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Stone Mountain Volkswagen
Snellville, GA
2,155 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,155 reviews
January 30, 2020
Irnes Masic I think very rarely do you walk walk away from a dealership thinking that you were treated fairly and respectfully. I can not say enough great things I think very rarely do you walk walk away from a dealership thinking that you were treated fairly and respectfully. I can not say enough great things about my interactions with Irnes. He made every part of the leasing process easy and efficient. Based on my interactions with him alone I would not hesitate to recommend this dealership to anyone I know looking to lease or buy. More
by CLWILSON0
Verified CustomerEmployees Worked With
Irnes Masic
January 30, 2020
Great experience! Miguel was excellent to work with and we received a fair price on our vehicle. So much so we came back and bought a second vehicle a few days later. Miguel was excellent to work with and we received a fair price on our vehicle. So much so we came back and bought a second vehicle a few days later. More
by JPGA13
Employees Worked With
Andrew Quartucy, Miguel Lucero
January 29, 2020
Customer loyalty I am happy to be part of the Stone Mountain Volkswagen Family, This is my second purchase and enjoying my new 2019 Volkswagen Jetta. The customer ser I am happy to be part of the Stone Mountain Volkswagen Family, This is my second purchase and enjoying my new 2019 Volkswagen Jetta. The customer service is outstanding, staff Ms. Lori Smith, Sales- Mr, Dani H. and Finance ManaerbMr. Jaren Campbell were all great! I will refer family and friends to Stone Mountain Volkswagen. More
by BABROOKINS
Employees Worked With
Jaren Campbell, Deni Hodzic, Lori Smith
January 29, 2020
This is my 4th Volkswagen that I have from Volkswagen Stone Mountain Agency.I always was treated very nice, as an sales department or at the services department. I really appreciate the especial attentio Stone Mountain Agency.I always was treated very nice, as an sales department or at the services department. I really appreciate the especial attention from different sales persons since I feel their attitude was as a family to me, and aI shan’t yo named,Carlitos Miranda, Nicholas Fox, and Miguel Lucero. This there sales person are OUTSTANDING..!!!Thank you!! More
by SUSANASZUST
Employees Worked With
Kurt Mechling, Carlos Miranda
January 29, 2020
Associate Chris I went in to have my car serviced on a Saturday. It took a few minutes to get everything done; however, I was so surprised by the service that I will I went in to have my car serviced on a Saturday. It took a few minutes to get everything done; however, I was so surprised by the service that I will most definitely make this location my service center. Thank you Chris for an AMAZING experience. Ms. Banks More
by YOLBANKS
Employees Worked With
Christopher Desir
January 29, 2020
I had a great experience here at Stone Mountain VolksWagen! The sales people were professional and courteous! I love being a part of the VW Family! VolksWagen! The sales people were professional and courteous! I love being a part of the VW Family! More
by JGOLDEN83
Employees Worked With
Kurt Mechling, Deni Hodzic, Stevie Hall, Robert Walker, Deven Dannemiller, Victor Brown, Christopher Desir
January 28, 2020
A lot of inventory at this location and the staff from sales to finance was great to work with. My sales contact, Tony, was knowledgeable about all of the car features and was very thorough in showing me sales to finance was great to work with. My sales contact, Tony, was knowledgeable about all of the car features and was very thorough in showing me how they all worked. More
by PDSPRIGGS
Employees Worked With
Kurt Mechling, Tony McCord
January 28, 2020
Awesome customer service very satisfied with the courtesy and friendly personel thank you to the sales and the financing gentleman that took the time to explain and make my very satisfied with the courtesy and friendly personel thank you to the sales and the financing gentleman that took the time to explain and make my wife understand the therms of the deal thank you one more time More
by nica11852
Employees Worked With
Kurt Mechling, Miguel Lucero
January 28, 2020
Carnet We bought our 2020 Tiguan SEL Premium R line on December 23 2019. Car-Net could not be registered by then. Few weeks later we had to pass by the ser We bought our 2020 Tiguan SEL Premium R line on December 23 2019. Car-Net could not be registered by then. Few weeks later we had to pass by the service to get the issue "resolved". We've contacted the salesmen and Service consultant to ask if this issue could be resolved on a distance, the answer was negative. We drove 2 hours to get to the dealership, spend 2 hours there and got send home with the request to check our mail for our carnet "pincode" and account number. Quite strange, we wondered what they actually did in those 2 hours time. At the end, we never received the pincode and account number for Carnet. We were told that apparently the dealership has a system default and was unable to enroll us ( and other customers that had the same issue ) in the Car-net plan. It is now January 28 2020 and we just got an invitation to once again drive up Stone Mountain to fix the issue. We are simply disappointed of the service we got from VW Stone Mountain. Especially being the "#1 dealership Atlanta ". More
by VN
Employees Worked With
Sam Barry, Sung Hong
January 27, 2020
Everyone worked really hard to get us a great deal. Everyone was so nice and the inventory is way better than any other VW dealership I have been do. Highly recommend. Everyone was so nice and the inventory is way better than any other VW dealership I have been do. Highly recommend. More
by JKEIRLAW
Employees Worked With
Sung Hong, Tony McCord
