Stone Mountain Toyota
Lilburn, GA
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Excellent Customer Service Dropped my car off and used the night drop box. Received a call first thing and discussed a minor issue, which the advisor Randy assisted with expedit Dropped my car off and used the night drop box. Received a call first thing and discussed a minor issue, which the advisor Randy assisted with expeditiously. He even confirmed if I would like to receive a text or phone call when the work is completed. More
Amazing Work! This dealership was simply amazing! The salesman Mr. James Harper and his team was so helpful and generous with getting my family into a new car. Defi This dealership was simply amazing! The salesman Mr. James Harper and his team was so helpful and generous with getting my family into a new car. Definitely will refer any and everyone to this dealership and to make sure to ask for Mr. James Harper. More
Great & prompt service The service was prompt and great. The associate was very nice and courteous during the transaction. He was also able to show me how many more free ser The service was prompt and great. The associate was very nice and courteous during the transaction. He was also able to show me how many more free services I had left. More
Great service Steven Hicks was great! He was very friendly with exceptional service and fast! Those qualities are very important for a service advisor. Will defini Steven Hicks was great! He was very friendly with exceptional service and fast! Those qualities are very important for a service advisor. Will definitely come back. The experience was a great one for me. Thank you. More
Awesome service by Kristen Mattis! She was professional, pleasant and knowledgeable! She made useful recommendations and offered useful suggestions to mainta service by Kristen Mattis! She was professional, pleasant and knowledgeable! She made useful recommendations and offered useful suggestions to maintain my vehicles life. I will definitely use your services again! More
Excellentfriendly, Friendly, excellentwaiting was a little longer than excepted, but they did all recalls on my van. Waiting area was nice I was able to walk around and Friendly, excellentwaiting was a little longer than excepted, but they did all recalls on my van. Waiting area was nice I was able to walk around and no one bother me, thank you More
Untimely Oil Change If it weren't for Glenn the GM, I would have been totally screwed. The initial online chat was misleading. Steve acting like I was invisible and the a If it weren't for Glenn the GM, I would have been totally screwed. The initial online chat was misleading. Steve acting like I was invisible and the attitude of others was horrible. Marquise was helpful in spite of being obviously annoyed. That was one of the most frustrating experiences ever. More
4th service I was out in less than one hour. The rep, Harry was very pleasant and informative. He first told me what they would do and then explained the conditio I was out in less than one hour. The rep, Harry was very pleasant and informative. He first told me what they would do and then explained the condition my car was in afterwards. More
Car maintenance Because of the service I receive when I go to this dealer. They tell me exactly what needs to be done and nothing extra. The costomer service skills a Because of the service I receive when I go to this dealer. They tell me exactly what needs to be done and nothing extra. The costomer service skills are eccellent. More
Great customer service Great service, they took the time to show us everything. I was only looking, but I ended up buying. I got a great deal. Thanks Great service, they took the time to show us everything. I was only looking, but I ended up buying. I got a great deal. Thanks More