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Stone Mountain Volkswagen

Snellville, GA

4.1
2,154 Reviews

3500 Stone Mountain Hwy

Snellville, GA

30078

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Showing 2,154 reviews

February 01, 2014

Phillip Franco is a first class salesmen who made my experience buying my 2013 Passat TDI awesome. I would buy the TDI one hundred times over from Phillip he made it very easy and pleasurable. More

by Turner1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Franco
Feb 07, 2014 -

Stone Mountain Volkswagen responded

I'll pass on the positive experience to Phillip. Please let us know how we can help in the future. The Stone Mountain Team.

January 25, 2014

My experience was beyond great Jean and his team worked very diligently with me and my family in putting me in a safe reliable vehicle I could afford. The customer service experience could not have been an More

by acuttino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Kiker, Jean Fenelon
Feb 07, 2014 -

Stone Mountain Volkswagen responded

Thanks for the positive feedback on Jean. Let us know how we can help you in the future. The Stone Mountain Team.

January 24, 2014

Was impressed with the sales consultants knowledge of the car we purchased. Finally met someone that knew Germany cars better than me. Great service after the sale and would be a repeat customer for next pur More

by Jairus01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Franco, Phillip Franco
Feb 10, 2014 -

Stone Mountain Volkswagen responded

Thanks for the kind words. Please let us know if there is anything we can do for you in the future. The Stone Mountain Team

January 24, 2014

I was a returning customer from the Dwight Harrison Volkswagen days. I traded my 2010 Volkswagen CC in for 2013 Volkswagen CC. The overall experience was good. . There was a discrepancy in my interes More

by Shondajay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2014 -

Stone Mountain Volkswagen responded

Glad that you are enjoying your CC. We pass the kind words to Wes. Please let us know if we can help you with anything in the future. The Stone Mountain Team.

January 24, 2014

I was in need of reliable transportation. I remembered in1990 when I bought my first new car (the VW Fox) from Dwight Harrisson VW. Mr. Harrisson, John Harris (the sales person) and the entire staff trea More

by Eveconey2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 10, 2014 -

Stone Mountain Volkswagen responded

We are glad you are enjoying the New Jetta. We will pass the kind words on to Michelle. Please let us know if there is anything we can help you with in the future. The Stone Mountain Team.

January 23, 2014

I worked with Claudio and Rick on the purchase of a 2013 VW Beetle Convertible. The experience from start to finish was stellar! I was very impressed with their knowledge of the cars, but also their patie More

by lagraing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Kiker
Feb 10, 2014 -

Stone Mountain Volkswagen responded

So glad we were able to answer your questions and that you are enjoying your New Beetle Convertible. Please let us know if there is anything we can do for you in the future. We will pass the kind words to Claudio and Rick. The Stone Mountain Team.

January 23, 2014

This was a great experience from my first call to into the dealership to check on a TDI Passet I saw on line, to working with Phillip at the dealership to learn more about the car and then make a purchas More

by jpl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Barry, Phillip Franco
Feb 10, 2014 -

Stone Mountain Volkswagen responded

We are glad you are enjoiying the TDI Passat. We will pass the kind words onto Phillip and Sam. Please let us know if there is anything we can help you with in the future. The Stone Mountain Team.

January 23, 2014

I went into the VW dealership with my heart set on the CC, but with the negative equity with my trade, I quickly realized that wasn't going to be possible. Joseph Park was very friendly and knowledgeable More

by ashleighpatterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Park
Feb 10, 2014 -

Stone Mountain Volkswagen responded

We are so happy that you are enjoying your new Passat. Please let us know if there is anything we can do for you in the future. We will pass the kind words to Joseph. The Stone Mountain Team

January 23, 2014

I bought my first car VW Passat from StoneMountain VW last year September. It was my first car, so obviously I was picky and careful. But, at StoneMountain VW, I had a wonderful experience buying the car More

by subhas79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Park
Feb 10, 2014 -

Stone Mountain Volkswagen responded

We are glad you are enjoying your new car. We will pass the kind words to Joseph. Please let us know if there is anything we can do for you in the future. The Stone Mountain Team

January 22, 2014

Excellent customer service from both the sales staff and finance department. I have since had a visit with the service department who were efficient and very thorough. I would definitely recommend this deal More

by nflutes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Franco, Phillip Franco
Feb 10, 2014 -

Stone Mountain Volkswagen responded

We are glad that you had a enjoyable experience with both the Sales/Finance team and also with Service. Please let us know if there is anything we can do for you in the future. The Stone Mountain Team

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