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Stone Mountain Volkswagen

Snellville, GA

4.1
2,155 Reviews

3500 Stone Mountain Hwy

Snellville, GA

30078

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Showing 2,155 reviews

July 02, 2020

This is my third vehicle purchase from Stone Mountain Volkswagen. Great product and a frustration free purchase process. Super knowledgable staff and quality service department is why I keep coming back. More

by MMCREYNOLDS01
Recommend Dealer
Yes
Employees Worked With
Kurt Mechling, Sung Hong
Jul 09, 2020 -

Stone Mountain Volkswagen responded

Thank you for your positive review. We're glad to hear that you found our team here at Stone Mountain Volkswagen so helpful in the purchase of your new vehicle.

July 01, 2020

I had the best car buying experience at Stone Mountain Volkswagen. I received exceptional customer service the entire time. Isabel was courteous, very welcoming, and made me feel at ease throughout the bu More

by ROBYN_THOMAS79
Recommend Dealer
Yes
Employees Worked With
Isabel Sales Dept.
Jul 06, 2020 -

Stone Mountain Volkswagen responded

Robyn, thank you for your positive review. We're glad to hear that you found our team here at Stone Mountain Volkswagen so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

June 30, 2020

Very Pleased This was our 3rd purchase of a Volkswagen vehicle and all 3 have been purchased from Stone Mtn Volkswagen. Our salesman was super and never lost pati More

by MARKAROYAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Schilpp, Sung Hong
Jul 06, 2020 -

Stone Mountain Volkswagen responded

Markaroyal, thank you for your great feedback! Our team here at Stone Mountain Volkswagen sets a high standard of excellent customer service and we're glad to hear your experience reflected this!

June 29, 2020

Very nice. A little long to get out the door 4hrs, but could have been worse. Very nice environment. 1st time as a VW owner. Sales staff very personable. More

by CWSTRINGER
Recommend Dealer
Yes
Employees Worked With
Sean in finance and trainee Sungtu, Sung Hong
Jul 05, 2020 -

Stone Mountain Volkswagen responded

Thank you so much for your kind words about your experience here at Stone Mountain Volkswagen. We try every day to satisfy our customers and it’s always nice to know when we succeed.

June 29, 2020

Tony and Lana did a great job in finding me a vehicle fitting my needs. I am happy with my purchase and would recommend. Thank you More

by Cvo4
Recommend Dealer
Yes
Employees Worked With
Lana, Tony McCord
Jul 05, 2020 -

Stone Mountain Volkswagen responded

Thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Stone Mountain Volkswagen to have earned it.

June 28, 2020

Very attentive and informative in assisting me to easily decide to purchase vehicle. I appreciated her enthusiasm and her professionalism. She was truly excellent throughout entire process. More

by KCREDLE576
Recommend Dealer
Yes
Employees Worked With
Lana
Jun 30, 2020 -

Stone Mountain Volkswagen responded

Thank you so much for your kind words about your experience here at Stone Mountain Volkswagen. We try every day to satisfy our customers and it’s always nice to know when we succeed.

June 28, 2020

Isabella was great made my first car experience the best and I’m grateful for her because of that definitely will tell my friends. Thanks!!!! More

by COBBJERRICK
Recommend Dealer
Yes
Employees Worked With
Isabel Garces
Jun 30, 2020 -

Stone Mountain Volkswagen responded

Thank you for your great feedback! Our team here at Stone Mountain Volkswagen sets a high standard of excellent customer service and we're glad to hear your experience reflected this!

June 27, 2020

Thank you for a simple straightforward buying experience! Friendly staff, knowledgeable sales representative and tons of inventory! We will be back for all of our Volkswagen needs. More

by Heinrich31
Recommend Dealer
Yes
Employees Worked With
Kurt Mechling, Lori Smith
Jun 29, 2020 -

Stone Mountain Volkswagen responded

Heinrich, we are pleased to hear of your experience with us here at Stone Mountain Volkswagen. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

June 25, 2020

Great sales and service! One of the most pleasant car purchasing experiences we’ve made! Shelby Krug was very informative and helpful. We are out in less than 2 hours from test drive to financing. More

by DAWNDFOSTER
Recommend Dealer
Yes
Employees Worked With
Kurt Mechling, Shelby Krug
Jun 29, 2020 -

Stone Mountain Volkswagen responded

Thank you for your positive review. We're glad to hear that you found our team here at Stone Mountain Volkswagen so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

June 25, 2020

Easy, hassle free process. Everyone explained everything clearly, and I didn't feel taken advantage of. I felt that everyone I worked with had a goal of seeing me be happy with the car I wanted. More

by GTBAMBI
Recommend Dealer
Yes
Employees Worked With
Danial Malik, Gene (finance)
Jun 29, 2020 -

Stone Mountain Volkswagen responded

Thank you for your great feedback! Our team here at Stone Mountain Volkswagen sets a high standard of excellent customer service and we're glad to hear your experience reflected this!

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