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Stone Mountain Volkswagen
Snellville, GA
2,154 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,154 reviews
October 16, 2020
Repeat customer! I received outstanding customer service and a hassle free experience at Stone Mountain Volkswagen. Sales agent, Lori Smith was patient and extremely helpful throughout the process. I will and a hassle free experience at Stone Mountain Volkswagen. Sales agent, Lori Smith was patient and extremely helpful throughout the process. I will continue to be a repeat customer! More
by cw4results
Employees Worked With
Lori Smith
Helpful October 09, 2020
Irnes provided excellent service and I could not have asked for a better experience. I am a proud owner of a new VW GTI SE and would definitely return for future car buying needs. Thank you team! asked for a better experience. I am a proud owner of a new VW GTI SE and would definitely return for future car buying needs. Thank you team! More
by Shawn S.
Verified CustomerEmployees Worked With
Kurt Mechling, Irnes Masic
October 06, 2020
As always, a great dealership to find just what you want at a great price from some very friendly and accommodating people. I highly recommend starting your search for a new or used vehicle at Stone Mountai at a great price from some very friendly and accommodating people. I highly recommend starting your search for a new or used vehicle at Stone Mountain VW. More
by MRead
Employees Worked With
Kurt Mechling, Deni Hodzic
October 01, 2020
Overall, I had a good buying experience with this dealership. The salesperson was knowledgeable and helpful. Even the other employees that I did not direct contact with during the sales were courte dealership. The salesperson was knowledgeable and helpful. Even the other employees that I did not direct contact with during the sales were courteous and helpful. More
by TENDON2
Employees Worked With
Kurt Mechling, Tony McCord
October 01, 2020
I purchased 2020 Tiguan SE. Two Sales Consultants(Jae Kim & Sung An) worked hard to get me the best price. And Financial Manager(Hong) was so friendly and had professional knowledge. Their reputation I heard & Sung An) worked hard to get me the best price. And Financial Manager(Hong) was so friendly and had professional knowledge. Their reputation I heard was ture. More
by hongi815
Employees Worked With
Jae Kim, Sung An, Sung Hong
September 30, 2020
Irnes provided excellent service. This was my first real car purchase at a dealership and I couldn't have a better experience. Thank you team! car purchase at a dealership and I couldn't have a better experience. Thank you team! More
by markusgoroshin
Employees Worked With
Kurt Mechling, Irnes Masic
September 30, 2020
Never fails to impress and satisfy me, when I come in for service. I'm always confident when I drive away that I received a quality service no matter how big or small it may have been. service. I'm always confident when I drive away that I received a quality service no matter how big or small it may have been. More
by 5021Reckless
Employees Worked With
Christopher Anderson
September 28, 2020
Carlos made my car buying experience seamless and enjoyable. He's highly knowledgable about VW and allowed me to look around and make a decision without pressuring me. Five stars!! Keri Holland enjoyable. He's highly knowledgable about VW and allowed me to look around and make a decision without pressuring me. Five stars!! Keri Holland More
by keri_holland
Employees Worked With
Carlos Miranda
September 28, 2020
Very customer oriented team. They turned every stone upside down till we both meet our expectations and needs. The car delivery was fast and easy. upside down till we both meet our expectations and needs. The car delivery was fast and easy. More
by Giancarlo
Employees Worked With
Carlos Miranda, Lori Smith
September 27, 2020
Lori Smith was persistent in making sure my needs were met for the type of car that was desirable to me. Her communication was timely and her work in getting the deal finalized was efficient. Her honesty met for the type of car that was desirable to me. Her communication was timely and her work in getting the deal finalized was efficient. Her honesty was much appreciated in all aspects of the purchasing experience. The price of the car was great compared to other dealerships that I visited. I would give the dealership a five star except for the fact that the GM never reached out to us to ensure that our experience was satisfactory. I believe that meeting and talking with the GM is an important part of customer service. More
by robertsjeanne61
Employees Worked With
Lori Smith
