Stone Mountain Toyota
Lilburn, GA
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Good salesman I give 4 stars because the process took a long to time for everything to be finalized. Great customer service. Staff very respectable and caring. I give 4 stars because the process took a long to time for everything to be finalized. Great customer service. Staff very respectable and caring. More
Welcoming I received a warm welcome and was provided excellent service and information from Neisha Edwards and Jarvis Williams. I have had my truck serviced at I received a warm welcome and was provided excellent service and information from Neisha Edwards and Jarvis Williams. I have had my truck serviced at Stone Mountain Toyota for at least the last 14 years, I have never thought of going to any other dealer because of the work of your staff. Thank you. More
Excellent I did not had any appointments, they take in vehicle and service and it was quick . I was in and out and also they gave me future recommendations I did not had any appointments, they take in vehicle and service and it was quick . I was in and out and also they gave me future recommendations More
Excellent Customer Service Had to have a tire repaired unexpectedly. So I went in without an appointment. I was taken right away and the tire was repaired and put back on the ca Had to have a tire repaired unexpectedly. So I went in without an appointment. I was taken right away and the tire was repaired and put back on the car in an appropriate amount of time. Very well please with the way I was handled. More
Scheduled Maintenance Randy Penland is an excellent ASM employee. He always go up and beyond his job making sure his customers are satisfied. My wife and I find he is a fai Randy Penland is an excellent ASM employee. He always go up and beyond his job making sure his customers are satisfied. My wife and I find he is a fair and honest man. More
Great service I always receive great service at Stn. Man. Toyota....that is why I keep coming back for services, even though they are outside of my area. For this I always receive great service at Stn. Man. Toyota....that is why I keep coming back for services, even though they are outside of my area. For this service Cato helped me & he was great...attentive and friendly! More
Time Consuming service I pulled up to get my car serviced and literally I sat there and not a single worker acknowledged me for 20 minutes while I sat there. There was only I pulled up to get my car serviced and literally I sat there and not a single worker acknowledged me for 20 minutes while I sat there. There was only one car in front of me. The one woman that looked like she was working helped me eventually when she was done with the vehicle in front of me. But there were 8+ employees I counted sitting around doing nothing while this one woman helped everyone. I sat in the waiting room for about three hours while my car got serviced as well. The employees dont seem to value anyone else’s time but their’s. More
Ripoff I thought I was getting an inspection and brakes checked, but brakes were only checked and nothing was wrong with the car. I was charged almost $200 f I thought I was getting an inspection and brakes checked, but brakes were only checked and nothing was wrong with the car. I was charged almost $200 for absolutely nothing. Woke up this morning car doing the same thing took it to precision who fixed the emergency brake glitch and panel for $25. I’ll never use them again More
Getting my NEW 2020 Corolla I met with Mr Tyrell Johnson my car sales man. He made my experience great, he was very helpful with picking and choosing what I wanted! I left there I met with Mr Tyrell Johnson my car sales man. He made my experience great, he was very helpful with picking and choosing what I wanted! I left there an extremely happy buyer! I got a better interest rate than I had before. More
Amazing experience purchasing my first new car. I came in looking for a used car that I saw online. The staff was so friendly and supportive I ended up walking out with a BRAND NEW car for less than I came in looking for a used car that I saw online. The staff was so friendly and supportive I ended up walking out with a BRAND NEW car for less than the used one I was looking at! More