traffic. Took the car to my mechanic who said he could not check engine because the hood would not open. Took back to dealership the after only 7 days which they told me it was my car now. And that want repair because they can't open the hood to a car they supposedly verify to be in good running condition only 7 day before. DO not do BUY from here. To top it all off The Dealership Manager hung up in my face for questioning the questionable car inspection his maintenance shop did on the car I bought. More

I bring my corvette and truck here for service. The service team cares and listens to my needs/concerns. Communication is on point and thorough. My truck is a bit older 2015 1500 LTZ and has 120k M The service team cares and listens to my needs/concerns. Communication is on point and thorough. My truck is a bit older 2015 1500 LTZ and has 120k Mikes on it. It drives like the day I bought it. It gets lots of use on the ranch snd hunting all over. I will never sell it and keep it in great shape with Stonebriars help. They have an excellent team of technicians making things right. Only done oil changes on the vette. They have specific team for them and it shows. I bought from them before Avalanche. It was a great transaction. Solid place and does business right More