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Stone Mountain Toyota

Lilburn, GA

3.9
946 Reviews

4400 Stone Mountain Hwy

Lilburn, GA

30047

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Showing 946 reviews

January 17, 2023

The customer service was great. They asked me what I needed and they took care of me, I was in and out. More

by Tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can’t remember
January 05, 2023

Considering the day I had with another "dealership", the customer service here was terrific!! I needed to get a vehicle as soon as possible and they came through for me! Miss Beverly was very knowledgeable More

by dmanz_74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beverly Morgan
Jan 05, 2023 -

dmanz_74 responded

I also need to thank Mayor, in the financial department. He explained everything I needed to do, made the offers that they give and just all around did a fantastic job getting me into my vehicle that night.

January 02, 2023

They have the best customer service thanks alot ⭐️⭐️⭐️⭐️⭐️👍overall the best I have had great experience More

by Antonio Allen Sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
December 30, 2022

Very bad customer service, Her attitude was unprofessional. Her name is Alycia Turner Nicks. I am not going to visit again to this location because of her service. More

by zmazad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alycia Turner Nicks
December 19, 2022

Very concern about customer satisfaction Very friendly group. Advisor has knowledge about what my vehicle needs. More

by ernestwatkins
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
JRae
December 14, 2022

This is a excellent dealership to work with. The service representative was very good at their job and I felt confident that they had my satisfaction in mind. I would highly recommend any and Al More

by Love TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mrs Alycia Turner Nicks
December 11, 2022

Kevin who is over the repair writers is absolutely the BEST. He was so polite, considerate, and knowledgeable. I just knew I was going to feel like an idiot and taken advantage of but it was just the op More

by Feryal Jubran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keven in repair
December 08, 2022

Fraudulent ,and a rip off by the saleman, will never trust this place because of a rip off, really hurt by dealing with this place any more, i wiil show other hoe i was riped off More

by bjackie01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
CAN REMEMBER
December 03, 2022

James Harper and Mark McFarlane are the GOATS of car sales!! I got exactly what I wanted at a great price. They made it happen for me and can make it happen for you too! More

by ShayBaby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Harper, Mark McFarlane
October 26, 2022

It took 2hrs just to change my wiper blades and to rotate my tires and did not change my oil More

by Woodworker41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No name
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