Stone Mountain Volkswagen

Nice experience,Low hassle Nice experience, I had several visits to StMtn VW. I was greeted by Claude, gonna say....Very Personable. He listened to my concerns, as I let him k Nice experience, I had several visits to StMtn VW. I was greeted by Claude, gonna say....Very Personable. He listened to my concerns, as I let him know of my needs and situation, he was polite and very helpful. Very knowlegable about the car and it's features. Not OVERBEARING with the follow up calls...(big plus). Even very polite in the post sale calls......: ) More

Great Customer Service Sung was awesome! Very knowledgeable about the cars and was able to get me a great deal without waiting all day. I couldn't be more happy with my expe Sung was awesome! Very knowledgeable about the cars and was able to get me a great deal without waiting all day. I couldn't be more happy with my experience with him and the dealership. More

Claude Is the Best This is a really good dealership; I know because I went to all of them in the Atlanta area. Claude was very professional and informative and couldn't This is a really good dealership; I know because I went to all of them in the Atlanta area. Claude was very professional and informative and couldn't of been better. Sung was really good at giving me the final push of confidence I needed. I will go ahead and tell you not to look anywhere else because they provide the best services and they have the best prices. Just go there, ask for Claude, and buy a car. More

"Great Gentlemen" Being that I'm a female, I was treated with great care. Sung Hong and Tarik Dennie were very helpful. Everyone was very professional! This makes my 4 Being that I'm a female, I was treated with great care. Sung Hong and Tarik Dennie were very helpful. Everyone was very professional! This makes my 4th VW! More

Good, bad or otherwise review Honestly, I hate the hassle of buying a car! You roll in expecting to get burned and usually you do but not this experience. Claude first sat us down Honestly, I hate the hassle of buying a car! You roll in expecting to get burned and usually you do but not this experience. Claude first sat us down for 30 minutes and listened to our needs and what was important to us, than outside we went. He showed us some of the different models but I had my eye on a particular model, a wagon. We test drove a couple models than the TDI Sportwagon. During the test drives (I being a retired fire truck mechanic) Claude really impressed me with his knowledge of his VW's. Long story short they didn't have the model at their store but at another store 35 miles away. They offered a price I couldn't refuse so we went to lunch and by the time we got back the car was being prepped. The finance dept. wasn't frightening either, no pressures to buy anything but did offer some different options and that was nice. After finance Claude spent quite a bit of time with my wife going over all the creature features of the car and off she/we went... Honestly, give them a try if your thinking about a VW!! More

Thankful I am very thankful and grateful for the time and effort that Sung and Irnes put into making sure that I received the car that I wanted. I believe g I am very thankful and grateful for the time and effort that Sung and Irnes put into making sure that I received the car that I wanted. I believe good things happen to those who wait. Stone Mountain Volkswagen family made it possible for me to drive off the car lot with my 2017 Passat More

Satisfied customer! Jack was extremely welcoming and attentive throughout the whole process of leasing my new passat. His customer service was five star, and he worked ha Jack was extremely welcoming and attentive throughout the whole process of leasing my new passat. His customer service was five star, and he worked hard to make sure that my experience at the Stone Mountain VW dealership was dynamic! More

Could not be happier with this experience! Claude was nothing short of tremendously helpful during my first time buying new from the dealership. The team stayed late to make sure I got the best Claude was nothing short of tremendously helpful during my first time buying new from the dealership. The team stayed late to make sure I got the best deal possible on pricing. I am very happy with my purchase and will be a VW driver for life. Thanks to all involved! More

Car buying Tale was great in selling me the car. He did whatever it took to make sure the deal was done. I am very happy with my car. Tale was great in selling me the car. He did whatever it took to make sure the deal was done. I am very happy with my car. More

Very pleased with this dealership. Very happy with our experience with Stone Mountain Volkswagen. I would much rather drive further to get to a dealership I feel like I can trust and th Very happy with our experience with Stone Mountain Volkswagen. I would much rather drive further to get to a dealership I feel like I can trust and that will listen to what I am requesting and saying. So... prior to looking for my new car (2017 VW Beetle Dune), I did a lot of research on dealerships and narrowed my selection down to 2. I found the car I wanted on a different lot in the Atlanta area... but I don't do business like that anymore. My communication between the dealership is more important to me than price is. That's HOW important it is. With that said... Stone Mountain VW did not have the car I was looking for with a sunroof. A sunroof was one of the things I didn't want to compromise on. One of the salesman I worked with, Tale, made sure he knew what I was looking for and located TWO of these vehicles to have on their lot when I came in to visit. And... the vehicles weren't out in front for everyone to see... they were tucked away in the back (he knew I was coming). We ended up also working with Sung, and our experience with both salesmen was excellent. They made the process as easy as possible. They heard my requests and made it happen. The finance manager, Mohammed, was incredibly easy to deal with as well. In fact, the most personable finance manager we have ever worked with and we have purchased a LOT of vehicles. After the car was detailed, Sung brought around the guy that detailed it and introduced him to me and my husband. I liked that added touch. And, my limited contact with the service department showed friendly people as well. To me... there is nothing worse than a dealership that won't listen to you or one that treats women differently (the last car we purchased this was the case). I'm looking forward to having a great relationship with Stone Mountain VW and hopefully when I need my car serviced, I will feel the same way about the employees in the back. Good job, Stone Mountain VW! I'm impressed with your dealership and I'm spreading the word. More