
Stone Mountain Toyota
Lilburn, GA
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Excellent customer service by Toyota I am a 59yr. old single woman who shopped alone for a new Toyota 4runner. I was treated respectfully with no pressure during the purchase. That was 6 I am a 59yr. old single woman who shopped alone for a new Toyota 4runner. I was treated respectfully with no pressure during the purchase. That was 6 months ago; l needed to now take my 4runner in for routine maintenance. I was afraid my purchase experience was an anomaly. I was happy to find my next experience was, again, full of courtesy. More
Great service Harry has excellent customer service. Very helpful when I arrived until I left. Harry updated me on the status of my car while I waited in the waitin Harry has excellent customer service. Very helpful when I arrived until I left. Harry updated me on the status of my car while I waited in the waiting room. More
Stone Mountain Toyota Sales team was persistent but also very responsive to any and all questions and concerns I raised. They're great salesmen- I bought a car after all, b Sales team was persistent but also very responsive to any and all questions and concerns I raised. They're great salesmen- I bought a car after all, but I got a great deal and used a lot of their time to get there, so I appreciate all the patience. These guys know what they're doing. More
90,000 mile service Service was great. It took the length of time that was told to me, the service rep,Harry was friendly and attentive, the waiting room was nice and coo Service was great. It took the length of time that was told to me, the service rep,Harry was friendly and attentive, the waiting room was nice and cool. More
Great 60,000 mile check up This dealership always gives me the best service . They are honest straightforward and do what’s best for the customer . I highly recommend them for This dealership always gives me the best service . They are honest straightforward and do what’s best for the customer . I highly recommend them for any one with the a Toyy More
Great experience Randy Penland took great care of me and my Highlander! Such fast and comprehensive service. He’s a great communicator as well, explaining to me in lay Randy Penland took great care of me and my Highlander! Such fast and comprehensive service. He’s a great communicator as well, explaining to me in layman’s terms what was going on with my vehicle. More
stop playing the police When I got to the dealership you guys almost did not service my car asking for license and registration, are you guys police now. Pls people come to d When I got to the dealership you guys almost did not service my car asking for license and registration, are you guys police now. Pls people come to dealership for car repair pls stick to the plan and stop harassing customer. What you need to know is the vin number and the info of the customer not registration u can as well ask for insurance. More
Quick and easy scheduled service Service was quick and easy- lots of friendly people working here. Everyone helpful and In and out quickly. Lots of people working with customers and a Service was quick and easy- lots of friendly people working here. Everyone helpful and In and out quickly. Lots of people working with customers and available to help. More
good car buying experience Stopped buy just to look had not planned to buy that trip but was seriously looking. First time to this dealer. I was impressed with the friendliness Stopped buy just to look had not planned to buy that trip but was seriously looking. First time to this dealer. I was impressed with the friendliness low pressure sales. They went out of their way to help match what I was looking for with their inventory. In the end they made me a deal I just could not refuse. Did the paperwork that day and I came back the next day to complete the financials Glad I didn't have to go anywhere else and buying was done More
Great customer service My agent delivered great customer service. It appeared that the department was behind but yet he got me in and out and I was able to get to work on to My agent delivered great customer service. It appeared that the department was behind but yet he got me in and out and I was able to get to work on tome! More