Stone Mountain Volkswagen
Snellville, GA
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Phillip Franco was very kind! The experience was good. It took longer than I expected but it wasn’t Mr. Franco’s fault. Veryyyyyyy disappointed in my trade offer——> $1,000????? The experience was good. It took longer than I expected but it wasn’t Mr. Franco’s fault. Veryyyyyyy disappointed in my trade offer——> $1,000????? More
Grand Cherokee purchase Toni was a very thorough and helpful salesman. He was easy to work with. Mohammad was very pleasant and made the financing end very easy to do Toni was a very thorough and helpful salesman. He was easy to work with. Mohammad was very pleasant and made the financing end very easy to do More
New battery and vehicle check Every time I've been to this dealership they have been nothing but helpful. This trip was because my car wasn't turning on all the time, and they told Every time I've been to this dealership they have been nothing but helpful. This trip was because my car wasn't turning on all the time, and they told me it was likely the battery. It was and they promptly changed it and checked the car out. Everyone was nice, the men that were working on my car and the front desk. The dealership is pretty far from my house, I live downtown, but totally worth the drive! More
New Jetta Irnes was great! Very friendly, knowledgeable, and organized. It was a pleasure working with him. I would buy from him again. He is great at his job. Irnes was great! Very friendly, knowledgeable, and organized. It was a pleasure working with him. I would buy from him again. He is great at his job. More
Great service!!!! We bought our second car from this dealership. Great service, friendly staff and enough cars in stock to choose from. Another great experience. High We bought our second car from this dealership. Great service, friendly staff and enough cars in stock to choose from. Another great experience. Highly recommend this dealership. More
A great experience First thing let me tell Mr tony & mr Rick great job by helping me. The knowledge and the experience.mr tony very pleased with service. First thing let me tell Mr tony & mr Rick great job by helping me. The knowledge and the experience.mr tony very pleased with service. More
Best experience EVEEEEEER! Mr. Phillip Franco was knowledgable and confident throughout the entire process. I feel that he kept what was best for me in the forefront of making a Mr. Phillip Franco was knowledgable and confident throughout the entire process. I feel that he kept what was best for me in the forefront of making a major decision for not only me, but also my family. I encourage anyone that's uncomfortable with these types of purchases to contact Mr. Franco. As a result of his forward thinking, im certain my family will be satisfied with this decision for years to come. Thank you Mr. Franco! More
First time ... can’t wait to return. Friendly courteous staff made our service experience pleasant and comfortable. Stevie. was knowledgeable and answered all my questions about our new c Friendly courteous staff made our service experience pleasant and comfortable. Stevie. was knowledgeable and answered all my questions about our new car. Waiting area was clean and the coffee was great. More
Great car. Great price. Great service. The team at Stone Mountain VW was pleasant, patient, and very helpful. Not at all pushy. Victor did a good job of learning what I really wanted and se The team at Stone Mountain VW was pleasant, patient, and very helpful. Not at all pushy. Victor did a good job of learning what I really wanted and seemed committed to making sure I found myself in the right car for my actual needs and even those little emotional “needs” that we attach to what we drive. And even though the deal was already done and it was quite late at night, he spent additional time helping me understand and be comfortable with the novel technology in my new car. I got a great price (including great financing) on a wonderful car and came away feeling really positive about the entire buying experience. More
Unexpected High End Service Wow! This service experience exceeded my expectations. Very top notch! Extremely accomodationg and kept me abreast of everything that was going on Wow! This service experience exceeded my expectations. Very top notch! Extremely accomodationg and kept me abreast of everything that was going on with my vehicle. They were able to deliver in the time promised and I didnt even have an appoitment. More