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Stone Mountain Volkswagen

Snellville, GA

4.1
2,155 Reviews

3500 Stone Mountain Hwy

Snellville, GA

30078

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Showing 2,155 reviews

November 03, 2019

Oil change Staff was friendly and always do a great job on my car whenever I bring it in for service! I did not have to wait a long time for service and was info More

by starria2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Anderson
Nov 04, 2019 -

Stone Mountain Volkswagen responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Stone Mountain Volkswagen. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

November 03, 2019

Love this dealership Just purchased my fifth vehicle from this dealership, I just love that they don't play silly games like most other places. They respect your time and More

by PETEJC008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaren Campbell, Deni Hodzic
Nov 04, 2019 -

Stone Mountain Volkswagen responded

Pete, thank you for your positive review. We're glad to hear that you found Deni here at Stone Mountain Volkswagen so helpful in the purchase of your new vehicle. Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

November 03, 2019

Great Staff Sales staff was very friendly and helpful, Sung showed me all the features on my new Jetta and the buying process was quick and easy! More

by MICHAEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Mechling, Sung Hong
Nov 04, 2019 -

Stone Mountain Volkswagen responded

Thank you so much for your kind words about your experience here at Stone Mountain Volkswagen with Sung. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you have any additional concerns or questions about your new Jetta, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

November 02, 2019

Excellent service Service department staff was courteous and provided excellent service from the time I pulled up to sevice area and when my vehicle was finished. T More

by Lcjacks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Mechling, Sam Barry, Randolph Charles, Lori Smith, Mouhammadou Khouma
Nov 04, 2019 -

Stone Mountain Volkswagen responded

Hello, thank you for the positive feedback! It's exciting to see that we were able to provide excellent quality service to you. We hope to see you in again soon!

November 02, 2019

Great Customer Service! Went in for an oil change but ended up having more work done but the wait was not too long and everyone was very nice. Mr. Anderson was awesome and ve More

by Bre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Barry, Christopher Anderson
Nov 04, 2019 -

Stone Mountain Volkswagen responded

Hello Bre, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Volkswagen and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 02, 2019

Service at VW Stone Mountain Dearlership Thank you. I received excellent service at the VW Stone Mountain location. The Service Center took care of my repairs and greeted me with excellent co More

by ELEANORNEAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
There is another gentleman who also assisted me on that specific day but I can’t remember his name., Stevie Hall
Nov 04, 2019 -

Stone Mountain Volkswagen responded

Hello Eleanor, thank you for the positive feedback! It's exciting to see that we were able to provide excellent quality service to you. We hope to see you in again soon!

October 31, 2019

Great service I bought my car here and I’ve been very pleased with the service and the staff. I expect to keep doing business with them. More

by JANE.E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Anderson
Nov 01, 2019 -

Stone Mountain Volkswagen responded

Jane, we are so happy to read such a great review about Stone Mountain Volkswagen! If you have any further questions, please give us a call. We're always happy to help!

October 30, 2019

Worth the trip My VW beetle recently was serviced for 30,000 miles. I have the peace of mind that my car is in good shape after it’s service. Having the car cleaned More

by St. John-Wacker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Barry, Stevie Hall, Brian Holland, Randolph Charles, Lenny Knap, Christopher Anderson
Nov 01, 2019 -

Stone Mountain Volkswagen responded

Hi! We're so happy we were able to help you out! We look forward to your next visit. Take care!

October 30, 2019

Excellent Experience! Sales and Finance was awesome! They knew what I wanted and was able to assist. I would recommend Stone Mountain Volkswagen again to anyone. I will buy More

by kestner1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Mechling, Deni Hodzic, Robert Walker
Nov 01, 2019 -

Stone Mountain Volkswagen responded

Hi, we are very happy to have provided you with such a positive experience. We hope to see you soon!

October 30, 2019

Competitive pricing and helpful salesperson without pressure Although it was not as convenient as two other VW dealerships, Stone Mountain VW was worth the trip to get a good deal. Stone Mountain was recommended More

by chf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Mechling, Lori Smith
Nov 01, 2019 -

Stone Mountain Volkswagen responded

Hello, we are so happy to read such a great review about Stone Mountain Volkswagen! If you have any further questions, please give us a call. We're always happy to help!

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