Stone Mountain Volkswagen

7:30 appointment The appointment started out on the good foot however he quickly turned in the wrong direction I was not given follow-up status updates as I was promis The appointment started out on the good foot however he quickly turned in the wrong direction I was not given follow-up status updates as I was promised I had to call and eventually go to the location myself I had a very important event to attend that evening my car was not ready the one saving grace was the service manager providing me with a loaner vehicle to go to my very important appointment More

The best experience We knew exactly what we had in mind when we came to the lot. I wanted a GTI. After test driving a couple different cars on the lot I was completely in We knew exactly what we had in mind when we came to the lot. I wanted a GTI. After test driving a couple different cars on the lot I was completely in love with the GTI. These amazing gentlemen did everything they could to get me into my dream car! Super friendly and professional staff! The salesmen were full of useful information and very accommodating for our wants and needs. More

My experience was excellent! My experience was above excellent. The service Manager and employees were professional and courteous. I would recommend new car and used car first t My experience was above excellent. The service Manager and employees were professional and courteous. I would recommend new car and used car first time buyers without hesitation. More

Good experience The service was prompt and the sales staff was knowledgeable. Overall, this was one of the best car buying experiences we have had. Awesome job. The service was prompt and the sales staff was knowledgeable. Overall, this was one of the best car buying experiences we have had. Awesome job. More

Great Costumer Service,Chris Anderson did a great job Chris A. Did a great job Service was great he communicate with me through the whole process and am thankful VW has someone like that to assist with Chris A. Did a great job Service was great he communicate with me through the whole process and am thankful VW has someone like that to assist with More

Always on time and experience is excellent My service is always with a smile, I'm a tough cookie and they all know it. I appreciate the extra mile Stevie always takes my crap and always produce My service is always with a smile, I'm a tough cookie and they all know it. I appreciate the extra mile Stevie always takes my crap and always produces my car with all and more than expected. I appreciate his work and kind words when he sees i'm having a tough day... More

Good job well done!! Thanks for everything. We're enjoying everything about the vehicle. So much space and it rides great. The features are wonderful and the rides are smo Thanks for everything. We're enjoying everything about the vehicle. So much space and it rides great. The features are wonderful and the rides are smooth. More

Certified Preowned vehicles shouldn't have issues Nice people here, but I bought a certified preowned car, and everything should be in good working condition. My tire has had a slow leak since I bough Nice people here, but I bought a certified preowned car, and everything should be in good working condition. My tire has had a slow leak since I bought the car, but the service center would not cover patching the tire. Also, in 6 mos, the battery went completely dead. The service center said the battery was no good, but wanted to charge me nearly $200 for a new battery. It seems that VW would accept some responsibility for a battery that went dead after only 6 mos. I love the car and the dealership, but I don't like that they didn't stand behind fixing issues that I didn't cause. More

Very thorough! I enjoy taking my car here for service. They're very thorough and do great work! Always get my free car wash. Great waiting room! I enjoy taking my car here for service. They're very thorough and do great work! Always get my free car wash. Great waiting room! More

Great Service Deni helped us and was very knowledgeable about everything. If we ever need another car then we will get in touch with Deni since he waa professional Deni helped us and was very knowledgeable about everything. If we ever need another car then we will get in touch with Deni since he waa professional and courteous. More