
Stone Mountain Toyota
Lilburn, GA
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Great My service advisor Danielle was very helpful. She was kind and patient and helped me make the best decision on what to do with my van. I will definite My service advisor Danielle was very helpful. She was kind and patient and helped me make the best decision on what to do with my van. I will definitely be back for service with her. More
Professional and quick service I gave a 5 star rating because that's what I received. My Assistant Service Manager, Steven Hicks made my experience enjoyable. It really was in and o I gave a 5 star rating because that's what I received. My Assistant Service Manager, Steven Hicks made my experience enjoyable. It really was in and out within 1 1/2 hr. We discussed what was needed and ended with my car washed. I drove away and immediately felt the difference in my drive. I think I will stay with St Mtn rather return to my old dealership Stonecrest. I am a happy customer. Thanks, Carolyne from Tucker More
I felt violated by your representative. I had a dented rim which needed to be replaced. I was told I should purchase the other on that side. I declined because I felt it was fine When my c I had a dented rim which needed to be replaced. I was told I should purchase the other on that side. I declined because I felt it was fine When my cat was returned the hub cap was not on. He informed me that it wouldn't fit. I then looked at the rim and it had fresh scratches on it that made the damage worse. He then told me if I came back he would give me a discount for their other rim. I felt like I was being scammed. There was also anotherwoman who was also alone. She was also being victimized and she was very angry also. I switched to stn mtn because the service at Nalley was underhanded. Now the same thing is happening at this dealer . Are all dealers for Toyota becoming con artists. I guess I'll move on. Hopefully I'll find one that's honest. More
Great! My experience was good, Jarvis my service advisor was very professionals and kept me informed on what was going on with the service that was being don My experience was good, Jarvis my service advisor was very professionals and kept me informed on what was going on with the service that was being done. More
Service Center I took my Sienna Van in for service (recall and oil change). Jarvis went above & beyond to make sure I was well taken care of. I took my Sienna Van in for service (recall and oil change). Jarvis went above & beyond to make sure I was well taken care of. More
Car buying journey World class service from Josh - Internet Sales Manager Went above & beyond. 5 stars are not enough. He is the only reason we drove from Roswell to S World class service from Josh - Internet Sales Manager Went above & beyond. 5 stars are not enough. He is the only reason we drove from Roswell to Stone Mountain. More
Great Customer Service as always in the service dept I chose the Stone Mountain dealership for repair to my car’s body being as I got into an accident. The staff were so helpful and hands on. They kept m I chose the Stone Mountain dealership for repair to my car’s body being as I got into an accident. The staff were so helpful and hands on. They kept me in the loop and were very informative. More
Great experience! I had a great experience while looking to purchase a car. Mr. Norman was so patient and kind. He listened to my needs and worked hard to meet all my e I had a great experience while looking to purchase a car. Mr. Norman was so patient and kind. He listened to my needs and worked hard to meet all my expectations. Everyone was very pleasant which made the process for me comfortable. Thank you all! More
Great service I had a great experience.Marquise Johnson was very professional and courteous.He answered all my questions; took me to the back to speak to the techni I had a great experience.Marquise Johnson was very professional and courteous.He answered all my questions; took me to the back to speak to the technician when I had further questions. Great service. More
They are there for you There are always going above and beyond to take care of your car needs. Excellent people and customer service. I highly recommend this place and it’s There are always going above and beyond to take care of your car needs. Excellent people and customer service. I highly recommend this place and it’s employees. More