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Stone Mountain Volkswagen
Snellville, GA
2,154 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,154 reviews
Verified Customer
Helpful October 30, 2020
Put a deposit on the car I originally wanted. Took a while to get the forms sent to the right place, since I was never given the correct email address to return them. The whole while the car was already while to get the forms sent to the right place, since I was never given the correct email address to return them. The whole while the car was already sold that morning. Definitely disappointing, but I was able to get another car for a good price. Lori was great and made the process easy. More
by greenash
Employees Worked With
Carlos Miranda, Lori Smith
October 28, 2020
The team was very helpful. They ensured that my basic features are present in the car they offered. They also offered at a very competitive price. features are present in the car they offered. They also offered at a very competitive price. More
by HENRYIHEMADU
Employees Worked With
Sung Hong
October 26, 2020
The dealership were awesome, their patience and knowledge were just excellent. I would recommend another person to talk to them. I truly appreciate their service. were just excellent. I would recommend another person to talk to them. I truly appreciate their service. More
by JBAPTISTE
Employees Worked With
Chris Figueroa
October 25, 2020
This is my 4th VW and the experience was fantastic per usual! Thankful for such knowledgeable people and an easy and quick purchase, not to mention a great car! usual! Thankful for such knowledgeable people and an easy and quick purchase, not to mention a great car! More
by courtneyhulteen
Employees Worked With
Kurt Mechling, Irnes Masic, Robert Walker
October 23, 2020
My last 3 cars have been from Volkswagen, and I recently purchased a brand new car. VW Stone Mountain has the best warranties and customer service anyone could ask for from a dealership... Ask for Lori Smit purchased a brand new car. VW Stone Mountain has the best warranties and customer service anyone could ask for from a dealership... Ask for Lori Smith. She is top notch when it comes to specifying and handling your needs as a customer. More
by AW
Employees Worked With
Sung Hong, Robert Walker, Lori Smith, Christopher Anderson
October 23, 2020
Would definitely recommend Deni to anyone looking to purchase a vehicle here. Very genuine and can make good deals come true! Wasn't overbearing and a pleasant experience overall. purchase a vehicle here. Very genuine and can make good deals come true! Wasn't overbearing and a pleasant experience overall. More
by donieguy2.0@gmail.com
Employees Worked With
Deni Hodzic
October 19, 2020
Wow. Working with Lori is awesome. A rating of 5 does not do her service as she definitely deserves a 10+. Can't say enough. So glad I was able to work with her a second time. I would tell anyone that not do her service as she definitely deserves a 10+. Can't say enough. So glad I was able to work with her a second time. I would tell anyone that is looking for a VW to come to Stone Mountain VW and ask for Lori. Her simple, no hassle, no hounding the customer sales approach is rare in the car dealership business that I have experienced. But more importantly being an African American in today's society and to be treated with so much respect and dignity was just more than words can say. More
by wansley60
Employees Worked With
Matthew Trattles, Lori Smith
October 18, 2020
I am just so pleased with the way this deal went. Deni took the time to work with my Dad via phone the day before. When I got there, he was very accommodating to my comfort. He worked the best deal I've h took the time to work with my Dad via phone the day before. When I got there, he was very accommodating to my comfort. He worked the best deal I've had ever for an awesome car... 12.68%!!! He's extra awesome. I will definitely recommend him to anybody. More
by VINTACHA
Employees Worked With
Deni Hodzic
October 17, 2020
Professional sales staff. Francisco was easy to work with and communicated clearly and often to make the buying process easy. We didn't finance through them, but they were still very willing to give us the v and communicated clearly and often to make the buying process easy. We didn't finance through them, but they were still very willing to give us the very best deal possible. We will be repeat customers next time we're looking for a used car if they have the model we are looking for. Also had great experiences with the Sales Manager, Jean Fenelson and Business Manager, Sung Hong. More
by ginalunde.rrt
Employees Worked With
Francisco Morfin, Jean S. Fenelon, Sung Hong
