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Stone Mountain Volkswagen

Snellville, GA

4.1
2,155 Reviews

3500 Stone Mountain Hwy

Snellville, GA

30078

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Showing 2,155 reviews

January 22, 2020

The service here is amazing I went 3 times since I moved to Stone Mountain and receive amazing service. All staff is respectful and it’s great vibes at this location. More

by nicolestrickland695
Recommend Dealer
Yes
Employees Worked With
Lori Smith, Shelby Krug
January 16, 2020

My car was in yesterday for a minor repair. A list of pending items was given at the end of the service totaling over $3,000. Once home, I checked 3 previous service trips to find that most of these item More

by Rettejack
Recommend Dealer
No
Employees Worked With
Rachael
Feb 07, 2020 -

Stone Mountain Volkswagen responded

Rettejack, thanks for reaching out to us. Here at Stone Mountain Volkswagen we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. This is not something we like to hear. If you'd be willing, please contact our Manager at (770) 872-0784. We want to work to make this right and to ensure that your next visit with us provides more positive results. We look forward to hearing from you soon.

January 16, 2020

The staff is well trained and exceptionally professional , with a dedication of helping the customers from the time we enter the show room .... Love Mr.Tony terrific spoken man 👍 More

by AOATES1265
Recommend Dealer
Yes
Employees Worked With
Irnes Masic, Tony McCord
Jan 20, 2020 -

Stone Mountain Volkswagen responded

Hello, we are so pleased you enjoyed your visit to Stone Mountain Volkswagen! If you're ever in need of more help, please let us know. We hope you have a great day.

January 15, 2020

Very helpful, dealership was able to help me trade in two vehicles, one being a motorcycle and get me into a really nice VW golf SE. More

by SJWCONCOURS14
Recommend Dealer
Yes
Employees Worked With
Lynda Ward, Carlos Miranda
Jan 17, 2020 -

Stone Mountain Volkswagen responded

Thank you so much for your kind words about your experience here at Stone Mountain Volkswagen. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Volkswagen!

January 15, 2020

Sam provides Excellent service. He is Great with communication. He has a pleasant demeanor. I asks for him each time I visit for service. He is good at what he does. More

by SAWATTS25
Recommend Dealer
Yes
Employees Worked With
Sam Barry
Jan 17, 2020 -

Stone Mountain Volkswagen responded

We're glad to hear our staff took such great care of you! Here at Stone Mountain Volkswagen we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

January 14, 2020

The dealership seemed to be very customer service oriented and Friendly. The purpose of my visit was for a recall on my car this was my first occasion to use this dealership. More

by pokiejan1
Recommend Dealer
Yes
Employees Worked With
I'm not sure of the name of the person who helped me but he was very friendly and helpful.
Jan 17, 2020 -

Stone Mountain Volkswagen responded

Thank you so much for your kind words about your experience here at Stone Mountain Volkswagen. We try every day to satisfy our customers and it’s always nice to know when we succeed.

January 14, 2020

The lady who checked me in was very pleasant, thorough and I am a happy customer. I do not remember her name. Cheerful and helpful. More

by sharaber1
Recommend Dealer
Yes
Employees Worked With
I don’t know
Jan 17, 2020 -

Stone Mountain Volkswagen responded

Sharaber, we are pleased to hear of your experience with us here at Stone Mountain Volkswagen. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

January 13, 2020

Everyone who assisted me was top notch In making sure I had everything I needed. I can’t say better things about the experience I had buying my new Atlas. More

by ABBYELCOODY
Recommend Dealer
Yes
Employees Worked With
Kurt Mechling, Deni Hodzic, Lori Smith
January 13, 2020

My very first experience with VW Stone Mountain was a Breeze. The staff are very friendly and the dealer is beautiful. I was very satisfied! More

by Anabelle.veras6
Recommend Dealer
Yes
Employees Worked With
Jaren Campbell, Lori Smith
January 13, 2020

Irnes Masic you are the bomb, thanks for great experience, second car in 3 months and second time great job, big thanks to Kurt Mechling, great job like always More

by Nedzad Bajramovic
Recommend Dealer
Yes
Employees Worked With
Kurt Mechling, Irnes Masic
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