Stone Mountain Volkswagen

Sung - Professional, trustworthy and highly knowledgeable The first time I ever purchased a car without being stressed completely out. I love my car and the entire experience was haggle-free! Thank you, Sung. The first time I ever purchased a car without being stressed completely out. I love my car and the entire experience was haggle-free! Thank you, Sung. More

Friendly, professional, efficient. Good experience. Chris kept me informed throughout my entire visit. He explained the work to be done & the work done! The gentleman who did my car wa Good experience. Chris kept me informed throughout my entire visit. He explained the work to be done & the work done! The gentleman who did my car wash was GREAT More

Good first time experience I am pleased with the service.at Stone Mountain Volkswagen. Sam was professional, friendly and made sure I was comfortable during my 3 hour wait. I am pleased with the service.at Stone Mountain Volkswagen. Sam was professional, friendly and made sure I was comfortable during my 3 hour wait. More

Awesome dealership Second time using this dealership. Great experience both times. We drive almost 2 hours and past multiple closer dealers to buy here! Amazing service Second time using this dealership. Great experience both times. We drive almost 2 hours and past multiple closer dealers to buy here! Amazing service from start to finish. More

Fixed issue in a timely manner Understood the urgency of the issue. Created a plan of action and saved me humiliation. I will now come to this location rather than the chamblee loca Understood the urgency of the issue. Created a plan of action and saved me humiliation. I will now come to this location rather than the chamblee location. More

Excellent Experience Very Professional and Prompt in answering questions. This was a very pleasant experience and he really went the extra mile. My mind was put at ease Very Professional and Prompt in answering questions. This was a very pleasant experience and he really went the extra mile. My mind was put at ease and highly recommend! More

Great Dealership Helpful staff I only got 1 key , that was the one thing I didn’t like. And I have warning light now., other than that everything is good. Helpful staff I only got 1 key , that was the one thing I didn’t like. And I have warning light now., other than that everything is good. More

EXCELLENCE SUPERSEDED!!! I did my online homework prior to contacting Stone Mountain VW and having the good fortune to connect with Ms. Lori Smith... From the first few words I did my online homework prior to contacting Stone Mountain VW and having the good fortune to connect with Ms. Lori Smith... From the first few words til the end of our conversation Lori made me feel comfortable like an old soft shoe! Lori listened to my specific desires prior to trying to sale me any vehicle... I had some questions and concerns which Lori wanted the opportunity of further consultation, committing to return a call ASAP... Lori promptly return my call with "all" information requested and more! When I arrived Lori met me on my way in the door by remembering the car I drove... The purchase of my upgrade from a Jetta to a Passatt was smooth as silk! Finance manager Jaren Campbell was extremely professional, courteous and personable making the paper work signing just seem the routine thing to do with ease! My highest regards to Ms. Lori Smith, Mr. Jaren Campbell and the entire Stone Mountain VW team for their well deserved consistent 5 star business ratings... I drove 22 miles on way and will never look back with anything except ongoing praise to all for a job of EXCELLENCE SUPERSEDED! Respectfully: Alton K. Edwards More

Lori was great! Lori was very patient and knowledgeable! Lori took the time I needed to make an educated decision. I recommend Lori for your new car purchase! Lori was very patient and knowledgeable! Lori took the time I needed to make an educated decision. I recommend Lori for your new car purchase! More

No title I just wanted to say that Chris was exceptional and was extremely Persistence throughout the entire process. Chris was courteous and handled all my I just wanted to say that Chris was exceptional and was extremely Persistence throughout the entire process. Chris was courteous and handled all my requests in a timely manner. Great Salesman, Great Job. Kudos!!! More