Back

Stonebriar Chevrolet

Frisco, TX

4.3
1,079 Reviews

9950 Texas 121 Frontage Road

Frisco, TX

75035

Directions

By Type

Showing 1,079 reviews

April 24, 2025

***NEVER AGAIN! !! Purchased a brand new EV Blazer from them that after 8 days turned out to not be able to charge, needing a part that was on backorder with NO ETA. More

by FamScrewedOver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
GABRIEL MONTOYA
Apr 25, 2025 -

Stonebriar Chevrolet responded

Thank you for taking the time to share such a detailed review. We are sorry to hear about your frustration with your new Blazer EV. We'd like to discuss your concerns further and see how we can support you. Please reach out to our Customer Service line at 214-472-5535 so we can assist you directly. Your feedback is important, and we want to ensure it’s addressed with the attention it deserves.

April 17, 2025

Trey kept me in the loop and let me know that the part that needed replacing was still under warranty. The customer service at this location has always been great to my family and I. More

by greg.bryant1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Anderson
Apr 21, 2025 -

Stonebriar Chevrolet responded

Thank you for sharing your experience! It’s great to hear that Trey kept you well-informed and that the part was still under warranty—that kind of transparency can really make a difference. We’re especially glad to know that you and your family have consistently received great customer service from our team. Your continued trust means a lot to us!

April 11, 2025

Dealership provided good service and very cordial personnel and I would recommend to other buyers More

by arnolddel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Apr 14, 2025 -

Stonebriar Chevrolet responded

Thank you for your kind words! We're pleased to hear that you experienced good service and found our personnel to be cordial. We truly appreciate your recommendation and value your feedback. Providing a positive and helpful experience for our customers is always our priority, and we're glad we met your expectations. We look forward to serving you and any future buyers you recommend.

April 06, 2025

DO NOT WASTE YOUR TIME; ESPECIALLY IF YOU'RE TEMPTED BY LOW PRICE; I FELT COMPLETELY SCREWED OVER AFTER PRICE OF $14,950 CAR INCREASED 20.0% FOR "DEALERSHIP ADDED ACCESSORIES" and "RECONDITIONING FEES." GR More

by JulianneHaydel183
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Layla Lazarine
Apr 08, 2025 -

Stonebriar Chevrolet responded

We are sorry to hear that you feel this way and appreciate you taking the time to share your feedback. We understand how frustrating it can be when expectations do not align with your experience, especially when it comes to pricing and communication during the car buying process. We take claims of misleading practices seriously and would like the opportunity to look into this further. Please contact our Customer Service line at 214-472-5535 so we can better understand your experience and address your concerns directly. We value transparency and are committed to ensuring every customer feels heard and supported.

March 30, 2025

William was amazing, ensuring my interests were taken care of. Clear communications throughout and timely/complete results. Thank you 10/10 More

by IANSCHNELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Apr 03, 2025 -

Stonebriar Chevrolet responded

Thank you for your wonderful feedback! We’re thrilled to hear that William provided exceptional service and kept you informed throughout the process. We appreciate your kind words and are happy we could assist you!

March 26, 2025

Erasmo was extremely helpful this evening when looking at a Colorado option. Great personality, very knowledgeable, and willing to help and answer whatever questions I had of him. Hope we can put something t More

by ddsjfamily
Recommend Dealer
Yes
Employees Worked With
Erasmo Paulin
Mar 27, 2025 -

Stonebriar Chevrolet responded

Thank you for your feedback! We're glad to hear that Erasmo provided excellent service and was able to assist you with your questions about the Colorado. We appreciate your kind words and hope to help you put something together soon. We look forward to working with you!

March 22, 2025

Great service! Friendly staff. We had amazing experiences with them! Very quickly responded. We’re very happy . More

by Phuonganhkhoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Mar 24, 2025 -

Stonebriar Chevrolet responded

Thank you for your positive feedback! We're thrilled to hear that you had an amazing experience with our team. Quick responses and friendly service are always our goal, and we're so glad that made a difference for you. We appreciate your support and look forward to serving you again in the future!

March 17, 2025

Worst car purchase experience of my life. I purchased a used 2019 Chevy suburban. The sales person Eduardo Segura promised the body damage could be fixed by their shop so we agreed that they More

by Mm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eduardo Segura
Mar 19, 2025 -

Stonebriar Chevrolet responded

We’re very sorry to hear that you are unhappy with your experience, and we certainly want to address your concerns. Your feedback is important to us, and we would like the opportunity to speak with you. Please contact our Customer Service line at 214-472-5535 so we can investigate further and work toward a resolution. Thank you for bringing this to our attention.

March 15, 2025

Manager is low ethics or extremely poorly trained or bith. Refused to honor the website promotion for an incentivised test drive - after the test drive, while he was told right when I walked in. More

by TS
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Sean Campbell and his Manager (name known)
Mar 18, 2025 -

Stonebriar Chevrolet responded

We appreciate you bringing this to our attention and are sorry to learn that you are not satisfied with your experience. We strive to provide clear communication and a positive experience for all our customers. We would like the opportunity to address your concerns—please contact our Customer Service line at 214-472-5535 so we can further assist you.

March 09, 2025

Helpful,friendly,accomadating,attentive,quick,informative ,courteous best in the business and cheerful staff 100 percent More

by Texasgal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floor manager
Mar 10, 2025 -

Stonebriar Chevrolet responded

Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with our helpful, friendly, and attentive team. Your kind words mean a lot to us, and we’re grateful for your trust. We look forward to continuing to provide you with the best service in the business!

1
...