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Stone Mountain Volkswagen

Snellville, GA

4.1
2,155 Reviews

3500 Stone Mountain Hwy

Snellville, GA

30078

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Showing 2,155 reviews

October 05, 2019

5000 check up. Great experience in the service department. Really enjoyed the experience. Love our Jetta, first VW we had leased. Definitely recommend to everyon More

by BIGR1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianne Burdett Service
October 04, 2019

Bad Tire pressure light for tire was illuminated and I had to add air to right rear tire. Tire continued to lose air. Stevie was so helpful. More

by WALLANDCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stevie Hall
October 03, 2019

Efficient, organized, seamless service Stevie is a great service advisor - always welcoming - service visits are always afforable, efficient, and a step above with personalized care. Will More

by VINTAGEHAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stevie Hall
October 03, 2019

Frustrating A service that I was told it would take 3-5 business days took 2 1/2 weeks. Don’t return calls or call with updates, car wasn’t touch the first week t More

by JR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Walker, Christopher Anderson
October 02, 2019

Good Experience We visited on a Sunday and were satisfied with the ability to move the process along without delays even though it was Sunday. We left with a positive More

by CHANZ1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Mechling, Sung Hong
October 02, 2019

Great Service Sam Berry was very informative and helpful. He explained what was going on with my vehicle, made suggestions and got it done. I also enjoyed having th More

by arjenkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Barry
October 01, 2019

Great experience! I bought my vehicle from here in April . Tony and all of the associates there were very helpful. I would definitely buy from here again. More

by Alexandria D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony McCord
October 01, 2019

It was a great time Service length was a little longer than I anticipated and there was a discrepancy with whether or not I could make an appointment but the service itse More

by COXAD987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane
September 30, 2019

Very happy our sales rep Jack Storz was very knowledgeable and answered all our questions. His follow through to my time line drew me into the dealership. He wa More

by dawnmcdaniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Storz Sales
September 30, 2019

Diane is a rock star!! I have tried to fix my car with other mechanics. Good mechanics. But nobody could fix it correctly. Diane within 1 day fixed my vw cc from a bad harn More

by James Chen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane in service sitting at Barry desk when he was out of town.
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