Stone Mountain Volkswagen

I had a very pleasant and positive car buying experience at VW of Stone Mountain. Friendly, helpful staff! I’m excited to own my first VW! at VW of Stone Mountain. Friendly, helpful staff! I’m excited to own my first VW! More

First visit was to a dealership that jerked me around over email, and when I showed up to test drive, was 1k higher on the sticker, added on 2k in fees, offered me half value on my trade-in, and wrote me over email, and when I showed up to test drive, was 1k higher on the sticker, added on 2k in fees, offered me half value on my trade-in, and wrote me up for a laughable ARP on my very strong credit. We're talking on last year's model that had been on their lot for 10 months, on the last weekend of the month, during a pandemic. Drove 80 minutes north. Stone Mountain honored their internet price (7k under MSRP), tacked on a single dealer fee, gave me full value for my trade-in, and even threw in a set of mats. They detailed the car, hooked up the financing, and had a key in my hand in under 2 hours. Best dealership experience I've ever had, and I will be back. Shout out to Irnes and Sung Hong. More

Longtime Stone Mountain Volkswagen customer. Overall it was a good experience. After a little negotiation we were able to come to an agreement where both parties were satisfied. was a good experience. After a little negotiation we were able to come to an agreement where both parties were satisfied. More

I love my Tiquannnnnnnnnn! This dealership is thee best! I haven't bought a vehicle since 2013, (hyundai tucson) which I gifted my law student daughter & got the car of my dream This dealership is thee best! I haven't bought a vehicle since 2013, (hyundai tucson) which I gifted my law student daughter & got the car of my dreams. (this is my third VW. 2 Jettas 1987 GL in 1987 & a 1998 GLI in 2005 respectively! and a couple in between prior to my 2013. Back to these outstanding people @SMVW! First there's Irnes Masic ( i have his name saved in my contacts) I love him, his heart! Second Ms. Rachael Johnson in service, she's explained to me that my first oil change was free, then my next oil change won't be until 20,000miles! I was so blown away that I grabbed her & hugged her lol! Now let me bring your attention to Chris? ( i hope that's his name, he sits in the first chair on my left when coming to service dept) I was concerned about a windshield light that came on my dashboard, he explained that it was my windshield wiper fluid, he drove my beautiful platinum grey Tiq( nickname) around to service for me & brought my keys to me while I was chatting with Irnes! Did I say I love my Tiquannnnn? Well I do and I love the people who stand behind it! Kudos to them! Best car experience EVERRRRR! Thank UUUU! More

This is the most stress free, hassle free, and most convenient experience I've had purchasing a vehicle. Irnes was the best. He made the experience more than just buying a car. convenient experience I've had purchasing a vehicle. Irnes was the best. He made the experience more than just buying a car. More

Shelby was great to work with We shopped many VW dealers for 1st car for my son. Shelby was very helpful and knowledgeable. She listened to our needs and fit us into the correct v We shopped many VW dealers for 1st car for my son. Shelby was very helpful and knowledgeable. She listened to our needs and fit us into the correct vehicle More

I did a lot of research prior to contacting the dealer. Lynda was very responsive via email and available to talk. At the dealership, Carlos showed me the 2 vehicles I was interested in see and explained t Lynda was very responsive via email and available to talk. At the dealership, Carlos showed me the 2 vehicles I was interested in see and explained the differences. Overall, he made the dealership process quick and easy. More

From the moment we stepped on the lot we were treated professionally. The sales team was very straight forward and easy to work with. No upselling, no games. Trade in price was fair, car was exactly as a professionally. The sales team was very straight forward and easy to work with. No upselling, no games. Trade in price was fair, car was exactly as advertised and NO HIDDEN fee tricks. One of the best car buying experiences I have ever had and will return for my next vehicle purchase. More