
Stone Mountain Volkswagen
Snellville, GA
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Wonderful! I had an amazing experience here! I was able to get a great deal on a new Jetta. The service was outstanding, he was very polite and extremely knowled I had an amazing experience here! I was able to get a great deal on a new Jetta. The service was outstanding, he was very polite and extremely knowledgeable. I am very happy with everything! More
Great Deal Great service from the get go. Gave me the payment that I wanted with no money out of pocket. My fiancé couldn't be happier with the car Great service from the get go. Gave me the payment that I wanted with no money out of pocket. My fiancé couldn't be happier with the car More
Great! The staff is very pleasant and willing to work with you to achieve the deal you would like for your self and family. Awesome dealership! The staff is very pleasant and willing to work with you to achieve the deal you would like for your self and family. Awesome dealership! More
Comfortable I would recommend this dealership to anyone. This is the second time dealing with this dealership and I was comfortable all throughout the process. I would recommend this dealership to anyone. This is the second time dealing with this dealership and I was comfortable all throughout the process. What made the process so great? The process was awesome because of the customer service that I received from Joseph. He kept everything clear and I did not feel as if there were hidden details not mentioned. He made me feel apart of the process and not a salesperson trying to reach his number. I see myself returning to this dealership in the future. More
Couldn't ask for a better dealership Loved the customer service with these guys. My salesman (Mohammed) helped me out a lot more than I expected. Can't complain find anything to complain Loved the customer service with these guys. My salesman (Mohammed) helped me out a lot more than I expected. Can't complain find anything to complain about. More
Excellent Customer - Sales Experience! Mason Reynolds the sales consultant at Stone Mountain VW did a great job of making the car buying experience enjoyable. The dealership was straight f Mason Reynolds the sales consultant at Stone Mountain VW did a great job of making the car buying experience enjoyable. The dealership was straight forward, provided a competitive price and moved the process along in a reasonable period of time. Nice and friendly people that make you want to do business with them! More
Great Experience We had a really positive experience when purchasing our vehicle from Stone Mountain VW. The dealership had a friendly atmosphere. Our salesman, Mason We had a really positive experience when purchasing our vehicle from Stone Mountain VW. The dealership had a friendly atmosphere. Our salesman, Mason Reynolds, was very personable and worked really hard to get us in our FJ Cruiser. We spoke to Mason on the phone first and then drove over 200 miles to purchase our vehicle from him. We highly recommend this dealership. More
Several Problems not fixed I have been there more than 4 times trying to solve he same problems with the car without solution. The first time i noticed a bumping in the trans I have been there more than 4 times trying to solve he same problems with the car without solution. The first time i noticed a bumping in the transmission mostly when high traffic. Took the car to service and they said they fixed but nothing was fixed. Second time the same and including a tires change. The result same transmission problem and unbalanced tires. Third time unbalanced tires and transmission. The result they changed the new tires to right side of the car and the old ones to the left side. The transmission i told them that i went to a mechanic who told me that it might be the axles, their answer to this was since they couldn't find the error code in the car's computer there was nothing they could fix or replace. Other than that the person who attended me Sam Barry was excellent, is so sad to have excellent customer service personal and poor mechanical results. More
Excellent great deal, great service, salesman was awesome, easy to work with, very professional. I would recommend this dealership to anyone...as well as the s great deal, great service, salesman was awesome, easy to work with, very professional. I would recommend this dealership to anyone...as well as the salesman. More
Very Grateful Extremely grateful for all those involved in our purchase and those who worked with us over the phone. Thank you for dealing with our repetitive calls Extremely grateful for all those involved in our purchase and those who worked with us over the phone. Thank you for dealing with our repetitive calls to aid in our comfort. We have a VW dealership in our area but Stone Mountain VW was worth the four hour drive. Many thanks to Mohammad Al-Tamimi who has a wonderful disposition and sense of humor. Thanks for being you. If we ever consider another VW, we will be back. Many Thanks and Blessings. More