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Stone Mountain Volkswagen
Snellville, GA
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Phillip Franco is a first class salesmen who made my experience buying my 2013 Passat TDI awesome. I would buy the TDI one hundred times over from Phillip he made it very easy and pleasurable. experience buying my 2013 Passat TDI awesome. I would buy the TDI one hundred times over from Phillip he made it very easy and pleasurable. More
My experience was beyond great Jean and his team worked very diligently with me and my family in putting me in a safe reliable vehicle I could afford. The customer service experience could not have been an very diligently with me and my family in putting me in a safe reliable vehicle I could afford. The customer service experience could not have been any better; Jean was very patient with me which is why I returned to VW. More
Was impressed with the sales consultants knowledge of the car we purchased. Finally met someone that knew Germany cars better than me. Great service after the sale and would be a repeat customer for next pur car we purchased. Finally met someone that knew Germany cars better than me. Great service after the sale and would be a repeat customer for next purchase. More
I was a returning customer from the Dwight Harrison Volkswagen days. I traded my 2010 Volkswagen CC in for 2013 Volkswagen CC. The overall experience was good. . There was a discrepancy in my interes Volkswagen days. I traded my 2010 Volkswagen CC in for 2013 Volkswagen CC. The overall experience was good. . There was a discrepancy in my interest rate, but the financial manager handled that for me. Of, I would not have minded paying less. Wes sent me informative videos on how to use my car. No complaints More
I was in need of reliable transportation. I remembered in1990 when I bought my first new car (the VW Fox) from Dwight Harrisson VW. Mr. Harrisson, John Harris (the sales person) and the entire staff trea in1990 when I bought my first new car (the VW Fox) from Dwight Harrisson VW. Mr. Harrisson, John Harris (the sales person) and the entire staff treated me like family. Later, after having a water problem with the Fox, I was upgraded (no problem) to a Jetta. While my car was being serviced, I got a call saying that my dad had just died, they gave me a car to go to south GA and told me to take my time. There are many experiences that I could share. You can't beat the kind of customer service these people give. I did go to another dealer because it was closer to my house, all I am going to say is-it was not the same. So I drove to Snellville! I have had several VW's; a1967 bug, 90 Fox, 91 Jetta 13 yrs before my brother wrecked it and the 1999 New Beetle that my granddaughter got. Now I am back again 2014 Jetta. I like VWs because you don't have to pet them, just service and drive them. More
I worked with Claudio and Rick on the purchase of a 2013 VW Beetle Convertible. The experience from start to finish was stellar! I was very impressed with their knowledge of the cars, but also their patie VW Beetle Convertible. The experience from start to finish was stellar! I was very impressed with their knowledge of the cars, but also their patience with me in answering all of my questions satisfactorily. Very good job, I will definitely refer others to Stone Mountain VW and use them again in the future. More
This was a great experience from my first call to into the dealership to check on a TDI Passet I saw on line, to working with Phillip at the dealership to learn more about the car and then make a purchas the dealership to check on a TDI Passet I saw on line, to working with Phillip at the dealership to learn more about the car and then make a purchase. I have been back for some scheduled service work and everything went smooth. Sam in service was extremely helpful. This is a place i would highly recommend both to purchase a car and to bring it back for service. More
I went into the VW dealership with my heart set on the CC, but with the negative equity with my trade, I quickly realized that wasn't going to be possible. Joseph Park was very friendly and knowledgeable CC, but with the negative equity with my trade, I quickly realized that wasn't going to be possible. Joseph Park was very friendly and knowledgeable and introduced me to the 2014 Passat! I told him, "you can show it to me, but i'm not buying it!" lol He told me more about the car that I could even understand at times! :) and introduced me to the pros of leasing a vehicle. Needless to say, I was there until well after the business closed and Joseph Park was there with me until the last minute! He made sure I understood every feature of the vehicle and the terms of my lease! I have been telling everyone to go to this dealership and I will be getting another VW in the future! More
I bought my first car VW Passat from StoneMountain VW last year September. It was my first car, so obviously I was picky and careful. But, at StoneMountain VW, I had a wonderful experience buying the car last year September. It was my first car, so obviously I was picky and careful. But, at StoneMountain VW, I had a wonderful experience buying the car. The dealer Mr. Joseph Park was quite welcoming and gave his full effort to give me the best deal he could. He even facilitated brining in the particular car I wanted. Although, it took couple of days for the car to arrive, but it was worth waiting! And I got the 2014 model! I am driving the car for last 4 months now and am very happy. I surely recommend StoneMountain, especially Mr. Joseph Park, who is going to work for you to get you what you want. More
Excellent customer service from both the sales staff and finance department. I have since had a visit with the service department who were efficient and very thorough. I would definitely recommend this deal finance department. I have since had a visit with the service department who were efficient and very thorough. I would definitely recommend this dealership to others. More