
Stone Mountain Toyota
Lilburn, GA
Filter Reviews by Keyword
By Type
Showing 948 reviews
Awesome Service I bought my Camry less than a week ago and I love it! My salesperson was Michael Okpala and although I didn't make an appointment and he was very busy I bought my Camry less than a week ago and I love it! My salesperson was Michael Okpala and although I didn't make an appointment and he was very busy he was able to help me with everything I needed in order to purchase my car. His service was excellent and everyone I dealt with there was very kind and helpful. I would definitely go back and buy from them again. More
Great service! Great service from the advisor Tim Campbell and his mechanic. He explained what was needed and the price was fair. I will continue to have my 2005 Tac Great service from the advisor Tim Campbell and his mechanic. He explained what was needed and the price was fair. I will continue to have my 2005 Tacoma serviced here. More
Service was great!!! I use this dealership all the time to service my car. The staff has been professional and continues to provide me with excellent customer service. I use this dealership all the time to service my car. The staff has been professional and continues to provide me with excellent customer service. More
Great experience! The staff was fast and the customer service was amazing! Jim was so helpful and informative. I will definitely be back! The wifi quite area helped the The staff was fast and the customer service was amazing! Jim was so helpful and informative. I will definitely be back! The wifi quite area helped the time fly. More
Amazing Service I purchased my 2016 Toyota Corolla from Stone Mountain Toyota. The experience was hassle free and refreshing to say the least. The staff there are ver I purchased my 2016 Toyota Corolla from Stone Mountain Toyota. The experience was hassle free and refreshing to say the least. The staff there are very pleasant and always ready to help. I took my Corolla in for its 10,000 mile recommend maintenance. The service center had my car serviced and ready to in less than 45 minutes. This is unheard of at any dealership or repair shop. I recommend this dealership to anyone looking to purchase a vehicle or have your vehicle serviced. More
RETIRED NANA MY HUSBAND AND I WENT TO JUST LOOK AT USED CARS. I KNEW THIS WOULD BE MY LAST CAR. AND I KNEW MY BUDGET. MR. MELVIN HARRIS HELPED ME SO MUCH. I TOLD H MY HUSBAND AND I WENT TO JUST LOOK AT USED CARS. I KNEW THIS WOULD BE MY LAST CAR. AND I KNEW MY BUDGET. MR. MELVIN HARRIS HELPED ME SO MUCH. I TOLD HIM HOW MUCH I WANTED TO SPEND AND HE LET ME TEST DRIVE SEVERAL USED CARS. I HAD DECIDED ON ONE BUT THEY HAD SUCH A GOOD DEAL ON NEW TOYOTA CAMERYS THAT THERE REALLY WAS NOT ALOT OF DIFFERENCE IN PRICE. I GOT MY FIRST EVER NEW CAR😄 I WAS FROM OUT OF TOWN BUT MR. HARRIS MADE ME FEEL LIKE IT WAS OK NOT TO WANT TO SPEND SO MUCH MONEY. I AM ON A FIXED INCOME SO I HAVE TO BE CAREFUL. LOVE THE CAR. AND NO PRESSURE. HE MADE ME FEEL THAT MY BUSINESS WAS APPRECIATED. THANK YOU.MR. HARRIS. More
No Service I took my car in for a new brake light. I had received a "coupon" for a free car wash. As, my family is planning a long trip I also wanted the car c I took my car in for a new brake light. I had received a "coupon" for a free car wash. As, my family is planning a long trip I also wanted the car checked overall. Immediately upon drop off, new tires were recommended. The first problem with this is that I have had the car less than a year and specifically asked about tires when I bought it last June. I was assured they were fine and would last. The next problem was I tried calling to ask questions about tire prices and sizes to compare to other locations and NO ONE ANSWERED THE PHONE FOR OVER AN HOUR. It would go to voicemail automatically. When my car was finally ready (only the brake light done) over four hours later, they had not washed it. So, the service was overall lacking. More
Oil Change & Tire Rotation I was the first person in line with a appointment. After my truck sat for a hour without being touched I asked for it back and left. Nobody seemed con I was the first person in line with a appointment. After my truck sat for a hour without being touched I asked for it back and left. Nobody seemed concern that I wasn't a happy camper. Won't be back. More
Tire rotation I waited for 3:45 hours for a tire rotation service that should not have taken that long time. I came early but left late. It should be first come fir I waited for 3:45 hours for a tire rotation service that should not have taken that long time. I came early but left late. It should be first come first serve. Thank you. More
Awesome Service The Salesmen were awesome, took care of me very well and put me into a car that fits my needs. The Manager and Finance people were awesome also. The Salesmen were awesome, took care of me very well and put me into a car that fits my needs. The Manager and Finance people were awesome also. More