Stone Mountain Volkswagen
Snellville, GA
Filter Reviews by Keyword
By Type
Showing 2,155 reviews
Professionalism is a Rarity I traveled to this dealership from out of sate. The support which I received was excellent to say the least. My salesperson, Miguel, helped to relay a I traveled to this dealership from out of sate. The support which I received was excellent to say the least. My salesperson, Miguel, helped to relay all of my requests to his upper management and fought on my behalf to reach the deal which I wanted. The dealership was accommodating enough to even pick me up from the airport. The price was 'as agreed' upon arrival, with no hidden fees or last minute changes. I had a great experience and would recommend this dealership to anyone in the States looking to buy a Volkswagen. More
So far so good The experience has been good, I came in with a specific car in mind. Victor helped me despite the car not being on site. I'm getting the help I need w The experience has been good, I came in with a specific car in mind. Victor helped me despite the car not being on site. I'm getting the help I need with any issue that has come up. More
Victor is amazing! I came to this dealership after someone hit and totaled my car. Being this is the first car I’ve bought myself, and with a certain price range in mind I came to this dealership after someone hit and totaled my car. Being this is the first car I’ve bought myself, and with a certain price range in mind, I was extremely picky and had to test drive! Victor was patient and took the time to let my mother and I test drive. He answered every question we had and could not have been more genuine and kind throughout the process. I am extremely happy with my new buy and thankful for such a smooth process! Thank you, Victor! More
2016 Volkswagen Passat w/Irnes Masic Extremely great service with Stone Mountain Volkswagen. Had a rough past couple months however Mr. Masic was more than helpful and informative with us Extremely great service with Stone Mountain Volkswagen. Had a rough past couple months however Mr. Masic was more than helpful and informative with us! He answered any and every question I had, no matter how silly and still will answer any question that I have should I give him a call! I would highly recommend this dealership and Mr. Masic to anyone considering purchasing a Volkswagen. Not to mention the addition perks FREE of charge that come with doing your business with them. You will not regret working with these guys, forever grateful and appreciative. Thanks Stone Mountain Volkswagen. More
great!! It was very nice experience. The dealer, Sung Hong was very professional in car sales. I was pleased to talk and deal with him and he answered all the It was very nice experience. The dealer, Sung Hong was very professional in car sales. I was pleased to talk and deal with him and he answered all the questions I had. More
Didn’t feel like car buying Victor made me forget the process was supposed to be stressful. Victor was prepared, he worked ahead of the process almost as if he knew my concerns b Victor made me forget the process was supposed to be stressful. Victor was prepared, he worked ahead of the process almost as if he knew my concerns before they came up which totally removed my anxiety. I rarely feel comfortable enough with a person in this type of arena to joke with them and be open about my life and situation, but Victor made me feel so welcome, comfortable, and confident. He was honest and forthcoming and seemed to want the best for me just as much as I did. When he climbed into the trunk of the car and asked me to shut it, I knew I’d found a special salesperson. I’d recommend Victor to anyone looking to buy. He made me forget the stress of such a big purchase. More
Great experience Victor was very patient and worked hard to get us the car we wanted. The service department worked hard to make the car perfect. Thank you! Victor was very patient and worked hard to get us the car we wanted. The service department worked hard to make the car perfect. Thank you! More
Vey good service I purchased my first car in my life. My dealer was so kind and helpful for searching adapted car for me. I really recommend this dealer to my frie I purchased my first car in my life. My dealer was so kind and helpful for searching adapted car for me. I really recommend this dealer to my friends. More
I had an amazing experience !!! My sales person sung Hong went about and beyond taking care of my needs at the dealership ! As my credit had dropped dramatically and I was in urgent My sales person sung Hong went about and beyond taking care of my needs at the dealership ! As my credit had dropped dramatically and I was in urgent need to a new car, because my 2017 Jetta got totaled, he did more than I ever imagined he could do to get me a new car! I am very happy with the car and the service I had! Would definitely recommend him !!!! And the manager was wonderful too ! Unfortunately I forgot his name!!! I love Stone Mountain VW !!! More
No pressure stress free experience and love my Passat GT I have purchased multiple Vdubs from Stone Mountain VW and always a great experience. Deni and David are always fun to work with and they welcome bot I have purchased multiple Vdubs from Stone Mountain VW and always a great experience. Deni and David are always fun to work with and they welcome both myself and my dog into the dealership. My dog Buddy always has to approve the purchase, so they even allow him on test drives. Always a stress free transaction and always entertaining. Deni has a passion for Vdubs and it shows in his excitement when showing the features and on the test drive. I would recommend (and have) visiting the dealership and Deni for a great purchase experience and always at an unbeatable price. Kurt is always efficient and knowledgeable during the paperwork process and wraps up the deal in a total no pressure atmosphere. I also want to call out the great detail guys-they work hard and long hours to ensure when you drive off, your car is perfect. More