Stone Mountain Volkswagen

Customer service We really appreciate the assistance from Carlos Miranda and the sales manager. Kudos also to the members of the service department. We were able to We really appreciate the assistance from Carlos Miranda and the sales manager. Kudos also to the members of the service department. We were able to purchase one car and have the other serviced on the same day. More

Great Experience! My family and I really appreciate all the assistance from Carlos and his sales manager in helping us get into the car we really loved! My family and I really appreciate all the assistance from Carlos and his sales manager in helping us get into the car we really loved! More

Service area I am used to service people meeting you in the vehicle once you pull up. Walked into the waiting area no one acknowledged me until after a while befor I am used to service people meeting you in the vehicle once you pull up. Walked into the waiting area no one acknowledged me until after a while before someone asked me if I need help. I was offered something to drink. Was not directed to a waiting area if one was available or not. The shuttle drivers were nice and pleasant. More

Great job Stevie did a great job listening to my concerns about my car and handling them all. I had to leave my car overnight so the shuttle pick up when it wa Stevie did a great job listening to my concerns about my car and handling them all. I had to leave my car overnight so the shuttle pick up when it was ready was a big plus. More

Top Notch They worked hard to get me out of there as quickly as they could on a busy Saturday morning. Even though I was there for just a simple oil change, th They worked hard to get me out of there as quickly as they could on a busy Saturday morning. Even though I was there for just a simple oil change, they not only did a great job of washing the car, but cleaned the inside of the glass as well. I left feeling like one of their most important customers. (spoiler: I'm not) More

Love Stone Mountain VW Awesome experience purchasing my 2nd VW from this dealership!!! The salesman Tony went over and above to meet all of my needs and wants!!!!! My 1st ex Awesome experience purchasing my 2nd VW from this dealership!!! The salesman Tony went over and above to meet all of my needs and wants!!!!! My 1st experience was back in 2003..purchase my dream car...The Beetle. Still, have it with 250,000 miles!! Just Love my 2016 Tiguan and I got a great car with a great price tag!!! Thanks again TonyMcCord More

Greatfull Thanks guys for everything you have done for me and my family to give us a new cars for us.Greatfull for everything and exciting to use the car Thanks guys for everything you have done for me and my family to give us a new cars for us.Greatfull for everything and exciting to use the car More

Greatfull Thanks sung Hong for everything I was excellent at customer service and all. Thank Volkswagen for stone mountain for my brand new car. Greatfull for Thanks sung Hong for everything I was excellent at customer service and all. Thank Volkswagen for stone mountain for my brand new car. Greatfull for everything More

Great staff, and terrific pricing! My wife and I visited lots of car dealerships while searching for a new SUV over the past few weeks. Some were nice, but mostly we found that the sa My wife and I visited lots of car dealerships while searching for a new SUV over the past few weeks. Some were nice, but mostly we found that the salespeople were often nonchalant about selling, or didn't know their products, or weren't willing to do anything "extra" to make a sale. We had a totally opposite experience with our salesman, Victor, at Stone Mountain VW. He was very accommodating and friendly, and definitely willing to "go the extra mile" for us. I also really appreciated, Joseph, the Sales Manager. He actually worked to earn our business and made us feel like they were really anxious to have us as customers. Once we'd made our buying decision, I can't say enough good things about the Finance Manager, Kurt. A total pleasure to deal with and so very nice! All in all, it was an excellent experience all the way around. I highly recommend Stone Mountain Volkswagen. More

Amazing & 100% stress free Carlos did more then a great job helping me with my purchase it was the best experience ever 100% stress free very helpful and professional. I highly Carlos did more then a great job helping me with my purchase it was the best experience ever 100% stress free very helpful and professional. I highly recommend this dealership and highly recommend carlos. If i can give more then 5 stars I will. More