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Stone Mountain Volkswagen

Snellville, GA

4.1
2,155 Reviews

3500 Stone Mountain Hwy

Snellville, GA

30078

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Showing 2,155 reviews

January 22, 2014

Excellent customer service from both the sales staff and finance department. I have since had a visit with the service department who were efficient and very thorough. I would definitely recommend this deal More

by nflutes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Franco, Phillip Franco
Feb 10, 2014 -

Stone Mountain Volkswagen responded

We are glad that you had a enjoyable experience with both the Sales/Finance team and also with Service. Please let us know if there is anything we can do for you in the future. The Stone Mountain Team

January 21, 2014

Claudio took the time to walk us through the whole process. He was very patient, kind and understanding. My wife and I were very pleased to work him. He's highly recommended. More

by carlbmail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudio Hincapie
Feb 10, 2014 -

Stone Mountain Volkswagen responded

Thank you for the kind words and we will pass them along to Claudio. Please let us know if there is anything we can do for you in the future. The Stone Mountain Team

January 21, 2014

Wes made my purchase easy. I flew in from NY and Wes picked me up at the airport and made the whole process very easy. More

by GolfRltd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 10, 2014 -

Stone Mountain Volkswagen responded

We hope you are enjoying your New Vehicle and we will pass the kind words to Wes. Please let us know if we can help in any way in the future. The Stone Mountain Team

January 21, 2014

I had the best experience at Stone Mountain Volkswagen. I worked with Phillip Franco, and he was the best car dealership employee I have ever worked with. He was very knowledgeable and gave me all the inform More

by cmichelle1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Franco
Feb 10, 2014 -

Stone Mountain Volkswagen responded

We are so happy that you are enjoying your new Jetta. Thank you for the kind words and we will pass them along to Phillip. Please let us know if there is anything we can do for you in the future. The Stone Mountain Team

January 21, 2014

I enjoyed my purchasing experience at Stone Mountain VW because they had the vehicle I wanted, offered a decent trade-in on my older car and made the transaction in a courteous and expeditious manner. This More

by opusposthum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Franco
Feb 10, 2014 -

Stone Mountain Volkswagen responded

Thank you for the kind words and we will pass them along to Phillip. Please let us know if there is anything we can do for you in the future. The Stone Mountain Team

January 20, 2014

My overall experience at Stone Mountain Volkswagen was excellent. Phillip Franco was very knowledgable and helpful in my search for a new car., as well as in the recent car purchases by a couple of my fam More

by JessDiana07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Franco
Feb 10, 2014 -

Stone Mountain Volkswagen responded

Thank you for the kind words and will pass them along to Phillip. We are glad that you and your family members are enjoying your new vehicles. Please let us know if there is anything we can do for you in the future. The Stone Mountain Team

January 20, 2014

My car buying experience with Stone Mountain VW was straight forward without all the games. Claudio was very helpful getting me into a vehicle that fit my needs and budget. We drove more models than I More

by greeringa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudio
Feb 10, 2014 -

Stone Mountain Volkswagen responded

Thank you for the kind words and we will pass them along to Claudio. Please let us know if there is anything we can do for you in the future. The Stone Mountain Team

January 19, 2014

Excellent service friendly and helpful. I enjoyed working with Phillip Franco because he is very attentive and is thorough with his followups. I was pleased with my experience. More

by pleyva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Mechling, Phillip Franco
Feb 10, 2014 -

Stone Mountain Volkswagen responded

We are glad that you enjoyed your experience and will pass the kind words along to Phillip. Please let us know if there is anything we can do for you in the future. The Stone Mountain Team

January 18, 2014

I went to buy one car for my daughter, and ended up buying two cars including a beautiful new Toureg Executive for my wife. I never thought she would be willing to trade her beloved Audi, but we both f More

by carly123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Franco
Feb 10, 2014 -

Stone Mountain Volkswagen responded

Thank you for the kind words and we will pass them along to Phillip. Happy to hear you are enjoying your new Touareg and Jetta. Please let us know if there is anything we can do for you in the future. The Stone Mountain Team

January 18, 2014

After having a bad experience with a competitor Volkswagen dealership in hopes of buying a 2013 Beetle convertible, I decided I would try Stone Mountain Volkswagen. Working with Wes Allen was a gr More

by ljoyner1722
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 10, 2014 -

Stone Mountain Volkswagen responded

Thank you so much for the kind words and we will pass them along to Wes. We are happy you are enjoying your Beetle Convertible. Please let us know if there is anything we can do for you in the future. The Stone Mountain Team

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