Stone Mountain Volkswagen
Snellville, GA
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Outstanding and friendly I'd recommend this shop to any of my friends, Suzanne was very friendly and quickly accommodated my for service. I was waiting for less than an hour w I'd recommend this shop to any of my friends, Suzanne was very friendly and quickly accommodated my for service. I was waiting for less than an hour without a wash. I was told it would add and extra 45 minutes so I skipped it. But overall it was a pleasant experience. More
3 hours for oil change It was my first time servicing my car at Volkswagen on 78. I had to wait nearly 3 hours for oil change. I usually receive special offers from Volkswag It was my first time servicing my car at Volkswagen on 78. I had to wait nearly 3 hours for oil change. I usually receive special offers from Volkswagen Athens and I prefer to go there because they give me good service and do not take so long. I won't visit again. More
Thank you for great service. It was a pleasure to recieve this level the personal attention. I was recieved well, the car was ready and prepared as requested. It was a pleasure to recieve this level the personal attention. I was recieved well, the car was ready and prepared as requested. More
Great! I thoroughly enjoyed my time here! Mr Brown was very welcoming and a joy to talk with. Great service all around. I'm more than happy with my car! I thoroughly enjoyed my time here! Mr Brown was very welcoming and a joy to talk with. Great service all around. I'm more than happy with my car! More
Amazing Dealership The dealership was amazing. Initially, I was not intending on purchasing a new vehicle. But the offer that was present (recent grad offer) made purcha The dealership was amazing. Initially, I was not intending on purchasing a new vehicle. But the offer that was present (recent grad offer) made purchasing a new 2019 Volkswagen affordable, especially with the warranty and services that came along with it. The salesperson, Victor Brown, introduced the car, explained its features and design thoroughly during the test drive, and was able to set up the purchase as efficiently as possible, alongside Rich Kiker. More
Oil change I really enjoy coming to get my car serviced. They really take care of you and leo you posted about what's going on with your car. Very nice and alwa I really enjoy coming to get my car serviced. They really take care of you and leo you posted about what's going on with your car. Very nice and always pleasant. More
Professional and Nice What can you say about Sam. He is such a genuine person. You know when you are talking to him that he would treat you the same if you ran into him at What can you say about Sam. He is such a genuine person. You know when you are talking to him that he would treat you the same if you ran into him at the grocery store, or anywhere. He's that kind of person. The Service department has taken care of us for 14 years now and always the same great friendly service. Shout out to the tech that took care of my car and the other two that were in the office when I was checking out with Sam. Cordial and made conversation while we were settling up. More
Great Dealership! Customer Service is in the blood of every employee at Stone Mountain VW. Everyone is very kind, personable, and Irnes was absolutely fantastic. Customer Service is in the blood of every employee at Stone Mountain VW. Everyone is very kind, personable, and Irnes was absolutely fantastic. Every communication with him whether it was online through email, text, phone calls and in person was extremely pleasant and he is very knowledgeable! I highly recommend dealing with him! More
Exactly as we heard about We had heard that VW SM has great deals. We had a happy and smooth experience. In and out (well for delearship times it was basically in and out). We We had heard that VW SM has great deals. We had a happy and smooth experience. In and out (well for delearship times it was basically in and out). We knew what we wanted, so that helped. We didn’t even have to see the manager, worked with Sung the whole time, he was great. VW SM beat the competition hands down. And we shopped all over Atlanta for about 8months! We were flexible. More
Great! I had a great time I walked in told them what I wanted and ended up with a brand new VW golf gti rabbit edition! I had a great time I walked in told them what I wanted and ended up with a brand new VW golf gti rabbit edition! More