Stone Mountain Volkswagen

Simply awesome! Sung has been me and my family's sales person since he has been at Stone Mountain VW. He is very friendly and does everything that he can to make the Sung has been me and my family's sales person since he has been at Stone Mountain VW. He is very friendly and does everything that he can to make the customer experience exceptional. More

Service Rep Rachel was a woman of her word and THAT is EVERYTHING to me. Communication was constant and consistent. There weren't any surprises. Thank you. Rachel was a woman of her word and THAT is EVERYTHING to me. Communication was constant and consistent. There weren't any surprises. Thank you. More

Good Service - Friendly, quick and professional GTI in for 20k service, checked all recalls, changed oil and filters; appreciated the car wash as well. Racheal was very nice to work with, service w GTI in for 20k service, checked all recalls, changed oil and filters; appreciated the car wash as well. Racheal was very nice to work with, service was quick even though they appeared crowded. More

Great Service As always, the service was great! Worked with a different service employee this year, and he was very helpful and friendly. The waiting area was also As always, the service was great! Worked with a different service employee this year, and he was very helpful and friendly. The waiting area was also very comfortable. More

Minor repairs Great service timely very clean facilities washed car cleaned inside and outside would highly recommend to any VW owner and this treatment was for my Great service timely very clean facilities washed car cleaned inside and outside would highly recommend to any VW owner and this treatment was for my car from Michigan and I don’t even live in this area. More

Great Experience Worked very closely with Carlos and got great options and prices for my purchase. Also worked with sung and he helped seal the deal. But Thank you to Worked very closely with Carlos and got great options and prices for my purchase. Also worked with sung and he helped seal the deal. But Thank you to Carlos for the endless help and effort so I could leave happy with my new car! More

Excellent My experience was above and beyond my expectations Dana really made it easy for me she was very helpful in super friendly. They took care of my in a My experience was above and beyond my expectations Dana really made it easy for me she was very helpful in super friendly. They took care of my in a very timely manner and i appreciate that......i just love you guys More

Excellent Customer Service- VW offers quality products- I am please with my automobile choice. However, product aside it really is the customer service at Stone Mountain VW deale VW offers quality products- I am please with my automobile choice. However, product aside it really is the customer service at Stone Mountain VW dealership that keeps me a return customer. It starts with the Impressive knowledge of finance options from Jaren Campbell and outstanding sales support from Irnes Masic are the primary reasons for my third Volkswagen purchase. Including the service center - Dianne Burnett who made my last visit less stressful with her warm personality. More

Great Experience! Visit was not scheduled, yet the customer service people were kind, receptive, and quite helpful. The service to the car itself was quite thorough and Visit was not scheduled, yet the customer service people were kind, receptive, and quite helpful. The service to the car itself was quite thorough and timely. More

Efficent Quick in and out. Friendly. Good recommendations. Quality prices and inventory. Was impressed with the willingness to work with me as well as the over Quick in and out. Friendly. Good recommendations. Quality prices and inventory. Was impressed with the willingness to work with me as well as the overall customer service. Deni was straight to the point in his tactics which I liked. More