Stone Mountain Volkswagen
Snellville, GA
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Stress free experience ❤❤❤ Stress free experience. Will do business with them again. Very happy with the service. Was in and out with NO issues, worries, hassles, very pleased Stress free experience. Will do business with them again. Very happy with the service. Was in and out with NO issues, worries, hassles, very pleased More
SUPERB!!! Service was courteous and fast. Everything that due to done for my car was explained up front by Sam. As usual he was very polite and enthusiast per Service was courteous and fast. Everything that due to done for my car was explained up front by Sam. As usual he was very polite and enthusiast person to work with. Great job Stone Mountain Volkswagen!!! Guess that is why I might have 3 Volkswagen in my possession! Thank you!. More
10k miles revision I dropped my car to have the 10k miles service done. I asked if they would make any kind of cleaning of the vehicle after that and the attendant told I dropped my car to have the 10k miles service done. I asked if they would make any kind of cleaning of the vehicle after that and the attendant told me it would be washed and vacuumed for free. When I picked up my car later, I saw just the wash was done, but no vacuum was done. This is something that can be improved, I created expectation about something that I was told would happen, but didn't happen. More
Satisfied Customer Stopped in to look at a CPO Jetta. Was met by Irnes who pulled car out and went over everything with me. Took for a test drive and was sold. BUT ..... Stopped in to look at a CPO Jetta. Was met by Irnes who pulled car out and went over everything with me. Took for a test drive and was sold. BUT ........ my wife had to come look at it as it was to be her car. Came back later that day with the wife and was again met at the front door by Irnes who had pulled the car back out and had it waiting for us. He went with my wife for a drive and she was sold. Irnes and managers worked with us on negotiating a price we were all happy with. Went back to finance, paid for car and came out to get it and Irnes had it fueled up and a quick detail on the car. Satisfied with the process and Irnes is great to work with. More
Excellent caring service Sam is very Knowledgeable and caring will definitely do business with this dealership in the future and will recommend them to all my friends and fami Sam is very Knowledgeable and caring will definitely do business with this dealership in the future and will recommend them to all my friends and family More
Enjoyable auto purchase experience This is this least daunting auto purchase experience of my life. I felt the Sales (Victor Brown) and Finance (Rick Kiker and Mohammad Al-Tamimi) pers This is this least daunting auto purchase experience of my life. I felt the Sales (Victor Brown) and Finance (Rick Kiker and Mohammad Al-Tamimi) personnel genuinely did their best to make sure the deal is fair and equitable without creating unnecessary frustrations typically encountered by auto purchasers. Kudos to them. I immensely appreciate their professionalism and courtesies. I’ve also dealt with Deni Hodzic. Didn’t end up closing a deal with him because I was on the fence about making a purchase at the time I was dealing with him. But just want to mention that he was very professional with great follow up. More
2nd time leasing—Another great experience Greg was very professional and a pleasure to do business with! Mr. Timimi, the finance officer, also made the dreaded paperwork portion a breeze. Hi Greg was very professional and a pleasure to do business with! Mr. Timimi, the finance officer, also made the dreaded paperwork portion a breeze. Highly recommended! More
Engine light Many thanks to Stevie and Randolph for their patience, professionalism, and diligence in handling my obstinate "Beetle". They diagnosed and fixed all Many thanks to Stevie and Randolph for their patience, professionalism, and diligence in handling my obstinate "Beetle". They diagnosed and fixed all problems in spite of my "radio complication", and I am most appreciative. I really appreciated Randolph's personal attention and willingness to see it through. Thank you again to both Stevie and Randolph. Francine Dyer More
GREAT COSTUMER SERVICE My service advisor, Stevie was very kind, I came in for a last minute oil change and was in and out in no time thanks to Zack! I also had the pleasure My service advisor, Stevie was very kind, I came in for a last minute oil change and was in and out in no time thanks to Zack! I also had the pleasure of meeting Suzanne and Rowena, two very sweet ladies! More
Oil Change Dropped in without an appt on a Friday afternoon. They got it taken care of quickly. This my 3rd occasion to get my vehicle service and all have bee Dropped in without an appt on a Friday afternoon. They got it taken care of quickly. This my 3rd occasion to get my vehicle service and all have been great at ST VW. More