Stone Mountain Toyota
Lilburn, GA
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Maintenance Custer Service I am a new Toyota customer- each time I have had customer service at Stone Mountain Toyota- Jarvis Williams was Courteous - Professional - Knowledge o I am a new Toyota customer- each time I have had customer service at Stone Mountain Toyota- Jarvis Williams was Courteous - Professional - Knowledge of the maintenance service needed and always on time per the allotted service time needed to complete the repairs. He should be promoted- he is awesome! More
The service attendant was excellent. The service attendant delivered on his promises and exceeded my expectations.......I always want this guy for my service. He seems to really care abou The service attendant delivered on his promises and exceeded my expectations.......I always want this guy for my service. He seems to really care about his clients More
Excellent service!! Efficient and friendly customer service. MR. Ray from the sales department was knowledgeable and quite helpful in answering the questions we had prior Efficient and friendly customer service. MR. Ray from the sales department was knowledgeable and quite helpful in answering the questions we had prior to buying our Camry. More
Above and Beyond Randy was Superb today as he got my vehicle a complete service, rotors, brakes, scheduled maintenance done and even found me a coupon to chip a little Randy was Superb today as he got my vehicle a complete service, rotors, brakes, scheduled maintenance done and even found me a coupon to chip a little off the cost. In the past Jarvis has also been Exceptional. Glad you all got this platform to shout them out. Service department has improved dramatically. Two great representatives you have. More
Great Service I will never go anywhere else for my car needs. This team was amazing when I purchased my car and the service team is just as amazing. Being a single I will never go anywhere else for my car needs. This team was amazing when I purchased my car and the service team is just as amazing. Being a single mom, there is always that fear of being taken advantage of when it comes to vehicles. These guys feel like family. They know who I am when I pull up and always take the time to answer all of my questions and concerns. It's like having an entire dealership full of uncles and big brothers. I truly feel like they care and want the best for me. This is my 2nd Toyota I've gotten from this dealership and have been coming here for years for my service. Mr. Shaun Thornton in the service department is the best. He never lets me leave without feeling 100% confident that I will be safe on the road until my next visit. I definitely recommend this dealership. More
Overlooked I went to Stone Mountain Toyota for an oil change and didn’t get greeted until 25 minutes later and by the Shuttle driver not by of the service manag I went to Stone Mountain Toyota for an oil change and didn’t get greeted until 25 minutes later and by the Shuttle driver not by of the service managers that passed me by. Then got over looked fit the customer that pulled in minutes after me. More
Service Visit I scheduled service for my car at 12:00 and left the vehicle using the drop off. The work was done on my car by 10:00 am. That’s excellent service!!! I scheduled service for my car at 12:00 and left the vehicle using the drop off. The work was done on my car by 10:00 am. That’s excellent service!!! More
Excellent Friendly and professional employees makes me feel confident and comfortable taking my car there. I would recommend everyone to visit this location. I Friendly and professional employees makes me feel confident and comfortable taking my car there. I would recommend everyone to visit this location. I like their multipoint inspection. More
Yes,Eveyone was so friendly I was literally in and out .I thought I was gonna have to wait for hours but Cato my Adviser took good care of me . I was literally in and out .I thought I was gonna have to wait for hours but Cato my Adviser took good care of me . More
It was laid back no hassle James Evans, was excited to help and easy to work with. He went out of his way to retrieve thing that I need to make my deal complete. James Evans, was excited to help and easy to work with. He went out of his way to retrieve thing that I need to make my deal complete. More