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Stone Mountain Volkswagen

Snellville, GA

4.1
2,155 Reviews

3500 Stone Mountain Hwy

Snellville, GA

30078

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Showing 2,155 reviews

February 10, 2020

It was a good experience. The sales person, Lori, was professional and courteous. Overall it was a good experience and I can recommend to use them. More

by STEPHEN
Recommend Dealer
Yes
Employees Worked With
Lori Smith
February 08, 2020

I've brought 3 cars at this place and of course I bring my vehicles here for service. Thanks to Deni for his help as allways. Service team is quick, definitely a 5 star place all around. More

by kushtrim_na
Recommend Dealer
Yes
Employees Worked With
Deni Hodzic
Feb 10, 2020 -

Stone Mountain Volkswagen responded

We're glad to hear our staff took such great care of you! Here at Stone Mountain Volkswagen we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

February 08, 2020

Stephania was awesome. Easily the best customer service I've had in a long time. Really everybody was great, but I dealt with Stephania the most so that's who gets credit for my awesome customer service ex More

by tt83nf
Recommend Dealer
Yes
Employees Worked With
Stephania
Feb 10, 2020 -

Stone Mountain Volkswagen responded

Thank you so much for your kind words about your experience here at Stone Mountain Volkswagen. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Volkswagen!

February 08, 2020

Miguel L was a great salesman. He was patient with our two weeks of looking at all options and our three visits to see the vehicle we eventually bought. When we made the deal he did a lot of prep work to More

by Charley B.
Recommend Dealer
Yes
Employees Worked With
Miguel Lucero
Feb 11, 2020 -

Stone Mountain Volkswagen responded

Charley, we're happy you found Miguel to be so supportive during your car shopping experience here at Stone Mountain Volkswagen! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

February 06, 2020

He did well. I just wish I didn't have make three trips to the service center, which really wasn't his fault. I am just annoyed by the whole reason that I had to go in first place. More

by CHUKWUJUL
Recommend Dealer
Yes
Employees Worked With
Sam Barry
Feb 07, 2020 -

Stone Mountain Volkswagen responded

Hello, we strive to provide great service to all our customers so we appreciate your feedback. Please don't hesitate to give us a call if you'd like to discuss your concerns in further detail. Your satisfaction is very important to us, and we hope to be of assistance in the future. Take care.

February 05, 2020

Stephanie is very helpful and goes the extra mile to help you! I wanted to get info on my air filters and she didn't hesitate to go ask. Keri More

by keri_holland
Recommend Dealer
Yes
Employees Worked With
Stephanie
Feb 07, 2020 -

Stone Mountain Volkswagen responded

Thank you for sharing your response to Stephanie's outstanding service! Please don't hesitate to reach out if there's anything additional we can do for you.

February 05, 2020

Curtis, the service person who helped me was excellent, I enjoy coming here, and will buy the next car here Thank you very much for the great service More

by shanesedwilliams
Recommend Dealer
Yes
Employees Worked With
Curtis
Feb 07, 2020 -

Stone Mountain Volkswagen responded

Hi there! We're so happy Curtis was able to help you out! We look forward to your next visit! Take care!

February 05, 2020

Service was handled proficiently. Appropriate updates were provided while I waited. After service was completed, needed service was reviewed but not with pressure. I appreciated that. More

by BETTYEYOUNG
Recommend Dealer
Yes
Employees Worked With
Sam Barry
Feb 07, 2020 -

Stone Mountain Volkswagen responded

Thank you for sharing your response to the quality of service our staff provides! Please don't hesitate to reach out to us if there's anything more we can do!

February 05, 2020

My experience buying a new car with Lori at Stone Mountain was excellent! She is professional, friendly, and knowledgeable. Highly recommended! I love my Atlas! More

by KAREN.SERRIE
Recommend Dealer
Yes
Employees Worked With
Lori Smith
Feb 07, 2020 -

Stone Mountain Volkswagen responded

Karen, we're glad you had such a wonderful experience working with Lori! If you're ever in need of more help, please let us know!

February 03, 2020

Carlos was super laid back and helpful throughout the buying process. He showed me each feature and ensured I was set up before driving away. Great experience! More

by JENNIFER_RALLI
Recommend Dealer
Yes
Employees Worked With
Carlos Miranda
Feb 04, 2020 -

Stone Mountain Volkswagen responded

Hi there Jennifer, thank you for your great comments about Carlos! We're glad you enjoyed your car buying experience, and we hope to see you again soon. Take care!

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