Stone Mountain Volkswagen

Experience Mr. Hong was extremely nice, funny, and very helpful. Excellent customer service. He answered all questions and was able to provide me with the vehicl Mr. Hong was extremely nice, funny, and very helpful. Excellent customer service. He answered all questions and was able to provide me with the vehicle I was dreaming for. Keep up the great work ! More

Easy buying experience Carlos made purchasing a new vehicle easy and stress free. He was straight forward and at no point did I feel like I was being taken advantage of. Carlos made purchasing a new vehicle easy and stress free. He was straight forward and at no point did I feel like I was being taken advantage of. More

Great Service! Service was great and Carlos was amazing! He knew exactly what we needed and saved us a lot of money as a result. I would definitely come back to this Service was great and Carlos was amazing! He knew exactly what we needed and saved us a lot of money as a result. I would definitely come back to this dealership in ththe future! More

Great service for second time I just bought my second car with the dealer and I got the same great service that I get the first time. I am so happy with the service that if I decid I just bought my second car with the dealer and I got the same great service that I get the first time. I am so happy with the service that if I decide to buy another car will be with Carlos Miranda and Stone Mountain VW More

Great Experience!!! Irnes helped me make my car buying process as smooth and painless as possible. They were very friendly and up-front with all information in helping m Irnes helped me make my car buying process as smooth and painless as possible. They were very friendly and up-front with all information in helping me select my new VW. Five Stars! Definitely will buy again from him soon !! More

Awesome Service I was in a bad car accident which resulted in my car be totaled and I had been with my rental for some time. It was time for me to purchase my first c I was in a bad car accident which resulted in my car be totaled and I had been with my rental for some time. It was time for me to purchase my first car with no co-signers. I was nervous and I was working with another salesmen at this office and we got nothing accomplished. I left because we could not come to a good medium for the car I wanted to purchase. I’m sure the other salesmen was rarely new and doing what he could but when I went home and found an even better car for an even lower price I returned and Carlos took very good care of me and my Family. The finance department attempted to sell me the car for another price and Carlos feed of of my energy and came back with all the correct things (advertised price)!On the test drive he should me all the wonderful things my car was capable of doing, The safety features that came with my car and gas mileage , how to program my car so that it fits me! CARLOS WAS AWESOME! More

Great Service! Carlos was great! Didn’t feel hassled and he knew exactly what we needed! Quickest and smoothest car purchase ever! I would definitely return to this Carlos was great! Didn’t feel hassled and he knew exactly what we needed! Quickest and smoothest car purchase ever! I would definitely return to this dealership in the future for future car purchases! More

Great experience Deni was very knowledgeable and pleasant to work with. He explained the vehicle differences very clearly to assist us in making our final decision on Deni was very knowledgeable and pleasant to work with. He explained the vehicle differences very clearly to assist us in making our final decision on which vehicle fits our lifestyle the best. More

They Never quiet on the deal. They listened to my needs and goals. We came up with a solution.. I like the professionalism after and during sales experience. The next day after sa They listened to my needs and goals. We came up with a solution.. I like the professionalism after and during sales experience. The next day after sale Miguel went over and talked me through the technology of the car. More

Irnes Masic of Stone Mountain VW is a Consumate Professional I recently had the pleasure of working with Irnes Masic on the purchase of my new 2018 Volkswagen GTI SE. I came to Stone Mountain Volkswagen already I recently had the pleasure of working with Irnes Masic on the purchase of my new 2018 Volkswagen GTI SE. I came to Stone Mountain Volkswagen already knowing the exact car I wanted to buy. I had two dealer stock numbers of the exact same model/trim/color/options in hand and Irnes brought both vehicles to me so I could compare them to pick the one that looked the cleanest. At no point did Irnes attempt to up-sell me into a higher trim model; he respected that I had made my choice and he sold me the exact car I wanted. The entire purchase process was seamless, and Irnes made me feel very comfortable and valued as a customer, never making me feel pressured or nervous (as some car purchase experiences sometimes feel). As a GTI enthusiast himself, Irnes and I connected on a good level. He was extremely professional and simultaneously personable. I could tell that he truly cares about his customers. Irnes contacted me a short time after the purchase of my new vehicle to ask how I was liking it. That was a very thoughtful touch. He reiterated that if I ever had any questions, needs, or issues regarding the vehicle that I should never hesitate to reach out to him. I write this review as I sit in Stone Mountain Volkswagen's service lounge, waiting for my 1,000 mile oil change. (I'm replacing the engine break-in period oil with fresh oil!) I reconnected with Irnes here, and it reminds me that he's a great guy and consummate professional in his field. More