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Stone Mountain Volkswagen

Snellville, GA

4.1
2,155 Reviews

3500 Stone Mountain Hwy

Snellville, GA

30078

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Showing 2,155 reviews

December 10, 2019

Major & Unexpected Service Work Performed Sam Berry understood my "one day turnaround" service request — due to a business trip I had coming up the next day. Sam handled/coordinated with his c More

by VWCCR-Line
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Barry
December 10, 2019

Oil change/ Rotor & brake pads Service was excellent and staff was very professional. My car issue was taking care of without any appointment in advance. Thank for you such outstand More

by EsamSada36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Barry, Lenny Knap
December 09, 2019

Stone Mountain VW Earns Two Thumbs Up Welcoming, not overwhelming, businesslike, friendly, great inventory, straightforward as far as making a deal. The only pressure I felt was self-induc More

by darling425
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Smith
December 08, 2019

Awesome Salesman Stopped by to check on the new VWs without really thinking I would buy one. When I encountered what I consider to be the best dealership experience I’ More

by Dr Galen Cole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yousef Elmmughrabi
December 08, 2019

Great customer service and friendly staff. Repair completed in a timely manner. First time customer with Volkswagen and would definitely consider myself a happy customer. More

by GDCHENNA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
December 06, 2019

Unacceptable,Unfair,Bad,Not Right I was given an appointment choice of Fri at 11am or from reps words Sat would be better and I would wait for an hour. I waited for 3 hours to get my v More

by Alphabetz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam Barry
Dec 12, 2019 -

Stone Mountain Volkswagen responded

We truly sorry your car was not serviced in a timely manner. Please contact us so we can try to make it up to you.

December 06, 2019

Great service, great sales, and fast too Miguel Lucero, Sung Hong and Jaren Campbell were all a pleasure to work with and they worked hard to get me what I was looking for, and I’m sure I did More

by CRAIG.BROWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sung Hong, Miguel Lucero
December 06, 2019

Came in for tire rotation I’ve had my vehicle 13 months now, and have been in 5 times for various services. Always happy with service and hospitality of team members. More

by COLLINS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Barry, Robert Walker, Tony McCord
December 04, 2019

My experience here was amazing! I walked in and Sung, my salesperson, exceeded each of my expectations! I’m so glad that I chose this dealership!!! More

by CummingsE
Recommend Dealer
Yes
Employees Worked With
Kurt Mechling, Sung Hong
December 03, 2019

Please be advised that this dealer has excellent skill and services especiallyMr.Hong/Sales Consultant is very well performed his works and sales skills. Strongly recomend. More

by Young Kim
Recommend Dealer
Yes
Employees Worked With
Sung Hong
Dec 05, 2019 -

Stone Mountain Volkswagen responded

It really means a lot to us that you took the time to write such a positive review about Stone Mountain Volkswagen so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. We can't wait to provide you with top-notch service again on your next visit!

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