Stone Mountain Toyota

Maintenance check My customer service person, Ms. Wotcha was very helpful and polite. She offered a car wash and vacuum. She reviewed my maintenance history with me. Sh My customer service person, Ms. Wotcha was very helpful and polite. She offered a car wash and vacuum. She reviewed my maintenance history with me. She even reviewed my next appointment which will probably end up being a expensive one since so many things need to be checked. But, most importantly I got out in a reasonable amount of time. Overall a great experience THANK YOU More

Service My appointment was kept and car serviced in timely manner. Marquise was polite and explained the work that was suggested for my vehicle. I did not hav My appointment was kept and car serviced in timely manner. Marquise was polite and explained the work that was suggested for my vehicle. I did not have a long wait. Everything was done as explained to me. More

Mr Williams is a very nice Service Advisor The Service Advisor is very informative about the work that will be and is done on your vehicle and knows how to make a customer feels comfortable abo The Service Advisor is very informative about the work that will be and is done on your vehicle and knows how to make a customer feels comfortable about the work done.. More

Not a pleasant experience this time This dealership has really gone down. The service was poor and the wait was over 2.5 hrs to plug a tire and I had an appointment. When they were done This dealership has really gone down. The service was poor and the wait was over 2.5 hrs to plug a tire and I had an appointment. When they were done with my car I had to go in the back and find my car. In the 23 years that I’ve been a customer, the car has always been brought up front. I will be giving Nally Toyota a try. I hear their service is very good. More

Very polite staff Marquis was very polite and thorough. He arranged for a driver to take me home since my service was going to take 3 hours. Rip was happy with my servi Marquis was very polite and thorough. He arranged for a driver to take me home since my service was going to take 3 hours. Rip was happy with my service today More

Great customer service Great customer Service, great price, good quality of work. On time appointment, very friendly. I get regular email and phone call for next service due Great customer Service, great price, good quality of work. On time appointment, very friendly. I get regular email and phone call for next service due. More

Great service! Jarvis Williams is an asset to the service advisor staff. He keeps me informed about the status of my car, any gotchas and he returns call in a timel Jarvis Williams is an asset to the service advisor staff. He keeps me informed about the status of my car, any gotchas and he returns call in a timely manner. More

World Class Customer Service I have NEVER seen a business so organized, teamwork, and my oil change was 30 mins top and I was out. Sirranta Cato was wonderful and he made it so ea I have NEVER seen a business so organized, teamwork, and my oil change was 30 mins top and I was out. Sirranta Cato was wonderful and he made it so easy! Everyone on the management team were saying good morning, hello. I’m saying to myself, are you kidding me? Goodbye Stonecrest and the drive is well worth coming from Covington. Keep up the GREAT work Stone Mountain Toyota!!!! I’ll be back!!🤑 More

Jarvis in Service. Was amazing Jarvis made my experience convenient. He was prompt knowledge and thorough. I was called when the car was ready and given recommendations and the pr Jarvis made my experience convenient. He was prompt knowledge and thorough. I was called when the car was ready and given recommendations and the price. More

Easy peasy Randy was helpful and got the maintenance done on time with maximum professionalism. It’s very nice also to get a morning appointment. Need to kee Randy was helpful and got the maintenance done on time with maximum professionalism. It’s very nice also to get a morning appointment. Need to keep your quiet area for customers that are working while they wait quiet. Turn down the TV. More