Stone Mountain Toyota

Untimely Oil Change If it weren't for Glenn the GM, I would have been totally screwed. The initial online chat was misleading. Steve acting like I was invisible and the a If it weren't for Glenn the GM, I would have been totally screwed. The initial online chat was misleading. Steve acting like I was invisible and the attitude of others was horrible. Marquise was helpful in spite of being obviously annoyed. That was one of the most frustrating experiences ever. More

4th service I was out in less than one hour. The rep, Harry was very pleasant and informative. He first told me what they would do and then explained the conditio I was out in less than one hour. The rep, Harry was very pleasant and informative. He first told me what they would do and then explained the condition my car was in afterwards. More

Car maintenance Because of the service I receive when I go to this dealer. They tell me exactly what needs to be done and nothing extra. The costomer service skills a Because of the service I receive when I go to this dealer. They tell me exactly what needs to be done and nothing extra. The costomer service skills are eccellent. More

Great customer service Great service, they took the time to show us everything. I was only looking, but I ended up buying. I got a great deal. Thanks Great service, they took the time to show us everything. I was only looking, but I ended up buying. I got a great deal. Thanks More

Outstanding Wonderful experience, I recommend this salesperson and the dealership to anyone looking for a great deal. The customer service was on a high level, tw Wonderful experience, I recommend this salesperson and the dealership to anyone looking for a great deal. The customer service was on a high level, two thumbs up More

They don’t care about your appointment time Arrived for my 1pm appointment. My car was not looked at for a simple tire rotation until 2.5 hours later. One of the service agents said that they do Arrived for my 1pm appointment. My car was not looked at for a simple tire rotation until 2.5 hours later. One of the service agents said that they don’t go by the appointment time and it’s whatever car pulls up first gets serviced first. Everything is SUPER SLOW there and people stand around not assisting you unless you get in their face. Go somewhere else. Save yourself time and sanity. More

Good service rep Service was timely courteous staff , I asked for a quote for a part and was given with no pressure. I was advised what needs to be done, and we agree Service was timely courteous staff , I asked for a quote for a part and was given with no pressure. I was advised what needs to be done, and we agree on the day to return and the price. Thank you Harry. Unable to make car selection More

I did not have an appointment and my car was finished quickl The customer service is awesome! The staff is very friendly and they take care of their customers. I have been coming here for about 5 years now The customer service is awesome! The staff is very friendly and they take care of their customers. I have been coming here for about 5 years now More

Great first time experience Great Customer service, very timely,update on the process of your service, was able to ask question about future visits. Will be back for future servi Great Customer service, very timely,update on the process of your service, was able to ask question about future visits. Will be back for future services. More

Excellent service Take the time to inspect our vehicles and let us know what's wrong wirh it and provide us with coupons. Employee was courteous, Good customer service Take the time to inspect our vehicles and let us know what's wrong wirh it and provide us with coupons. Employee was courteous, Good customer service. More