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Stone Mountain Volkswagen

Snellville, GA

4.1
2,154 Reviews

3500 Stone Mountain Hwy

Snellville, GA

30078

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Showing 2,154 reviews

August 26, 2020

Stone Mountain Volkswagen is easy to deal with. When we arrived at the dealership, everything was exactly as it was presented to us in email communication. More

by SJD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Mechling, Carlos Miranda
Aug 31, 2020 -

Stone Mountain Volkswagen responded

We are so happy to read such a great review about Stone Mountain Volkswagen! Thank you, and have a fantastic day!

August 24, 2020

We had a wonderful experience beginning with our salesman Deni ending with us driving off the lot a couple of hours later. The Internet price was honored and the financing phase went smoothly-great job to al More

by K. OVERMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Mechling, Deni Hodzic
Aug 26, 2020 -

Stone Mountain Volkswagen responded

Thank you so much for your positive comments about Stone Mountain Volkswagen! Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2020

My experience was great. My old reliable Jeep crapped out on me so I had no choice but to find another car .I found two on the Stone Mountain VW web site. After a long day of looking at cars my wife and I po More

by Chuckford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Schilpp, Kurt Mechling, Lori Smith
Aug 25, 2020 -

Stone Mountain Volkswagen responded

Chuck, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Volkswagen and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 23, 2020

I've bought a lot of cars over the years, but this was one of the most pleasant experiences I've ever had. Everything about the process was smooth, efficient, and very friendly. I never felt "sold to" More

by KURT_VOGEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynda Ward, Carlos Miranda
Aug 25, 2020 -

Stone Mountain Volkswagen responded

Kurt, thank you for your great feedback! Our team here at Stone Mountain Volkswagen sets a high standard of excellent customer service and we're glad to hear your experience reflected this! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

August 23, 2020

What a pleasant buying experience! 2.5 hours and i was driving away in a new 2020 Jetta. No hassle, i ended up using VW finance which was equal to the credit union that i have but with way less hassle. To More

by Love is a VW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sung Hong, Tony McCord
Aug 25, 2020 -

Stone Mountain Volkswagen responded

Thank you so much for your feedback about Stone Mountain Volkswagen! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

August 23, 2020

Great place to buy car from. I just got my second car from this place. From Customer service to financing nothing but great services I’m so happy with purchase I will definitely come back again and tell More

by boubas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Miranda
Aug 25, 2020 -

Stone Mountain Volkswagen responded

Boubas, we're thrilled to hear about your wonderful experience with us. Here at Stone Mountain Volkswagen we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

August 20, 2020

I came in for a service at Stone Mountain Volkswagen, i was immediately greeted by Cameron, who was extremely friendly and knowledgeable, and was able to get me in and out in very timely manner!!!!!! This More

by Dmitriy T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Veasey
Aug 21, 2020 -

Stone Mountain Volkswagen responded

Dmitriy, we are pleased to hear of your experience with us here at Stone Mountain Volkswagen. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

August 18, 2020

The sales person and team were courteous, polite and listened. This my second time purchasing a vehicle. My son has purchased two there as well. More

by DRBORNSCHEIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sing An, Tony McCord
Aug 21, 2020 -

Stone Mountain Volkswagen responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 17, 2020

Always Great Sales Service and Finance Service. Thats why we are always repeat customers! Highly Recommend! Stone Mountain VDuB is the best dealership to deal with! More

by kestner1980
Recommend Dealer
Yes
Employees Worked With
Michael McKentley, Kurt Mechling, Deni Hodzic
Aug 19, 2020 -

Stone Mountain Volkswagen responded

Thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Stone Mountain Volkswagen to have earned it.

August 17, 2020

Lori is a very excellent sales lady.will purchase next time using her as my salesperson she went above and beyond to get us what we wanted. More

by cjones292
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Smith
Aug 19, 2020 -

Stone Mountain Volkswagen responded

Thank you for your great feedback! Our team here at Stone Mountain Volkswagen sets a high standard of excellent customer service and we're glad to hear your experience reflected this!

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