Stone Mountain Volkswagen

Great customer service I did not feel rushed or pressured to choose a vehicle. All my questions were answered. I felt like comfortable with the whole process from beginning I did not feel rushed or pressured to choose a vehicle. All my questions were answered. I felt like comfortable with the whole process from beginning to end. More

4 wheel alignment Great service department, always goes above and beyond to make you feel appreciated. Sam Barry is the best service and always goes that extra mile. Great service department, always goes above and beyond to make you feel appreciated. Sam Barry is the best service and always goes that extra mile. More

Great Customer Service Stone Mtn Volkswagen has outstanding customer service. When servicing my car, they keep me informed throughout the process. Sam is the service manag Stone Mtn Volkswagen has outstanding customer service. When servicing my car, they keep me informed throughout the process. Sam is the service manager and he is outstanding. Sam does everything possible to be helpful and make sure that as the client, I am comfortable and that I understand my servicing options. That means a lot when you’re spending a lot of money getting your car serviced. More

Diagnostic test Chris was super sweet. Although it took about 2 hours for the diagnostic test, overall my experience was great. I would definitely come back again if Chris was super sweet. Although it took about 2 hours for the diagnostic test, overall my experience was great. I would definitely come back again if needed. More

Routine Checkup Chris was very polite and helpful in scheduling my car and answering ALL of my questions. He provided an estimate for a light repair as well as gave Chris was very polite and helpful in scheduling my car and answering ALL of my questions. He provided an estimate for a light repair as well as gave me suggestions for repair of some body repair. My visit was pleasant and time efficient!! More

Professional and informative I turned in a lease and signed up for another three year lease. The process was quick and easy. All the details of my previous and new lease were expl I turned in a lease and signed up for another three year lease. The process was quick and easy. All the details of my previous and new lease were explained to me. My new car tour was very professional and all the buttons and knobs were explained down to how to get the spare tire out. Also the financial person was super . Thanks More

Best Dealership in Georgia Definitely recommend this dealerdhip!! you won't regret and will get the best offer than anywhere else. Please come see to purchase your vehicle for b Definitely recommend this dealerdhip!! you won't regret and will get the best offer than anywhere else. Please come see to purchase your vehicle for best price More

Rachel and the shuttle driver were awesome! The Volkswagen Roadside Assistance person I dealt with (not associated with the dealership was an incredibly rude and unhelpful person, asking me for The Volkswagen Roadside Assistance person I dealt with (not associated with the dealership was an incredibly rude and unhelpful person, asking me for information on the exact height clearance of my work garage while in my office on the 25th floor, etc, but the Stone Mountain service personnel (Rachel and the Shuttle Driver - Dan?) were absolutely awesome. They truly saved the experience. Volkswagen is extremely lucky to have them both. More

Long Time Customer We have been a customer of Stonr Mountain Volkswagen since 1991, when we purchased our first VW Van. Since then we have purchased two additional vehc We have been a customer of Stonr Mountain Volkswagen since 1991, when we purchased our first VW Van. Since then we have purchased two additional vehcles from them. We have found them to be fair, honest and trustworthy in all of their dealings. We have espically enjoed using their service department for all of our vehicle servicing. Thedo a great job of keeping everything in tip top shape, and doing things right the first time around. More

Warranty work with a smile. I had an 8 AM appointment and the paperwork was done and the car in the shop by 8:05. They offered a ride and seemed disappointed when I declined. Eve I had an 8 AM appointment and the paperwork was done and the car in the shop by 8:05. They offered a ride and seemed disappointed when I declined. Evertlything I experienced indicated their concern for my comfort and convenience. More