Stone Mountain Volkswagen

Awesome and timely manner I would recommend this dealership to everyone. The staff met us with a smile and was so eager to help. The entire process was great. I would recommend this dealership to everyone. The staff met us with a smile and was so eager to help. The entire process was great. More

Not the “usual “ used car experience. No pressure. Friendly conversation to get to know you and you to know him. The dealership was very clean and the staff very professional. The most pl No pressure. Friendly conversation to get to know you and you to know him. The dealership was very clean and the staff very professional. The most pleasant experience I’ve ever had buying a car. More

Best experience I ever had. He had a best knowledge about and explain cars he sell, very polite all through our we were there that makes everything go smooth at time of sale. He had a best knowledge about and explain cars he sell, very polite all through our we were there that makes everything go smooth at time of sale. More

Great, fast, and easy Carlos was so helpful making my out of state purchasing experience incredibly convenient and enjoyable. Great customer service with Mohammad as well. Carlos was so helpful making my out of state purchasing experience incredibly convenient and enjoyable. Great customer service with Mohammad as well. I was under a time crunch, and they couldn’t have been more efficient. Thank you! More

Excellent experience, the way car buying should be. Probably my best dealership experience ever. Deni was very friendly, knowledgeable and efficient. The whole team at Stone Mountain VW was great. Zero Probably my best dealership experience ever. Deni was very friendly, knowledgeable and efficient. The whole team at Stone Mountain VW was great. Zero pressure, no time wasting, and by far the best price I could find in town. The whole purchasing process took maybe two hours, including test drives, financing and even getting the new car wash and a full tank of gas. Will definitely be back next time we're in the market for a new car. More

Thinking of buying a car, think of Stone Mountain Volkswagen !!! .. thats what I could say by my experience. The best car dealer out there in GA. Have never ever had such a car buying experience. Have seen many !!! .. thats what I could say by my experience. The best car dealer out there in GA. Have never ever had such a car buying experience. Have seen many dealers but Stone Mountain Volkswagen is completely a different story. Carlos M and Tamimi M were exceptional in their service. Best sales/finance execs that I have ever dealt with. More

Excellent customer service and good prices My experience with Stone Mountain VW was completely positive. I received more for my trade-in than from any other dealership and they did everything My experience with Stone Mountain VW was completely positive. I received more for my trade-in than from any other dealership and they did everything possible to make the car buying process as painless as possible. Irnes Magic was patient and helpful. Give Stone Mountain VW a chance to earn your business! More

Constantly checked up on me, great communication. I gave Sung Hung a 5 star rating because he was very friendly. I had an accident and he was very helpful. He got me the best deal he could. He was I gave Sung Hung a 5 star rating because he was very friendly. I had an accident and he was very helpful. He got me the best deal he could. He was very knowledgeable about the three model Passat. I had to wait until some of my legal matters came thru and he checked on me weekly because it took longer than I expected. I could not have asked for a better salesman. Thank you so much Sung and I would definitely recommend this dealership and you as a salesman. More

Great experience and fantastic purchase! We had a great experience at Stone Mountain Volkswagen when we purchased our 2018 Volkswagen GLI. Carlos Miranda was the sales person we talked with We had a great experience at Stone Mountain Volkswagen when we purchased our 2018 Volkswagen GLI. Carlos Miranda was the sales person we talked with and he exceeded all of our expectations. As former Volkswagen owners, we were glad to support the Volkswagen brand once again. We live outside of the Metro Atlanta area and we had been searching for a vehicle like the one we purchased. We researched for a particular vehicle online, and Stone Mountain Volkswagen had the vehicle we wanted. We had a great experience when we purchased our first Volkswagen from Stone Mountain Volkswagen (Dwight Harrison Volkswagen) in 2003, so we didn’t hesitate to return and test drive the vehicle. Carlos was extremely professional and cordial, and he answered all of our questions. Even though we didn’t make a purchase on the same day that we took the vehicle on a test drive, Carlos was available to answer all of our additional questions via phone/text/email. After a week had passed, we finally made the decision to make a purchase. We called Carlos and asked if the vehicle was still available.....and it was still available. We came back to Stone Mountain Volkswagen and the purchase experience was wonderful. Some of the same people who worked at the dealership when we purchased our first Volkswagen are still employed there, and for us it was a reunion of sorts. We are pleased and happy with our 2018 Volkswagen GLI and it is absolutely fun to drive. The price of our vehicle was on target and we couldn’t bypass this opportunity. Also, the features and size of our vehicle match our lifestyle. The warranty package, gas mileage, and maintenance plan are impeccable! Thank you to Carlos Miranda for making it happen! T. Murrell & P. Lee More

Best New car experience ever! I'd been considering trading in my 3 year old sports car on a new GTI for several months and got serious about it last week. I quickly became frustrat I'd been considering trading in my 3 year old sports car on a new GTI for several months and got serious about it last week. I quickly became frustrated with what seemed like games being played at my local dealer in Athens and decided to reach out to VW of Stone Mountain. I called at 1:00 PM, made the 1 hour drive, and drove back home just a few hours later in my brand new black beauty. From the moment I arrived, every interaction I had was stellar. I actually HATE the new car buying experience, and would order from Amazon if they sold them. It was a rainy day, and Irnes quickly adapted himself to mine and my partner's preference or cutting to the chase, making a deal, and driving home in my new GTI. Irnes new his product intimately, and he also picked up on the cues I gave him that I knew just what I wanted, didn't need to test drive, and just wanted to trade, buy and go. He would do equally well with an uncertain customer who needed to spend the day deciding. Having owned more than 20 new cars, this was by far the best experience I've ever had in buying one. Assuming I am still loving the brand as much as I do right now, I will be excited in 2 years to go and visit Irnes at Stone Mountain again for my next purchase. Special thanks also to Tamimi (and I hope I'm spelling that correctly) who walked me through the financing process. He was incredibly personable, genuine, and explained everything well. You've earned a loyal customer, and I look forward to working with you again! More